Michael K.
The shipping was great and came very quick
Purchased item
Trampoline & Tent Bundle
"Great product very pleased Thanks"
JumpFly Trampolines store reviewsSee product reviews
James S.
Takes too long to get your purchase.
Purchased item
Trampoline & Tent Bundle
"Dislike the basketball goal, doesn't stay up..."
Zachery A.
Shopping and shipping went fairly smoothly only 1 delay
Purchased item
Trampoline Tent for 14FT Trampoline
"We love everything about it except idk who's..."
Victoria C.
The people are friendly and actually answer calls. They care about their customers.
Purchased item
Trampoline Tent for 12FT Trampoline
"Its perfect except the door won't close on it..."
Allison B.
We never received any emails about order confirmation or shipping. It made me feel as if I had been scammed.
Purchased item
Trampoline & Tent Bundle
"The trampoline bundle is fantastic. It’s a gr..."
Douglas S.
Easy checkout, shipping was a little slow.
Purchased item
Trampoline Customizable Tent for 15FT Trampoline
"My son had lots of fun camping outside in his..."
Tyron B.
The tent is loose too loose it's your trampoline it should be perfect
Purchased item
Trampoline & Tent Bundle
"The tent is loose"
Lindsey F.
Wouldnt give discount originally promised. Slow to respond. Broken promises. 2 weeks after arrival, still no working product
Purchased item
Classic Outdoor Trampoline with Basketball Hoop
"Children opened their birthday gift that arri..."
Bryn-erinn M.
The shipping experience took weeks on end and I couldn’t get any updates unless I asked
Purchased item
Trampoline & Tent Bundle
"Quality of the product has been great. Shippi..."
Kara R.
The product is good. The material is too thin and rain will get in the top.
Shipping takes a long time and sizing is very off for these.
Purchased item
Trampoline Customizable Tent for 15FT Trampoline
"The 15ft size fits a 20ft trampoline. The siz..."
Brianna D.
Would be a fantastic buy if you are interested!
Purchased item
Trampoline Tent for 14FT Trampoline
"Everything was great!"
Brad D.
Excellent
Purchased item
Trampoline Tent for 14FT Trampoline
"Love the product! Customer service was absolu..."
Andrea B.
Customer service answered my question, but their attempt to solve our problem was not satisfactory. We’re waiting for new parts to be made?! They should have sent me a new trampoline right away and let me return the defective one they sent me.
Purchased item
Trampoline & Tent Bundle
"Came with multiple defective parts. Has been..."
Michael R.
Best experience hands down.
Purchased item
Price Difference
"Their patience with me and customer service w..."
Mark M.
N/a
Purchased item
Price Difference
"N/a"
Annette S.
I reached out to JumpFly Trampoline about purchasing replacement parts for my new trampoline which was broken when it was blown over by high winds. JumpFly was great. They asked me what parts I need, confirmed the information with an email, sent a bill, when paid, sent the parts. I greatly appreciate JumpFly Trampolines for making this process so easy. Highly recommend this company.
Purchased item
Price Difference
"I purchase a trampoline December 2025. Three..."
Tracy B.
Excellent product!
Purchased item
Trampoline Tent for 14FT Trampoline
"We purchased the JumpFly 14ft trampoline tent..."
Jaiden G.
Wasn’t bad
Purchased item
Trampoline Tent for 14FT Trampoline
"It’s a decent product but it’s def thinner th..."
Lauren T.
It was great!
Purchased item
Jumpfly Basketball Hoop for Trampoline - Soft Materials
"It's the best hoop we have found for the tram..."
Chris R.
N/A
Purchased item
Price Difference
"N/A"
Amanda S.
Ordering was easy only suggestion is better communication about the timeline of constructing the tent and shipping
Purchased item
Trampoline Customizable Tent for 15FT Trampoline
"We haven’t been able to camp in it yet, but w..."
Chelsea F.
Wonderful customer service! We got the slide and tent packages and it was marked as "delivered" so we couldn't see where the trampoline was. I was able to reach out to them and they responded that same day with an apology and a new tracking number.
