Alexis K.
Great!
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Carepod sent me the replacement I needed and..."
Carepod store reviewsSee product reviews
Diana M.
Customer service has been unresponsive
Purchased item
Carepod One Plus with Stand - Stainless Steel Humidifier with Mood Light CA
"The product was defective out of the box and..."
Lois M.
See prior comments.
Purchased item
Carepod One - Stainless Steel Humidifier
"Bought because it is not supposed to grow mol..."
Joe U.
Awesome
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Thanks for the replacement part"
Dennis W.
I ordered a care pod 2 months ago and still haven’t received it. We needed it for our 2 month old baby while he was sick.
Purchased item
XCover Protection Plan
"I ordered care pod 2 months ago and still hav..."
Han K.
Shipping was delayed by 3 days despite the shipping info saying it would arrive that day. No updates for 3 days, just AI customer service telling me there was nothing wrong.
Purchased item
Carepod One - Stainless Steel Humidifier CA
"Great design and functionality. Extremely ea..."
Bokyung H.
Too weak
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier CA
"Its not worth the money.
It doesn’t cover th..."
Nanette C.
Shopping for it was easy!
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"Like it a lot. Only one problem: it’s hard to..."
Russell H.
Easy
Purchased item
Carepod One Plus with Stand - Stainless Steel Humidifier with Mood Light
"Easy use and maintain"
Layne F.
Very disappointing customer service experience. My order took well over a month to arrive, and during that time I reached out multiple times trying to get clarity on the delay. Unfortunately, the responses I received were mostly generic and didn’t provide meaningful updates or solutions.
While I understand that shipping delays can happen, the lack of communication and support throughout the process was frustrating. After the order finally arrived, the compensation offered for the delay felt min
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"Very disappointing customer service experienc..."
Tara D.
Easy
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Easy to clean"
Cameron M.
Purchasing experience was simple and easy.
Purchased item
Carepod One - Stainless Steel Humidifier
"I like that it provides clean cool mist witho..."
Ruthe A.
The units were shipped rapidly and well packed.
Purchased item
Carepod One - Stainless Steel Humidifier
"This is best humidifier we have ever had. Qu..."
Anne-marie K.
Would like to be able to silence the beeps and turn off the lights on it
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"It’s a spill hazard and the handle and tank a..."
Hillary T.
Wonderful customer service
Purchased item
Carepod One - Stainless Steel Humidifier
"Bought yet another amazing humidifier for my..."
Heidi U.
My Carepod mini does not work!!!!!
Purchased item
Oscillator for Carepod Mini MS021P (2023 Model)
"I reported to you that my recently purchased..."
Carol L.
Was easy
Purchased item
Carepod One - Stainless Steel Humidifier
"This has been working great & I love it's sta..."
Irene M.
Came quickly
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"Easy to clean"
Erin M.
Fast shipping & easy instructions
Purchased item
Carepod One - Stainless Steel Humidifier
"I looked at other humidifiers online. It also..."
Amanda T.
Fast shipping no issues
Purchased item
Carepod One - Stainless Steel Humidifier
"Buy once cry once!! Expensive but clean. I wo..."
Alexa M.
Long shipping/wait time but easy order process & got the carepod on sale which was great.
Purchased item
Carepod One - Stainless Steel Humidifier
"Love the easy-to-fill and easy-to-clean desig..."
Charles H.
It wasn't entirely clear what constituted a pre-order and what the delivery date would be. However, the customer service team responded quite well when I inquired.
Purchased item
Carepod One - Stainless Steel Humidifier
"Beautiful device and I like the 3 different s..."
Nicole T.
No issues so far
Purchased item
Carepod One - Stainless Steel Humidifier
"Works great, easy to clean and refill"
Tara G.
Very responsive and fast.
Purchased item
Oscillator for CA (replacement part for Carepod One MS031S2)
"The wand on my machine had a crack in it and..."
Nikita J.
You’re insanely expensive and didn’t even send me the most expensive product that I ordered over three months ago. I’ve reached out to customer support who has pretended they’re going to send me another product that I didn’t receive and they still haven’t sent it and it’s been three months and I’ve sent several emails. I should not have to reach out this much to get a product that cost as much as your product does.
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier
"Send me the product I ordered over 3 months a..."
Mona M.
Great Customer Service. Quellah was amazing!
Purchased item
Carepod One - Stainless Steel Humidifier
"Absolutely love my Carepod!
Keeps our room pe..."
Elizabeth A.
Awesome
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"So much better than the store bought ones!"
Yeesoo C.
During the shipping process, I wish it had been clear that the product would be shipped by Amazon. That may have affected my choice to purchase.
Purchased item
Carepod One - Stainless Steel Humidifier
"I ran through 4 humidifiers in the last 5 yea..."
Danilo P.
for now has been working great
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"That’s my 3rd wand for the care pod, I need t..."
Emily W.
Shipped quickly, easy setup, no issues at all!
Purchased item
Carepod One - Stainless Steel Humidifier
"I’ve had several humidifiers and I finally fo..."
Erdinc C.
Easy process
Purchased item
Carepod One - Stainless Steel Humidifier
"Good quality and easy to clean"
Nina R.
The response time to not receiving my package has been unacceptable, you should look into a new shipping carrier it is not the customers responsibility if OnTrac mis-delivers my package
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"I still have yet to receive my item, that sho..."
Pamela P.
Good customer service when I had an issue
Purchased item
Carepod One - Stainless Steel Humidifier
"So far, I think this is a good product that d..."
Steven O.
Unit was in-stock when purchased, was told it was out of stock after ordering. Unit showed up ~3 weeks later as a result.
Purchased item
Carepod One - Stainless Steel Humidifier
"Love our carepod, the only thing I'd improve..."
Tina L.
Customer service stopped responding despite warranty
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"It’s broken and customer service stopped resp..."
Peter W.
Awesome
Will buy again
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"So far I am happy with it
If you can sale it..."
Lydia C.
So nice to have TruMed to get the LMS
Purchased item
Carepod One - Stainless Steel Humidifier
"Completely changed the way we sleep ESPECIALL..."
Sarah G.
It’s also very expensive
Purchased item
Carepod One - Stainless Steel Humidifier
"It’s okay, but it leaves SO much water at the..."
Amanda H.
Was disappointed they used Amazon to ship. They don't always handle packages well, prefer companies to not use Amazon if I'm not ordering from Amazon.
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"So far so good! Easy to clean. Leaves a good..."
Hyungyu M.
.
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
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