Mari C.
Helpful customer service
Purchased item
Shipping Protection
"Ring is nice. But doesn’t really look real"
Louily Jewelry store reviewsSee product reviews
Jaime M.
From start to finish, communication was prompt and professional.
Purchased item
Louily Stunning Halo Cushion Cut Women's Earrings In Sterling Silver
"Earrings are gorgeous! Backs should be discs..."
Beverley F.
Order was completed, sent and delivered in very fast time.
Purchased item
Louily Unique Design Halo Oval Cut Simulated Diamond Engagement Ring In Sterling Silver
"I could find better quality at a discount sto..."
Angela V.
The customer service is absolutely excellent! When I had an item that I needed to return because it was too small for me, the company rectified the issue to my utmost satisfaction. I will always do business with them because the quality of their jewelry is right on target with what you would expect from a Zales, Kay or Jared jewelers and their customer service and response time is excellent.
Purchased item
Louily Lovely Halo Radiant Cut Pink Stone Engagement Ring
"OMG!!! I cannot tell you how beautiful this r..."
Melinda A.
Top Tier! Will definitely order again
Purchased item
Romantic 6.0Ct Cushion Cut Three Stone Engagement Ring Promise Rings For Women
"Absolutely loving this ring..the sparkle is s..."
Kristine E.
Fast shipping
Purchased item
Unique 4.0Ct Marquise Cut Split Shank Travel Ring Engagement Ring
"It’s a beautiful ring. It is exactly like the..."
Valerie C.
The quality of the band isnt what I hoped for. I wore one time and the band has a stone fell off. I can’t wear it looking like this.
Purchased item
Shipping Protection
"I wore the band once and a stone fell out."
Chrissie P.
I want the ring I ordered! I paid and no one is helping from customer service
Purchased item
Shipping Protection
"Says it was delivered and shows the hand of a..."
Estefania E.
Genial
Purchased item
Louily Classic 3.0 Carat Cushion Cut White Sapphire Wedding Set In Sterling Silver
"Excelentes , son muy muy hermosos los volverí..."
Kathy H.
Great!
Purchased item
Louily Classic Round Cut Engagement Ring In Sterling Silver
"Beautiful!"
Tracey N.
The earrings are beautiful, but they are London Blue Topaz not Montana Blue Crystals as advertised. I own London Blues already. Wanted Montana Blues.
Purchased item
Louily Lovely Cushion Cut Montana Blue Sapphire Earrings
"Not sure why adding shipping protection witho..."
Alessandra M.
Great
Purchased item
Louily Sparkle Five Stone Yellow Gold Oval Cut Engagement Ring In Sterling Silver
"Beautiful rings"
Veronica M.
Very helpful customer service.
Purchased item
Louily Noble Round Cut Two-Tone X Wedding Band For Women
"Beautiful ring, it feels solid and will enjoy..."
Samantha S.
Quick shipping and loved the sale
Purchased item
Louily Classic Moissanite 2.0 Carat Round Cut Promise Ring
"Arrived quickly. I wish I could give it more..."
Judith K.
Takes too long to receive!
Purchased item
Romantic 6.0Ct Cushion Cut Three Stone Engagement Ring Promise Rings For Women
"Nice big stone, but, looks like glass, not zi..."
Miccah W.
Was told I was being sent new set and I have never received a thing
Purchased item
4.5Ct Emerald Cut Wedding Ring Set With Emerald Cut Wedding Band
"Stones keep falling out and I can’t even wear..."
Emma M.
I really love my rings that I get from Louily jewelry. The jewellery is absolutely beautiful but I am having trouble getting anybody from customer service to help me when I made a mistake on an order. I waited and they still have not gotten back to me. It really hard to get a hold of.
Purchased item
Romantic 6.0Ct Cushion Cut Three Stone Engagement Ring Promise Rings For Women
"Very, very beautiful ring"
Alan B.
Fast delivery great communication
Purchased item
Louily Moissanite 2.0 Carat Halo Round Cut Engagement Ring
"Lovely ring great service thank you"
Mary M.
Delivery time was not honestly portrayed.
Other than that the ring is beautiful and worth waiting for
Purchased item
Louily 5.0 Carat Radiant Cut Three Stone Engagement Ring With Two Heart Cut Side Stones
"I love the ring and how it was packaged howev..."