Purchased item
Trampoline & Tent Bundle
"For some reason my husband and I had a little..."
Alex B.
So far the pieces fit together okay, but the QR code in the directions went to an out of service website and there is an entire portion of the assembly missing.
Purchased item
Jumpfly Geometric Dome Climber
"Missing entire slide part."
Ann S.
Just disappointed
Purchased item
Trampoline & Tent Bundle
"We bought the 2026 pre-order 14FT bundle. We..."
Stuart H.
Buying it was easy and shipping was fast. The basketball hoop is quite possibly the worst designed thing I have ever seen
Purchased item
Jumpfly No-Gap 12 FT Trampoline
"Some of the metal parts are machined incorrec..."
Samantha A.
Easy to shop, quick to ship.
Purchased item
Jumpfly Trampoline Universal Shade Cover
"We've had the universal shade for about 3-4 w..."
Jennifer C.
It did take 3 weeks to come & when the box it came it had permanent marker over the 4 because I ordered a 10foot Trampoline Tent & was very sceptical of it being the rite size. But I did reach out to Sara who worked there and Suggested to take it out the box & put it on. So I did & at my Surprise 🫢😍 It fit Perfect. We just Love it.. made our family time together even more fun So Thank you Ms.Sara for keeping me updated and was telling me the truth... They just ran out of the 10written on there
Purchased item
Trampoline Tent for 10FT Trampoline
"We adore 🥰🤩 this tent it's the rite fit!!! My..."
Grant F.
Great company
Purchased item
Trampoline & Tent Bundle
"We ordered this for our grandkids age 8 and 6..."
Melinda B.
The safety thing on the springs came off pretty early
Purchased item
Jumpfly Universal Trampoline Basketball Hoop
"Kids loved"
Karen R.
Doesn’t explain that product would be shipped in 2 separate packages
Purchased item
Jumpfly Geometric Dome Climber
"Seems to be constructed pretty good but instr..."
Tracey W.
Good price and fast shipping
Purchased item
Trampoline Tent for 12FT Trampoline
"Love this more than anticipated!
It’s perfec..."
Kuan C.
The description wasnt clear when I ordered.
The trampoline came with a basketball hoop but I didnt know this so I ordered one anyway. Now I have two hoops that I won't be using. The soft hoops have 2 strings that pose an entanglement risk to my kids as they jump and play. In addition the trampoline has been used for almost 30 days and the net has ripped at the connection by the bar. Im disappointed in the quality of the material and the description when ordering.
The trampoline part is good.
Purchased item
Jumpfly Universal Trampoline Slide
"The slide is only ok. Its not what I expected..."
Shante G.
The item was on time and had no issues was the company.
Purchased item
Universal Plastic T-Connector for Outdoor Trampoline
"The pieces came all there and not damaged. Th..."
Janelle O.
Item arrived on time
Purchased item
Jumpfly Customizable Trampoline Tent
"Since it's winter we hadn't had a chance to s..."
Ann M.
Already submitted
Purchased item
Jumpfly Basketball Hoop for Trampoline - Soft Materials
"Lights that came with it were broke like the..."
Nicole E.
Not happy that the product broke during first use
Purchased item
Jumpfly Customizable Trampoline Tent
"The lights broke immediately when trying to i..."
Cathy S.
Grandkids love it
Purchased item
Trampoline Tent for 12FT Trampoline
"Great addition to trampoline"
Wil G.
They have not resolved my issue, we’ve been waiting since Christmas for the tent. There is proof of delivery to another address.
Purchased item
Trampoline & Tent Bundle
"Please send me a tent. The tracking informati..."
Sally F.
No
Purchased item
Trampoline & Tent Bundle
"So far it's great. Assembly more difficult th..."
Mandy R.
My order came super quick and everything was super easy to pick install!
Purchased item
Trampoline Tent for 14FT Trampoline
"My daughter loves her trampoline and her new..."
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