Very disappointing customer service. I was sent the wrong ring and contacted the company straight away. They asked for photos, which I promptly provided, but then took 12 days to respond. Their eventual reply was simply a postal address for me to return the item, expecting me to pay the return costs for their mistake. The ring was needed as an Eid gift for my daughter, so the delay made the situation even more frustrating. Poor communication, slow response times, and no real effor