Charles M.
Great
Purchased item
Louily Luxury Halo Radiant Cut Wedding Ring Set
"Great"
Denise M.
No return label sent for return shipping for a ring that is too big and doesn't look realistic and cost me $142.
Purchased item
Shipping Protection
"The ring itself was too big, the stone was to..."
Meenaz M.
Great service and super stuff.
Purchased item
Louily Vintage Cushion Cut Women's Stud Earrings
"Excellent"
Milagros R.
Too hard for making a return
Purchased item
4.5 Carat Halo Oval Cut Blue/Red Sapphire Engagement Ring In Sterling Silver
"It doesn't look high-quality; the material is..."
Meredith S.
Shipped quick
Purchased item
7.0Ct Excellent Split Shank Cushion Cut Engagement Ring Travel Rings For Her
"Ring looks slightly different than picture, b..."
Shimon Y.
Took quite a bit of time. But totally worth it
Purchased item
Louily Eternity Round Cut Simulated Diamond Wedding Band In Sterling Silver
"Amazing. Love it. My boyfriend gave it to me..."
Jenny N.
Absolutely I love that diamond ring I can wear anywhere good color
Purchased item
Moissanite 6.0Ct Round Cut Luxe Engagement Ring Travel Rings In Sterling Silver
"I love it so beautiful"
Danielle B.
I would recommend! Buy one!
Purchased item
8.5Ct Cushion Cut Hidden Halo Solitaire Engagement Ring Travel Ring
"The ring is stunning! And arrived packaged an..."
Aparna S.
I just didn't like the ring!
Purchased item
Shipping Protection
"It looks very much fake! the diamond is super..."
Nastassia B.
Nice but toi heavy for my ears
Purchased item
Louily Vintage Cushion Cut Women's Stud Earrings
"Nice but to heavy for my ears"
Tracy V.
Ring arrived on time
Purchased item
Moissanite 4.0Ct Halo Oval Cut White Gold Stack Wedding Ring with Enhancer Wedding Band
"This ring is beautiful
Lots of sparkle
I ta..."
Candy R.
Great
Purchased item
7.0Ct Excellent Split Shank Cushion Cut Engagement Ring Travel Rings For Her
"Beautiful ring!"
Jacquita T.
I will be back
Purchased item
2.0Ct Classic Cushion Cut Women's Stud Earrings In Sterling Silver
"I will be ordering again, good quality, came..."
Linda M.
Good customer service
Purchased item
Louily Classic 2.0 CT Radiant Cut Engagement Ring In Sterling Silver
"Very pretty"
Kevin P.
Waiting to hear from returns department.
Purchased item
Moissanite 4.0Ct Round Cut Three Stone Engagement Ring Travel Ring In Sterling Silver
"It sticks up above her finger to much. Hard t..."
Kris B.
I never received my refund
Purchased item
Louily Moissanite Vintage 3.0 Carat Halo Radiant Cut Engagement Ring In Sterling Silver
"poor quality. I am still waiting for my refun..."
Anisa A.
My experience was great.
Purchased item
Louily Moissanite 2.0 Carat Square Princess Cut Wedding Ring Set
"Love my ring!!!"
Breahana B.
Their customer service is great & communicate on time usually takes the 24 hrs but that’s the normal. Overall experience has been great 😊
Purchased item
Louily Exclusive Oval Cut Wedding Ring Set With Jacket Wedding Band
"I absolutely love it! & get so many complimen..."
Jolene B.
Please give me a partial refund for order 82341. I’m so unhappy with the ring and the customer service.
Purchased item
4.5Ct Pear Cut Yellow Stone With Design Marquise Side Stone Engagement Rings
"I tried to cancel the order on the same day t..."
Kelly A.
Amazing! Fast delivery and was so happy when I received my rings! Gorgeous
Purchased item
Romantic 6.0Ct Cushion Cut Three Stone Engagement Ring Promise Rings For Women
"Perfect!"
Barbara M.
Uneventful ordering and delivery. I will order from again
Purchased item
Louily Luxury Radiant Cut Engagement Ring For Women In Sterling Silver
"Pleased with center stone. Side stones are al..."
Louily Jewelry store reviewsVisit store