Dorothy M.
Superfast delivery at this time of year, very impressed
Purchased item
Allegro Angel Bauble
"Beautiful angel, I am delighted with it. High..."
RachelGalley store reviewsSee product reviews
Barbara H.
Great thank you 🥰
Purchased item
Versa Lab Grown Diamond Pendant in 9K Gold
"Love it 🥰"
Sarah T.
Received a different item to that advertised on the website. Poor customer service as no one is getting back to me very disappointed and wiol not recommend.
Purchased item
Vintage Clover Malachite Pendant Necklace
"Received a different item to what is shown on..."
Miss M.
Very slow delivery and I had to message and email a lot. Once I’d had a phone call to explain the situation I received it quickly. Maybe faster communication would have helped.
Purchased item
Versa Half Eternity Seven Stone Lab Grown Diamond Ring
"Very pretty and sparkly. Bought to replace my..."
Karen T.
It’s easy maybe too easy
Purchased item
Vintage Clover Malachite Hoop Earrings
"As I hoped they’d look"
Christopher C.
Great customer service, quick to answer emails 🥰
Purchased item
Versa Lab Grown Diamond 1Ct Candy Premium Ring
"This ring is perfect, I am delighted with it..."
Tracy K.
Item is not as shown in the adverts. Dull and tiny.. look like a piece of plastic.
Purchased item
World's First Emerald Cut Lab Grown Diamond Sleep Stud Earrings
"Not happy with this item. They're very dull a..."
Denise L.
Easy to browse
Purchased item
Moissanite Trinity Sleep Stud Earrings
"Beautiful earrings really pleased with them"
Andrea C.
Very easy and impressed
Purchased item
Versa Lab Grown Diamond 1Ct Candy Premium Ring
"Absolutely beautiful ring."
Sara G.
Ordering was easy and delivery was fast and it was well packaged
Purchased item
Allegro Globe Bauble
"I bought this as a gift for my daughter and s..."
Robin H.
Easy site to use, good selection of products.
Particularly pleased with smooth operation of checkout and payment.
Purchased item
World's First Lab Grown Diamond Sleep Stud Earrings
"These were bought as a Christmas Present for..."
David C.
Not here yet
Purchased item
Candy Scarlett Radiance Ruby Ring
"It hasn’t arrived yet!!"
Karen G.
Items ordered quickly sent and securely packed in lovely gift boxes. regular messages sent on when to expect my order, and it was delivered on the exact date and within the time frame. Thank you.
Purchased item
Allegro Angel Bauble
"Excellent quality, stands out on my tree, and..."
Linda K.
Quick delivery
Purchased item
Versa Lab Grown Diamond 0.5Ct Candy Premium Pendant
"Beautiful piece"
Matthew S.
Lots of emails
Purchased item
Allegro Globe Bauble
"It’s quite nice but isn’t round, more squashe..."
Jane S.
Good
Purchased item
Molto Silver Teardrop Stud
"Nice earrings bought as present for daughter,..."
Jw B.
The order and delivery of the product itself was ok but the constant bombardment with follow up emails, even after unsubscribing, is incredibly irritating. I have now tried to block the emails. This has put me off ever buying from Rachel Galley again
Purchased item
Sandblast Texture Wave Earrings with Ratanakiri Blue Zircon
"These earrings are generally ok but only at t..."
Del S.
Good value
Purchased item
World's First Pear Cut Lab Grown Diamond Sleep Stud Earrings
"Great"
Lisa M.
Prompt delivery
Purchased item
Candy Scarlett Radiance Ruby Ring
"Arrived very promptly. Beautiful ring. Just l..."
Lisa P.
Poor communication
Purchased item
Gold Essential Lucky Rings Triple 9K Gold Chain Necklace
"Low cheap quality. All knotted. I have emaile..."
Janice A.
Very poor customer service
Purchased item
Allegro Angel Bauble
"It would be helpful if I actually had receiv..."
