Joanna R.
Non responsive customer cervise
Purchased item
Warm Woven Pillow
"I have been trying to return this item for ov..."
BURKE DECOR store reviewsSee product reviews
Paul P.
One of the pots was broken on arrival. It is taking way too long in dealing with Burke to resolve the issue. Very disappointed!
Purchased item
Vintage Handled Jar
"Love this pot, a great example of vintage Fre..."
Paula C.
They all arrived in one piece!
Purchased item
Lake Green Lunch Plate
"Love the moody color!"
Elvie J.
CUSTOMER SERVICE HAS NOT FOLLOWED UP AFTER BOTH PHONE CALLS AND EMAILS TO THEM ASKING FOR COMPLETE INFORMATION TO MAKE RETURNS. IT’S BEEN WEEKS SINCE I HEARD FROM ANYONE. HIGHLY DISAPPOINTING TO SAY THE LEAST!! AND I NEVER LEAVE BAD REVIEWS BUT THIS IS DEFINITELY WELL DESERVED!!!
Purchased item
Square Kyoto Cushion in Anthracite
"VERY UNSATISFIED!! TRIED TO RETURN MY ORDER B..."
Marie M.
Awful experience
Purchased item
Drip Throw Pillow
"The pillows look awful not as shown on the we..."
Kelly B.
They won’t respond to my emails asking to return the tray
Purchased item
Manchester Collection Bath Accessories, Snow
"It was cracked. Burke won’t respond to my mes..."
John P.
good service!
Purchased item
Droid Alarm Clock in Red and Silver
"great clock with a modern slant."
Chloe C.
Excellent communication
Purchased item
NOBLE Warm Grey Carpet with Fringe
"Bought in sale - unbelievably good deal"
Teresa K.
Unique items. High quality.
Purchased item
Apron With Pocket in multiple colors
"Sent as a gift. Husband loved it for outdoor..."
Wendy S.
Great quality and they arrived so quickly. I will be back to purchase more.
Purchased item
Kyoto Outdoor Cushion Square
"So nice! Very happy with the quality and colo..."
Lisanne K.
Meh
Purchased item
Sample Cactus Spirit Wallpaper in Peri
"Took so very long to receive a sample that I..."
Linda M.
Arrived as expected.
Purchased item
Dish Drainer in Silver
"So well made. I haven’t used it yet, but wil..."
James C.
Bought an item that was too small. The return process felt purposefully difficult
Purchased item
Raita Towel in Cloud / Caramel
"Was not accurately advertised how small this..."
Phyllis D.
So many great finds. Easy website navigation. Always a great experience.
Purchased item
Magma Throw Pillow
"These pillows are a great addition to my livi..."
Laurette G.
Customer contact experience could use some refinements.
Purchased item
Palm Leaf Wallpaper in Beige
"The wallpaper is lovely and as described. How..."
Cecelia K.
Love shopping with Burke decor
Purchased item
Dolce Vita Candle in Various Colors
"These pricey candles do not have any throw wi..."
Samantha B.
They do not care after you make a purchase.
Purchased item
Stone Washed Linen Napkin
"I received the wrong item and I tried multipl..."
Kimberly I.
Burke Decor has owed me over $5000 for a year for an order I placed and never received. In February 2025, I finally emailed and asked if I could exchange my refund for items. While they said yes. I have not received the majority of the items. Please save yourself from this company and shop at a more reliable establishment.
Purchased item
Cherry Rattan Wall Mirror
"I purchased several items because Burke owed..."
Emily D.
Quick shipping and well packaged! Will shop with you all again in the future!
Purchased item
Silver Holographic Letter Garland Kit
"Quick shipping and well packaged! Will order..."
Jennifer M.
Great experience. Had 2 broken glasses and they replaced them quickly.
Purchased item
Kessy Beldi Tapered Tumbler
"Love it. Using them as wine glasses…super cu..."
Tyra P.
Would definitely come back. Appreciate the staff making things right and excellent selection of unique home goods!
Purchased item
Oil Can Shaped Flower Vase
"Love my vase! Excellent customer service from..."
Marina J.
Thumbs up on fast shipping and service!
Purchased item
Pronto Bamboo Large Mixing Bowl and Colander Set in Lagoon
"Fast shipping! Loved the color of the colande..."
Kelly K.
Fast & free shipping
Purchased item
Labour Tote Bag Large in Black
"It’s quite large and thick canvas. My only co..."
Mary S.
Such unique merchandise. All my purchases were packed very well and fast shipping. Very happy!
Purchased item
Heart Shaped Dish
"Love my heart bowl. Perfect to store my rings..."
Rascal M.
Terrible customer service. Return policy makes you pay to ship things back and they take a fee for returns. Slow response times. Not accommodating at all to simple requests that I've never had an issue with at any other company.
Purchased item
Beach Rug Recycled Cotton
"I emailed burke several days ahead of time as..."
Rhonda N.
Fast and easy shipping!
Purchased item
Idyll Love Cloud Mist
"This is an airy lovely scent! Use it on bedd..."
Kebra B.
Easy
Purchased item
Fhia Antique Brass Lantern
"Will be great this summer"
Alexandria E.
I placed a few orders and the experience has not been positive. Customer service is greatly lacking. Once communication is initiated it takes far to long to receive a response from Burke Decor and customer satisfaction is NONEXISTENT. I have not been completely pleased with the condition and quality of the items i received and Burke Decor refused to correct the issues. The only solution offered was for me to pay to return items and be charged restocking fees in addition ! UNACCEPTABLE
Purchased item
Padula Cocktail Table - Open Box
"I assumed the table would be solid wood. Howe..."
Robyn G.
I didn't receive my package. I've emailed to inquire and no one responds.
Purchased item
Mint Partyware
"I never received my the items I ordered. I've..."
Navaneeth V.
NA
Purchased item
Everywhere Passport Holder
"Too small holders for passport"
Julissa R.
Will definitely shop again! Great customer service.
Purchased item
Costume Kings Cape in Blue
"Initially had a mistake with the order but Bu..."
Holly H.
👍🏻
Purchased item
Ami Amie, Eau de Parfum
"I love this fragrance!"
Karen W.
Items arrived so quickly
Purchased item
Sapa Grey Vase
"Quick shipping"
Lori W.
Waiting for replacement for broken dish
Purchased item
Morning Mint - Room Diffuser
"Doesn't smell much."
Vicky T.
BD has a great selection of products!
Purchased item
CEDRAT BOISÉ Room Spray Design
"Wonderful scent!!"
Debbie K.
Love this site. Fills all different moods & settings you didn’t know that you were looking for. Look forward to shopping there again.
Purchased item
Paddle Your Own Canoe Enamel Plate
"Fun plate for a family that lives around lake..."
Jeff W.
Delivery takes too long on some items.
Purchased item
Stoneware Organic Shaped Planter
"Great looking and much larger than I thought..."
S.
everything went fine
Purchased item
Vintage Big Spout Jug Salt
"great pottery pitcher from the past"
Patrick G.
Tremendous customer service - an outstanding experience.
Purchased item
Little Cleopatra Doll
"Wonderful selection of items and great prices..."
Lauri S.
Fair prices, quick shipping and good return policy.
Purchased item
Maru Bread Basket in Nature
"Perfect bread basket that adds a nice bit of..."
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