A little disappointed after being a customer for so long, promoting the company and frequently as I could, and then feeling like I need to jump through hoops for a problem that started on your end. I even convinced all of my college friends to order each color and we even had to double up on a few. I currently have 5 of these myself, two of your big stash boxes, other accessories, and planned to purchase more in the future. This interaction put a bit of a sour taste in my mouth for the future.