Karen D.
Great
Purchased item
Grecian Spinner Ring
"Great thanks the size was wrong but I put it..."
Elizabeth L.
Great choice and different sizes to choose from. Fab discount
Purchased item
World's First Princess Cut Lab Grown Diamond Sleep Stud Earrings
"Fast delivery. Amazing earrings . Absolutely..."
Ian H.
Easy site to use
Purchased item
Essential Creations Wheat Chain Necklace
"Easy site to use goods turn up quickly"
Paula S.
It was alright although the delivery note didnt have the returns information as stated.
Purchased item
24K Yellow Gold Essential Piece
"I don't actually know what you would do with..."
Susan M.
Still not delivered 2 weeks on. Emails not answered, telephone support promising despatch but still not happened.
Purchased item
Versa Lab Grown Diamond 1Ct Candy Premium Ring
"I can’t comment as to whether the ring is ok..."
Eileen W.
Fast delivery and the ring is beautiful
Purchased item
24K Yellow Gold Essential Piece
"Came as a free item - I tried to remove it fr..."
Andrew S.
I had to contact customer services when my order was late. They said somehow it was misplaced and they would contact me within 48 hours with news, I am still waiting. Part of my order was eventually delivered but I have now been informed that the Christmas decoration I ordered in November will arrive on the 24th of December. Great.
Purchased item
Essential Belcher Link Chain 18K Gold Vermeil
"The chain took ages to arrive, I had to conta..."
Neil A.
Took a little longer than antiquark to deliver but otherwise good, guess delays can be expected in December
Purchased item
Tanzanite Lattice Band Ring
"Excellent product"
Linda S.
Very efficient, easy to navigate website and exceptional quality of the jewellery
Purchased item
Versa Half Eternity Lab Grown Diamond Band Ring
"Beautiful piece of jewellery, the quality is..."
Karen B.
Excellent
Purchased item
Amore Heart Charm Pendant
"Beautiful pendant very eye catching. The qual..."
Raymond M.
Okay
Purchased item
Sandblast Texture Wave Earrings with Ratanakiri Blue Zircon
"Smaller than expected"
Lisa T.
Postage was quick but after a week the silver had Tarnished so its been returned.
Purchased item
Molto Embrace Ring
"Returned, as the silver Tarnished after one w..."
Wendy S.
Great price for quality items.
Purchased item
Versa 0.5Ct Solitaire Round Cut Lab Grown Diamond Ring in 9K Gold
"A beautiful piece for an amazing price. Good..."
Nicholas H.
The advertising is very clever. I thought it was made in her gallery in the uk 🇬🇧. All made in India. It took an age to arrive and the customer feedback was shocking.
Purchased item
Gold Essential Diamond Cut Curb Link 9K Gold Chain
"This chain is so fine. Made in India, and arr..."
Mandy Y.
Wrong item sent, still not received correct item despite returning wrong item, tracking shows item was received back. Customer service has been really unhelpful, do not reply to emails and have not called back when they promise to do so! Order still outstanding, very disappointed with Rachel Galley
Purchased item
Versa Single Spark Lab Grown Diamond Huggies Hoop Earrings
"Wrong colour sent, customer services have not..."
Angela W.
Very easy process and quick delivery
Purchased item
Gold Essential Figaro Gold Bracelet
"It is dainty and sits well with my other brac..."
Susan F.
poor customer service
Purchased item
Allegro Skinny Slim Bangle
"I have just bought this to replace an identic..."
Angie
Did not like quality of items and had no response to calls or emails. Got no returns label either
Purchased item
Gold Essential Diamond Cut Curb Link 9K Gold Chain
"I'm sure there has been a mistake with my ord..."
Simon A.
Web site great -to many emails after you had our email address, spammed every day
Purchased item
World's First Princess Cut Lab Grown Diamond Sleep Stud Earrings
"very small earring"
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