Ian T.Verified
Great service
Purchased item
Shipping Protection
"Wife loves them, very comfortable she says. T..."
Montford & Co store reviewsSee product reviews
Sarah B.Verified
Although I get sent another pair, still it was not the correct size to the general guide lines.
Purchased item
Waterproof Winter Riding Boots for Women
"Sizing is not accurate. I ordered a size 7 wh..."
Jacqueline P.Verified
The delivery was a bit late.
Purchased item
Men's Sneakers Canvas Slip-On
"Good slip on shoes."
Russell B.Verified
long delivery time
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"ok"
Danielle H.Verified
As explained previously
Purchased item
Women’s Blazer – Tailored Fit – Velvet Finish – Single-Breasted with Notched Lapels
"I asked for a refund
I was given nothing but..."
Nicola E.Verified
Awful !!! Wanted full refund but only offered a percentage. Was told that had to pay for return to china and it wasn’t worth it
Purchased item
Puffer Jacket
"Coat was awful. Very cheaply made and wanted..."
Bethan S.Verified
Would not shop again with Montford, took me over 20+ emails to get money back, only got partial refund & was told I could keep the boots, they went in the bin
Purchased item
Men's chelsea boots durable ankle boots
"Boots were plastic and smelt of chemical! Not..."
Maureen G.Verified
Although I was not updated on the purchases arrival - they did aarrive and all was great
Purchased item
Cowboy Boots – Embroidered Leather – Western Chic Style
"The cowboy boots were aa xmas gift - everybod..."
Amanda D.Verified
Customer service disgusting .. deceitful return policy, not shown at the point of purchase
Purchased item
Shipping Protection
"Very poor quality, had a disgusting odour to..."
Cara W.Verified
Fast shipping.
Purchased item
Maxi Dress – Floral Chiffon – Light & Flowing Summer Style
"The color is not as pictured. It is more in t..."
Claudia S.Verified
Terrible and ingenuine dealing with a return.
Purchased item
Waterproof Leather Winter Riding Boots for Women
"The photo is completely misleading and an inc..."
Emmanuel G.Verified
All aspects of the buying experience were exceptional
Purchased item
Shipping Protection
"The customer service experience was exception..."
Colin H.Verified
Great
Purchased item
Shipping Protection
"Very comfortable and fit well"
Lisa D.Verified
NO after sales care; have been ignored........
So frustrated, as I think the boots may have been really good
Purchased item
Shipping Protection
"There is no after sales care.
My boots don't..."
Joe T.Verified
Changed boots as size was incorrect and the service provided was impeccable
Purchased item
Shipping Protection
"Great quality boots look so sexy on x"
Ann S.Verified
Rubbish
Purchased item
Shipping Protection
"Absolute rubbish product and no use whatsoeve..."
Mrs C.Verified
It was an ok experience but disappointed about my second pair of boots in the wrong colour.
Purchased item
Waterproof Riding Boots – Superior Warmth for Winter Adventures
"Boots arrived.. wrong colour.. I ordered dark..."
Ian S.Verified
All went well.
Purchased item
Shipping Protection
"Easy to order (though my original choice of c..."
Joe C.Verified
Waste of time
Purchased item
Turtleneck Knit Dress – Bodycon Fit – Sleek Winter Staple
"Incredibly poor quality, tiny, flimsy item no..."
Jane S.Verified
Cheap nasty product and only way to get full refund was to post to China whereas website advertises returns to Europe. Awful company and will never buy from them again. Be warned!
Purchased item
Shipping Protection
"Close down!"
Graeme H.Verified
Easy to find what I wanted and it was here within a few days
Purchased item
Shipping Protection
"Good boots good value"
Caroline D.Verified
The returns policy is unreasonable.
Expecting customers to return goids to China is unfair.
Purchased item
Midi Dress – Breathable Fabric – Effortless Summer Vibes
"Improve quality and fit.
Change returns poli..."
Danielle W.Verified
Scam company do not use
Purchased item
Shipping Protection
"Do not use this company. It's a scam and a ri..."
Beverley L.Verified
Product, delivery time and quality, very disappointing.
Purchased item
Shipping Protection
"Nothing like the pictures. Cheap looking.
Ext..."
Philip S.Verified
Good company just unfortunate with the shoes
Purchased item
Moccasins - Elegant Everyday Comfort
"Should have got the next size up can not get..."
Nicole L.Verified
I’d give negative if I could
Purchased item
Waterproof Leather Winter Riding Boots for Women
"These were awful, absolutely hated them and a..."
Kristopher P.Verified
Worse company ever.
Purchased item
Shipping Protection
"The worse company ever. Leather was like pape..."
Kavita B.Verified
based in china which I think means all sizes may be smaller than you expect (or could just be what i ordered). But msot importantly it is a hefty return postage cost to get a refund which means it is just not worth it.
Purchased item
Waterproof Leather Winter Riding Boots for Women
"you do not make clear that we have to pay for..."
Stuart M.Verified
Poor communication and incorrect tracking details
Purchased item
Men's Boots – Classic Smart-Casual Style
"The order took weeks to arrive with incorrect..."
Penny B.Verified
Expensive waste of money.
Purchased item
Your Free Mysterious Gift
"Your returns are far too difficult and expens..."
Fiona W.Verified
nothing short of disgraceful
Purchased item
Shipping Protection
"Improve overall quality, returns process and..."
Lisa G.Verified
Tracking was not good. At one point they were in USA. But they arrived eventually
Purchased item
Men's chelsea boots durable ankle boots
"They were as per the order"
Joanne G.Verified
Poor quality items, not as described
Purchased item
Waterproof Winter Riding Boots for Women
"Description is untrue and deliberately mislea..."
Phil G.Verified
The smell of the boots is awful
Purchased item
Waterproof Leather Winter Riding Boots for Women
"Whilst the boots look lovely the smell of rot..."
Pat H.Verified
Dress arrived not the best design or fabric
Purchased item
Shipping Protection
"A long time arriving"
Molly M.Verified
It was easy to use your system of choosing the shoes I needed and the actual process of buying them was straightforward.
Purchased item
Moccasins - Elegant Everyday Comfort
"I am delighted with my recent purchase of wid..."
Sue H.Verified
Not happy with the product or your customer service team
Purchased item
Waterproof Leather Winter Riding Boots for Women
"These company is a massive when I wore them f..."
Lesley L.Verified
They were very polite and followed up my query but ultimately refused to refund me for goods not received. I eventually got my money back by going through my credit card company but would never use them again.
Purchased item
Shipping Protection
"My goods were left on my doorstep while I was..."
Paul B.Verified
Had to enquire about the progress of the order, as it was delayed. However all resolved.
Purchased item
Men’s Trail Sneakers – Lightweight Design – Outdoor Trek Style
"Good value, smart & ideal for the garden."
Robert M.Verified
Delivery good item good customer service rubbish
Purchased item
Men’s Outdoor Slip-On Shoes – Rugged Sole – Casual Trail Style
"I needed to return item despite numerous emai..."
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