JenniferVerified
I reached out to customer service 2 times and have not heard back.
Purchased item
LOVE CURL Revitalizer
"The bottle was broken and it was leaking. Th..."
Davines store reviewsSee product reviews
JessicaVerified
Great products
Purchased item
DEDE Conditioner
"Great wvery day conditioner"
PaulVerified
You are still sending me too many emails and texts and I could never recommend anyone to buy online !
Purchased item
ENERGIZING Shampoo
"I think you send me too many emails and texts..."
EvanVerified
Seamless experience
Purchased item
This is an Invisible Serum
"Changing the way my hair looks and feels in t..."
LoriVerified
Great products and easy to shop
Purchased item
ENERGIZING Shampoo
"Second bottle purchased. Love it. Cleans well..."
RobynVerified
good.
Purchased item
ALCHEMIC Conditioner Chocolate
"I loved how rich and shiny it made my hair lo..."
Mary AnneVerified
Product never arrived
Purchased item
This is a Volume Boosting Mousse
"MA"
DianneVerified
Easy to navigate site- love the products and the quick shipping!!
Purchased item
This is a Curl Moisturizing Mousse
"Love this mousse - soft but defined curls!!"
LaurelVerified
I was charged and never received my large order! Extremely frustrated. I have been trying to contact customer service via email and they are not answering any questions. My address was CLEARLY entered in the order but they shipped it to a different address hundreds of miles away!! When I inquire they completely ignore the issue. I have used these products exclusively for years but I’m about done!! Awful customer service with no accountability!!!
Purchased item
NOURISHING Hair Building Pak
"I was charged and never received my large ord..."
FreddyVerified
Shipping is a little slow. But products are the best.
Purchased item
Styling Clay
"Davines is simply the best. Life changing for..."
JovayneVerified
Always a smooth shopping experience!
Purchased item
OI All In One Milk
"Love the Davines OI products! Use them all!"
RebeccaVerified
Again, I miss the Davines Alchemic Silver Conditioner. When will that or a comparable product be available again?
Purchased item
ALCHEMIC Shampoo Silver
"I love the shampoo but I really miss the DAVI..."
AmyVerified
Quick shipping
Purchased item
OI Conditioner
"I was a diehard Aveda user…I tried Davines &..."
KathyVerified
Great service!
Purchased item
OI Conditioner
"I love my Davines products. Everything I use..."
KarenVerified
Easy to shop online
Purchased item
LOVE CURL Cream
"I love how my hair looks using Davines Curlin..."
EmilyVerified
Excellent shopping experience. I appreciate the subscription service but also I appreciate the free sample options when just purchasing on demand.
Purchased item
This is a Sea Salt Spray
"This is my favorite sea salt spray. I love th..."
SusanVerified
Davines is the best!
Purchased item
OI Shampoo
"Evangelized Davines to my mom for so long, sh..."
ConnieVerified
Don't like Cookies!! Makes it difficult to shop.
Purchased item
LOVE SMOOTHING Shampoo
"Love OI and Love Shampoo and Conditioner. My..."
RobinVerified
Purchased items arrived undamaged on time .
Purchased item
OI Oil
"Excellent product that creates softness and s..."
SusannaVerified
I was able to find what I was looking for easily and I like the info explaining how Davines is making efforts towards environmental sustainability.
Purchased item
This is a Curl Building Serum
"This serum works better than anything else I’..."
WandaVerified
Very good!!
Purchased item
Damaged Hair Travel Set
"I noticed a change on my hair with the first..."
CherylVerified
Good
Purchased item
NOURISHING Hair Building Pak
"Love the product."
VickieVerified
Shopping online has been great. The biggest issue is not receiving product I ordered and not hearing back from anyone. Please check for my email regarding my last order. The product missing is a new one for me and would LOVE to try it but it's hard to do when it doesn't arrive!
Purchased item
OI Hand Balm
"I have been using this product for several ye..."
DoreenVerified
Already did
Purchased item
ENERGIZING Thickening Tonic
"Bottle leaked all over in shipping. One stick..."
RobertVerified
easy to order, took a little long to deliver but that's ok.
Purchased item
This is a Strong Hold Cream Gel
"the strong hold cream gel is fabulous. the b..."
ErikaVerified
Fast shipping!
Purchased item
MINU Hair Serum for Colored Hair
"I love how my hair feels with Davines! So so..."
SusanVerified
Easy and fast delivery
Purchased item
NOURISHING Hair Building Pak
"I've been using Davines for years now. I tru..."
BillieVerified
Haven't had to deal with any returns. But I do wish they would offer styling samples. And free shipping.
Purchased item
PURIFYING Shampoo
"I wanted to love this shampoo. It may just no..."
CarolynVerified
The hair test is a joke. Not only didn't it work, but you need to PAY to return if their test is incorrect! Customer service gives no help with this. DO NOT BUY THIS!!
Purchased item
OI Conditioner
"I took your test, and I purchased it based on..."
TammyVerified
Great products! I like that you get free samples with your order. Will definitely be ordering more!
Purchased item
NOUNOU Shampoo
"Leaves hair soft and manageable. I ordered th..."
SusanVerified
No issues. Fast shipping.
Purchased item
NOUNOU Conditioner
"Really like the shampoo, conditioner and hair..."
KatherineVerified
Took a very long time to hear back from Customer service on every end. Both before my purchase and I still haven’t heard back after and it’s been a week and a half.
Purchased item
REBALANCING Shampoo
"Made my hair greasy and dull :( it was recomm..."
WendyVerified
My first order was lost but they promptly replaced it.
Purchased item
OI Shampoo
"I love the milk shampoo. Mu hair is so soft a..."
TerryVerified
Easy and quick.
Purchased item
MOMO Shampoo
"I received my order and the shampoo lid was o..."
AnneVerified
Davines website is easy to navigate and I love that I get samples with every order.
Purchased item
OI All In One Milk
"The OI Milk is the first product I've ever us..."
EmilyVerified
Easy to use. Wish product lines were named the same as the actual product.
Purchased item
NOUNOU Shampoo
"Hair is soft and nourished!"
MariaVerified
Love the free samples. That makes me order directly from Davines.
Purchased item
LOVE CURL Conditioner
"I love Davines. Just wish the US prices were..."
JessicaVerified
Shopping on Davines.com is a breeze! The website is user-friendly, with easy navigation and clear product descriptions. Checkout is smooth and secure, and I appreciate the fast shipping options.
Purchased item
MELU Hair Shield
"This is a game-changer for anyone who uses he..."
LaurieVerified
It had a hard time getting to me but Amy in customer service took care of the issue.
Purchased item
This Is A Strong Hairspray
"This is my favorite hairspray. It holds witho..."
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