Karen B.
Excellent
Purchased item
Amore Heart Charm Pendant
"Beautiful pendant very eye catching. The qual..."
RachelGalley store reviewsSee product reviews
Raymond M.
Okay
Purchased item
Sandblast Texture Wave Earrings with Ratanakiri Blue Zircon
"Smaller than expected"
Lisa T.
Postage was quick but after a week the silver had Tarnished so its been returned.
Purchased item
Molto Embrace Ring
"Returned, as the silver Tarnished after one w..."
Wendy S.
Great price for quality items.
Purchased item
Versa 0.5Ct Solitaire Round Cut Lab Grown Diamond Ring in 9K Gold
"A beautiful piece for an amazing price. Good..."
Nicholas H.
The advertising is very clever. I thought it was made in her gallery in the uk 🇬🇧. All made in India. It took an age to arrive and the customer feedback was shocking.
Purchased item
Gold Essential Diamond Cut Curb Link 9K Gold Chain
"This chain is so fine. Made in India, and arr..."
Mandy Y.
Wrong item sent, still not received correct item despite returning wrong item, tracking shows item was received back. Customer service has been really unhelpful, do not reply to emails and have not called back when they promise to do so! Order still outstanding, very disappointed with Rachel Galley
Purchased item
Versa Single Spark Lab Grown Diamond Huggies Hoop Earrings
"Wrong colour sent, customer services have not..."
Angela W.
Very easy process and quick delivery
Purchased item
Gold Essential Figaro Gold Bracelet
"It is dainty and sits well with my other brac..."
Susan F.
poor customer service
Purchased item
Allegro Skinny Slim Bangle
"I have just bought this to replace an identic..."
Angie
Did not like quality of items and had no response to calls or emails. Got no returns label either
Purchased item
Gold Essential Diamond Cut Curb Link 9K Gold Chain
"I'm sure there has been a mistake with my ord..."
Simon A.
Web site great -to many emails after you had our email address, spammed every day
Purchased item
World's First Princess Cut Lab Grown Diamond Sleep Stud Earrings
"very small earring"
Karron M.
So .much to choose from and so pretty
Purchased item
Celestial Dreams Malachite Earrings
"Beautiful earrings but much smaller than I th..."
Corinne P.
Easy online purchase
Purchased item
Molto Huggie Hoop Earrings
"Well made exactly as described"
Jeanine K.
the item did not look at seen on picture
Purchased item
Versa Solitaire Lab Grown Diamond Pendent
"the necklace is too tiny almost invisible."
Alison L.
Speedy delivery and very pretty - but I can't use the sleeper stud so can't wear them. It took me several minutes to get one on and I kept dropping the stud and/or the decorative bit kept falling out.
Purchased item
Birthstone Solitaire Sleep Earrings
"Very pretty - but I can't fasten the backs -..."
Sarah F.
Customer service were polite and helpful sounding, but ineffectual in actually helping.
Purchased item
Lattice Double Disc Earrings
"Awful experience.
I never wanted the earring..."
Miss L.
Great experience although would have been more ideal if I could share the item without having to add it to a wish list.
Purchased item
Amore Balloon Hearts Band Ring
"Very fast delivery indeed!"
Jessie W.
Service was quick but disappointed in necklace.
Purchased item
Essential Triple Herringbone Chain Necklace
"I bought this to match a bracelet I already h..."
Sylvette A.
Easy and fast delivery. Excellent packaging.
Purchased item
Essential White Baroque Pearl Pendant With Chain
"I wore them to a Christmas dinner and looked..."
Erin D.
Took a while to arrive but very pleased with my purchase
Purchased item
Gold Essential Lucky Rings Triple 9K Gold Chain Necklace
"Very delicate beautiful necklace"
James G.
Beautiful ring great service and delivery but minor flaw in the platinum part of ring
Purchased item
Versa 1Ct Solitaire Lab Grown Diamond Ring in Platinum
"Beautiful ring unfortunately there was a very..."
Richard B.
Very reasonably priced with a very fast delivery and a very simple returns process it made buying jewellery from this company a great experience
Purchased item
Versa 1 Ct Solitaire Lab Grown Diamond Ring in 9K Gold
"We got a black Friday deal on a beautiful whi..."
Jason R.
First class all round.
Purchased item
Amore Angel Heart Bracelet with Ruby
"This is not the first time i have purchased a..."
Gail H.
Website is easy to navigate. Item received quickly so no issues.
Purchased item
Molto Baguette Hoops
"Quick delivery & great price
They were bough..."
Helen C.
Brilliant service but unable to use the items
Purchased item
Trinity Birthstone Sleep Stud Earrings
"Very thick posts , unable to get them through..."
Christine H.
All good
Purchased item
Essential Rolo Silver Necklace
"Bought as 18th birthday present for my grandd..."
Grace K.
No problems
Purchased item
Essential Sweet Diamond Bow Studs
"Pretty earrings for my granddaughter. Well p..."
Paul B.
EASY TO DEAL WITH
Purchased item
Moissanite Hoop Earrings
"SMALLER THAN EXPECTED BUT VERY NICE"
Trevor S.
Every good
Purchased item
Versa 9K Gold Lab Grown Diamond Classic Stud Earrings
"A traditional ear ring at a reasonable price..."
Nicola D.
Okay a bit slow with delivery from ordering.
Purchased item
Versa Trinity Lab Grown Diamond Sleep Stud Earrings
"I had to take them out as they hurt and defin..."
Dean G.
All great until there is a problem
Purchased item
Amore Little Heart Stud Earrings
"Very disappointed when I ordered two items an..."
Jacqueline W.
Great
Purchased item
Amore Balloon Hearts Band Ring
"Very good experience very nice ring vey quick..."
Mark D.
It does not say on site the 3-5 working days delivery means before processed to dispatch . I was told lies twice by the customer service which transpires is located in India , not Feltham so I think deception is a policy here
Purchased item
Gold Essential Paperclip Link Earrings in 9K Yellow Gold
"To me do not look anything special and pricey..."
Mrs S.
Delivery very fast and overall im happy with my experience.
Purchased item
Versa Lab Grown Diamond Heart Earrings
"Very happy with my earrings, I have dropped a..."
Tim D.
No one responds to my emails.
Purchased item
World's First Lab Grown Diamond Sleep Stud Earrings
"I’ve been sent 2 of the same order and charge..."
Janine P.
Easy to order and delivered quickly
Purchased item
Allegro Angel Bauble
"Bought these as gifts. Well made a recipients..."
Antony R.
The RachelGalley experience from start to finish was outstanding, would definitely use again.
Purchased item
Trinity Birthstone Sleep Stud Earrings
"Great product, delivered on time, would defin..."
Susan J.
Rubbish service bad over priced quality rude staff have a nice day im sat having cancer treatment getting quizzed about the wrong product been sent to me
Purchased item
Versa Single Spark Lab Grown Diamond Huggies Hoop Earrings
"Ordered silver as delivery note in pic receiv..."
Jeremy D.
Easy
Purchased item
Versa Teardrop Solitaire Lab Grown Diamond Pendant
"Disappointed. Much smaller than your picture..."
Fiona K.
Product definitely not as pictured - very poor quality
Purchased item
Solitaire Birthstone Charm Ring
"Really disappointed with this ring - very thi..."
Deborah M.
Wrong item in box. Promised the right item but forced to have a refund instead with no explanation.
Purchased item
Allegro Small Link Ring
"Once again the wrong item was in the box. I w..."
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