It wasn't super smooth, but ended up okay in the end.
My credit card was charged and there was no information about my shipment. On the second time I reached out, someone responded to me and let me know that my order was being processed. Again, I had to reach out to get shipping information, it wasn't sent automatically.
The boxes were packed very full - some of the packaging was bent because of how it was packed, but it should still be usable.