Vanya N.Verified
A little slow to respond to emails.
Purchased item
Saturn Smoker ™ - Full Kit
"Very cool, a great gift"
Saturn Smoker store reviewsSee product reviews
Stephanie R.Verified
Your customer service needs a lot of work. The cancellation policy is difficult at best and the turn wasn’t much better.
Purchased item
Barrel Smoker™ - Premium Kit
"The product itself is good. Their customer se..."
Jose Miguel P.Verified
Estafa
Purchased item
Barrel Smoker™ - Premium Kit
"Estafa"
Mike W.Verified
Shopping was fine but long wait for it to come in
Purchased item
Wood Chips - 4 Pack - Refill
"Great flavor for the drinks, add a orange sli..."
Aline Paola D.Verified
Bad experience
Purchased item
Barrel Smoker™ - Premium Kit
"I ordered through your website and paid extra..."
Anna P.Verified
Good
Purchased item
Saturn Smoker ™ - Full Kit
"Good, working great!"
W L.Verified
missing torch
Purchased item
Barrel Smoker™ - Premium Kit
"still pending for refund for the missing torc..."
Adina C.Verified
Very slow and the box arrived all wrinkled and broken around the corners
Purchased item
Barrel Smoker™ - Premium Kit
"The delivery took a lot longer than advertise..."
Wiktoria D.Verified
Not good unfortunately.
Purchased item
Barrel Smoker™ - Premium Kit
"I haven't received the parcel yet. Its been 3..."
Graciano L.Verified
Easy, but the product comes from China taking long duration for delivery.
Purchased item
Barrel Smoker™ - Premium Kit
"The wait for delivery was over a month. Today..."
Greg D.Verified
I was notified by the Shop tracking app they the units were delivered but they were not. I contacted Saturn customer service and they were very prompt to tell me that the Shop app was incorrect but my units were on the way and would be delivered in a couple of days
Purchased item
Saturn Smoker ™ - Full Kit
"Once I figured out that you only need a small..."
Kelly R.Verified
If we can get a replacement Saturn part that would be ideal. Love the idea of this product
Purchased item
Saturn Smoker ™ - Full Kit
"Love this!! But the seal from the top part is..."
Jillian M.Verified
Works great.
Purchased item
Turbo Butane Ligher
"It’s plastic and cheap. Not at all what seeme..."
Briana B.Verified
Smooth but took a long time to get to me
Purchased item
Barrel Smoker™ - Premium Kit
"It’s great ! It’s just a lot"
Octavi R.Verified
They don’t achive to deliver at the delivery date they said but in general al good
Purchased item
Barrel Smoker™ - Premium Kit
"A very good product"
Tracy D.Verified
It took a very long time for the smoker to arrive only for it not to work. I hate to leave a dissatisfaction review but more thought need to be put into the design and effectiveness of the product.
Purchased item
Saturn Smoker ™ - Full Kit
"Unfortunately we have tried several times to..."
Camilo V.Verified
Don't buy anything from this app, you will now get your product
Purchased item
Barrel Smoker™ - Premium Kit
"The picture shows what I get nothing look lik..."
Roddy M.Verified
Never got my order
Purchased item
Barrel Smoker™ - Premium Kit
"Order never arrived."
Maja H.Verified
There was no lighter in my package...
Purchased item
Barrel Smoker™ - Premium Kit
"There was no lighter in my package."
Ashlea S.Verified
It was ok
Purchased item
Saturn Smoker ™ - Full Kit
"The stuff is good, the box was disappointing,..."
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