Romy B.
Responses to emails and easy returns
Purchased item
XCover Protection Plan
"Im using the third unit I ordered….I upgraded..."
Carepod store reviewsSee product reviews
Nicole D.
Returned item
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"Produced way too much mist. My baby's entire..."
Anna M.
It stopped working after 1 week of use.
Purchased item
Carepod One - Stainless Steel Humidifier
"You could replace my Carepod because this one..."
Allison R.
Team was informative and helpful!
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"This is the replacement part that we needed t..."
Mary H.
It arrived very quickly
Purchased item
Carepod One - Stainless Steel Humidifier CA
"The first time I used that I had it too close..."
Martha R.
Bad customer service, bad products
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"Unfortunately I ordered 2 minis in January an..."
Scott P.
great customer service, fast and prompt. Wish other companies were run similarly.
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Great customer service. prompt support. well..."
Paul C.
Easy
Purchased item
Carepod One - Stainless Steel Humidifier
"Excellent product, well designed and well bui..."
Erica M.
Proffesional and quick solution to my problem
Purchased item
Oscillator for CA (replacement part for Carepod One MS031S2)
"Replacement piece works perfectly."
Randall B.
Noisy dripping sound was never mentioned
Purchased item
Carepod One Plus with Stand - Stainless Steel Humidifier with Mood Light
"It is too noisy"
Jean L.
Wonderful service and warranty
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Thank you for helping me. Now my machine work..."
Alanna D.
I really appreciated that you guys stood behind the product to help me with the button malfunction situation. After this I purchased a second unit for my other child's room and one as a gift for my sister-in-law. Thank you!
Purchased item
Carepod Mini - Mini But Mighty Humidifier CA
"Simple, easy to use and easy to clean! Love t..."
Michelle C.
Easy to select right size and place order
Purchased item
Carepod One Plus with Stand - Stainless Steel Humidifier with Mood Light
"Easy to set up and use, gave as a gift, perfe..."
Hillel D.
You don’t care about the customer
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"You’re basically the worst"
Maya B.
That was good.
Purchased item
Carepod One - Stainless Steel Humidifier
"I love the ease of cleaning but I don’t like..."
Christina B.
Its great
Purchased item
Carepod One - Stainless Steel Humidifier
"Its great"
Shama P.
Don’t like it
Purchased item
Carepod One - Stainless Steel Humidifier
"Not happy at all. I don’t think it has benefi..."
Lauren W.
Orders arrived quickly and everything was in working order.
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"We’ve used the mini Carepod for a week now. I..."
Jesus V.
As per comments.
Purchased item
XCover Protection Plan
"Not too happy with the unit because of the co..."
Keegan M.
Seamless!
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"The care pod humidifier is amazing!
I like t..."
Yasmin G.
It doesn’t humidify. I don’t know how it can be called a humidifier.
Purchased item
Carepod One - Stainless Steel Humidifier
"No mold, which is great, but it doesn’t help..."
Amy G.
Easy to order
Purchased item
XCover Protection Plan
"Easy to refill and clean. Works great."
Colette T.
No phone number to call
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier
"You have a o unplug to shut off"
Alexandra L.
Quite expensive when some of the features are a bit intense and not modifiable.
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"These humidifiers work great - a little too g..."
Mike D.
I saw the unit as a prize on a game show and looked it up.
Ordered it in 2 days.
Purchased item
Carepod One - Stainless Steel Humidifier
"I like the carepod for its ease of use and i..."
Jonna S.
Great shopping experience, thanks for making it enjoyable and easy!
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Carepod is a great company - awesome product..."
Jerad T.
They worked great
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"The replacement part worked"
Elliot Z.
It’s not working!! This is the third response and yet no positive action on your part!!!
Purchased item
Oscillator for Carepod Mini MS021P (2023 Model)
"You replaced the oscillator but my Carepod st..."
Mariam F.
Bad. Stopped working in 3 mths
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"My carpool stopped working in 3 months. Worst..."
Stacy S.
Wait time too long
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"These humidifiers require too much maintenanc..."
Michelle K.
I am very happy with my Carepod. There are no leaks, and it is very easy to fill and use. I wish the output faced a bit more upward, but it is still very effective and I have no issues filling it, or having it leak anywhere. I bring the water to the unit, I don't unplug and carry the unit to refill daily.
Purchased item
Carepod One - Stainless Steel Humidifier
"I read reviews on many humidifiers and they a..."
Meghan B.
slow warrenty return 5 months to get a new unit back !
Purchased item
Carepod Mini - Mini But Mighty Humidifier
"terrible warrenty service extremely slow givi..."
Gretchen H.
Quick, easy, and straightforward. Great experience.
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier
"The absolute best experience that I've ever h..."
Amy V.
It took 2 rounds before my case moved to warranty review, but then things moved quickly.
Purchased item
Carepod One - Stainless Steel Humidifier
"Excellent"
Margaret W.
Easy online shopping and great customer service.
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"This unit is so simple to use and the best pa..."
Aubrey B.
Probably wont buy again too expensive
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Looks super big in room. Needs to be more aff..."
Cara C.
The return was fine but I was very unhappy with the product.
Purchased item
XCover Protection Plan
"The constant dripping sound was very annoying..."
Christopher S.
Terrible support team, take weeks to reply and will not issue refunds for mis-delivered packages
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier
"Did not receive my package, carepod support c..."
Heather H.
Easy buying experience
Purchased item
Carepod Cube Plus X50V - Sanitizing Warm + Cool Mist Stainless Steel Humidifier CA
"It's ok. A little louder than the last humid..."
Elizabeth M.
Expensive but worth it
Purchased item
Carepod One - Stainless Steel Humidifier
"Great customer service after it broke. Quick..."
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