It’s been nearly 2 months since I placed my order. I’ve reached out via TikTok and sent 4–5 emails with zero response. I still don’t have the product. Now you're asking me to rate it? I can’t—because I never received it. I even tried to update my shipping address after selling, buying, and moving homes—all while waiting on this order. Meanwhile, you haven’t managed to send one email back. I can’t rate the product, but I can rate customer service: -1000. Absolutely absurd.