"Terrible experience getting a custom hologram..."
Andrew L.
It was easy to go on and purchase the 2 fans we bought.
Purchased item
HOLOFAN® - 3D Hologram Fan (11 INCH)
"The only negative is having to get with suppo..."
Michael E.
Navigating the site was simple enough. I did get a tracking number within a day only to find out that the item was never handed over to the carrier. I waited a week. I never got a response for the support@holofanco address and only got a response from sales@holofanco The sales manager Jason Li was super helpful and was able to expedite the shipping to get it on time for a party. Thanks Jason.
Purchased item
HOLOFAN® - 3D Hologram Fan (31 INCH)
"What No Stand!?
It is designed to mount on a..."
Tina M.
It doesn’t work and I can’t get support
Purchased item
HOLOFAN® - 3D Hologram Fan (11 INCH)
"It doesn’t work and I can’t get support"
Paul Q.
T
Purchased item
3D Content Library (Premium)
"I have shared my options multiple times and h..."
Kyle B.
Tolerable experience
Purchased item
HOLOFAN® - 3D Hologram Fan (25 INCH)
"The app is absolutely terrible. Difficult to..."
Kenneth T.
I have an issue with the protective case they sent me for the 39 inch holofan and they will no longer return emails or live chat. We will have to do a charge back on our credit card for the defective unit because they will no longer respond after 5 days. It is noted in the conversations that this is an urgent matter but they will no longer respond.
Purchased item
Round Cover (39 INCH) PLEASE READ DESCRIPTION
"Hardware was stripped before it was shipped t..."
Andrew B.
Took almost 2 weeks to receive the shipment, even though I had to pay for shipping and it was supposed to be 3-5 business days. The web site looks nice, but this is just yet another front for a West-Coast based Chinese importer.
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"The app is not designed well, the instruction..."
Brandon M.
Terrible. Unhappy. Won't buy from again and will actively tell others to not buy here as well.
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"I'd give it a zero if I could. Return window..."
Rena A.
nothing negative or positive to say
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"I have been very disappointed in the after pu..."
Cody S.
Product doesn't work. Buyer BEWARE!!
Purchased item
Round Cover (39 INCH) PLEASE READ DESCRIPTION
"Doesnt even work.... bought the fans for trad..."
Ronald E.
Subscription for 3D Library is a scam, I was never given access. Support never responded. Waste of money
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"The fan is fine. I paid for the 3D animation..."
Christian N.
This company has charged me for a new functioning product and sent me a used broken one.
Purchased item
HOLOFAN® - 3D Hologram Fan (39 INCH)
"This product was not new, we could tell becau..."
Vaibhav F.
I still haven’t received the product yet. I sent an email to the customer support last week but haven't heard back from them.
I would appreciate the quick response (within 24 hrs) or else will have to put the charges under fraud on my credit card.
Waiting for the reply.
Purchased item
Adjustable Tripod
"I still haven’t received the product yet. I s..."
Jen G.
I would love to rate this fan but it never arrived. I have tried contacting support via email, phone (which is disconnected) online web chat and Facebook Messenger, none of which seems to be active.
Starting to think this company is a scam.
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"I would love to rate this fan but it never ar..."
Laura M.
I ordered the fans almost a month ago and have not received them.
Purchased item
HOLOFAN® - Original 3D Hologram Fan (11 INCH)
"I ordered the fans almost a month ago and hav..."