Robert M.
Still have not received what I ordered. Sent in a support email and have yet to hear back...
Purchased item
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"I will never use this"
ULANZI store reviewsSee product reviews
Angela W.
I have mixed feelings about this purchase, so here’s the full picture:
The products themselves are fine. But, with so many vendors offering similar items at competitive prices, shipping and customer service really matter.
Part of my order hasnt shipped, even after 20 days. I’ve reached out to customer support but haven’t received any response.
Purchased item
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"I have mixed feelings about this purchase, so..."
Charles R.
Smart company with affordable solutions
Purchased item
Ulanzi Uka Quick Release Plate and Base Kit C007
"Works exactly as I expected!"
Rumeysa Asena A.
It does not extend shorter than what is written on the website. I ordered it after seeing the photo of the longer version.
Purchased item
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"It does not extend shorter than what is writt..."
David J.
Great site of innovative photo products
Purchased item
Ulanzi LM19 MagSafe LED Selfie Ring Light L049GBB1
"Small but mighty. Perfect gift to clean up y..."
Peter M.
I like their products and how they sell them directly right when they release them
Purchased item
Ulanzi MA30 Carabiner-Mounted Phone Tripod
"A very very well made piece of tech for your..."
Gabriel P.
Good quality products
Purchased item
Ulanzi Zero F38 Quick Release Travel Tripod 3131
"This is an excellent tripod very good quality..."
Adebola A.
Easy, Snooth and fast delivery.
Purchased item
Ulanzi Claw Quick Release Set (Generation I) 1905
"Great Product"
Christopher H.
Customers service could be better
Purchased item
Ulanzi L2 RGB COB Magnetic Video Light 2878
"Doesn’t charge after first use"
Arnfinn F.
Good experience !
Purchased item
Ulanzi OA-11 Dual Interface Folding Base for DJI Action 2/3/4 2843A
"Exactly what I needed for my DJI Action camer..."
Jeremy M.
As expected
Purchased item
Ulanzi L2 RGB COB Magnetic Video Light 2878
"Fantastic little lights with lots of accessor..."
David Y.
No issues
Purchased item
Ulanzi UKA07 Quick-release Kit for Camera Backpack Strap Clip C035
"first time I tried it out it came off my belt..."
Pablo L.
Easy
Purchased item
Shipping Protection
"Everything is great."
Cheri B.
Again Ulanzi has terrible customer service service - I am still waiting for a refund of undelivered product!!!
Purchased item
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"So far the item I bought has not been deliver..."
Virgil S.
Perfect!
Purchased item
Ulanzi Zero F38 Quick Release Travel Tripod 3131
"Its perfect for me!
Exactly what I was lookin..."
Diane P.
Easy peasy
Purchased item
Ulanzi Bike/Motorcycle Handlebar Clamp Mount for Gopro 13 Insta360 Action Cameras C018GBB1
"Does just I need it to do"
Christian K.
fast shipping
Purchased item
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"great product. built to last!"
Debra B.
Very easy
Purchased item
Ulanzi Falcam TreeRoot Quick Lock Travel Tripod R141K-320P
"I had the Peak Design carbon fiber tripod, an..."
Stephen M.
Easy user interface, quick shipping.
Purchased item
Ulanzi BP10 Hardshell Camera Backpack 35L B012GBB1
"I haven't used it yet, but I like its sturdy..."
Kemuel Art R.
No one is accommodating my return/refund request
Purchased item
Ulanzi Falcam TreeRoot Quick Lock Lite Travel Tripod
"No one is accommodating my return/refund requ..."
Pranay P.
I thought to buy a genuine product so i bought it from ulanzi website and comes in a good condition.
Purchased item
Ulanzi TT51 Aluminium Alloy Portable Tripod T089GBB1
"Its great for my use and have a good quality..."
Jeremy S.
The products are great. My only issue was that my order was shipped in two separate shipments with two different carriers, but I was only given tracking information for one shipment. When it arrived, I thought it was shipped incomplete because I had not been informed there was another shipment.
