It was not mentionned anywere that I had to pay extra fees for my delivery and no solution has been given to me except telling me that I had to pay anyway! I haven't pay nothing but FedEx delivered my item at the date it was planned. So I don't know but I won't buy anymore with Mesonart as there's a real like of transparency and honesty. How every, the client service to validate my painting before delivery was very efficient.