Purchased item
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"When my shipment arrived incomplete I reached..."
Marian R.
I wanted to return this product because I can't use it on a DJI RS3 mini, but the return procedure is complicated and the return costs a lot and unfortunately I will be left with a product that I can't use. For this reason I have decided not to buy anything from Ulanzi anymore and I will inform my friends about this inconvenience. I have not encountered this with other companies.
Purchased item
Ulanzi Falcam F38 Quick Release System for DJI RS4 / RS4 PRO / RS3 / RS3 Pro / RS2 / RSC2, Zhiyun weebill 2/S, Crane 2S
"I wanted to return this product because I can..."
Mike Z.
Always have a great shopping experience with Ulanzi but most the time the items I order take a few months to come in due to being backordered.
Purchased item
Ulanzi Bike/Motorcycle Handlebar Clamp Mount for Gopro 13 Insta360 Action Cameras C018GBB1
"Works Great on my Ebike handlebar for my Acti..."
Job G.
May purchased in the future, but I disliked the item I bought
Purchased item
Shipping Protection
"The price tag was somewhat high on this item...."
Victor G.
I didn't like that even though my tripod had a malfunction from the factory, I had to pay return shipping.
Purchased item
Ulanzi JJ05/06 GlideGo Video Tripod
"I really wanted to like the product, the buil..."
Gary H.
Easy to buy, quick shipping
Purchased item
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"great little leveler, perfect for my travel t..."
Diego D.
Bad
Purchased item
Ulanzi JJ05/06 GlideGo Video Tripod
"Item arrived defected (quick release would no..."
Guy D.
effortless
Purchased item
Shipping Protection
"I like it !"
David G.
Nothing positive to say
Purchased item
Ulanzi LM19 MagSafe LED Selfie Ring Light L049GBB1
"So bad quality the magnet is not strong enoug..."
Ali J.
Smooth and easy
Purchased item
Ulanzi EC65 65W Portable Bi-Color LED Video Light
"Very handy, small yet very powerful light"
Andreas G.
+++++ great Shopping experience, great support
Purchased item
Ulanzi G9-4 Plastic Cage for GoPro 9/10/11/12/13
"Great Shopping experience. Great support."
Tony H.
Great communication and prompt service
Purchased item
Ulanzi Falcam F38 Quick Release Bottom Plate 2270
"Hi I cant really rate it because I have no us..."
Tyler H.
AMAZING!!!!!
Purchased item
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"This equipment is helping me buy back my time..."
Jacob P.
Could use an all items search feature. Can be hard to find certain products.
Purchased item
Ulanzi F12 Mini Camera Flash Speedlite L044GBB1
"Works great, perfect for a lightweight option..."
Scott P.
Great website and fast shipping.
Purchased item
Shipping Protection
"Works great to attach to your camera strap fo..."
Bill M.
First of all, when I ordered the fog machine, I added 2 extra bottle of the fog liquid. Your website said my order was all shipped and gave me a single tracking number. So when I received an email stating my package had arrived, I was surprised to only fine the 2 extra bottles of fog liquid. So I contacted the USPS and you guys had me and USPS running in a circle and I started a claim with USPS. This even sent the mail carrier door to door the next day looking for the missing package. I also ha
Purchased item
Shipping Protection
"First of all, when I ordered the fog machine,..."
Malcolm S.
Easy website to navigate and purchasing simple, with quick delivery.
Purchased item
Ulanzi Falcam TreeRoot Quick Lock Travel Tripod R141K-320P
"A lightweight yet well made and substantial t..."
Darryl M.
Really easy and product arrived quickly.
Purchased item
Ulanzi DJI Osmo Pocket 3 Bundle
"Its a great product that delivers exactly wha..."
Daryl E.
Customer service is slow
Purchased item
Ulanzi Falcam TreeRoot Quick Lock Lite Travel Tripod
"Love the design and build. Wish it could pan..."
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