Kuuipo K.
It’s was amazing fast and easy
Purchased item
3PC Wedding Sets 6.5Ct Elongated Cushion Cut Wedding Ring Set With Classic Wedding Bands
"So pretty love my ring"
Louily Jewelry store reviewsSee product reviews
Erica M.
The company is awesome and always addresses concerns on the jewelry
Purchased item
Louily Moissanite Round Cut Yellow Gold Wedding Band for Women
"The edge of the gold is already tarnishing 😔"
Wenfang H.
The process of changing the size proves to be troublesome, as it did not include a return option. Additionally, I will be responsible for international shipping costs, which are quite uncommon these days with online shopping. Opting to pay additional fees to obtain a new item while retaining the old one is not advisable. There is a valid reason for not requiring the incorrect size ring. Regrettably, I will not be making further purchases from this website due to its ineffective return policy.
Purchased item
Shipping Protection
"The process of changing the size proves to be..."
Jen G.
Easy
Purchased item
Louily Halo Pear Cut Engagement Ring In Sterling Silver
"Was a little worried but I’m very happy with..."
Ederlyn B.
This ring is absolutely beautiful. the whole experience felt personal and reassuring.
Purchased item
Shipping Protection
"I love it.. highly recommend"
Terry B.
Received order quickly
Purchased item
3 Ct Oval Cut Simulated Diamond Wedding Band Ring For Women In Sterling Silver
"Love my ring!"
Jenna S.
Easy
Purchased item
Shipping Protection
"Beautiful love ut"
Anita H.
Slow to respond, awaiting my full refund?
Purchased item
3PC Wedding Ring Set 5.0Ct Radiant Cut White Gold Side Stone Engagement Rings With 2PC Pavé Wedding Band
"Returned items unopened in the original box a..."
Denilda G.
I don't really like the return process, if you value your customers, you should be able to make things easy for them. The ring came from a NY address, it would be nice if the customer could return it back to the same address. Instead, you gave an address in China, which costs more to ship....an inconvenience to the customer.
Purchased item
3PC Wedding Sets 7.0Ct Radiant Cut Hidden Halo Half Eternity Engagement Ring with 2PC Design wedding bands
"It was too much and it didn't go well togethe..."
Jill Y.
Quick delivery
Purchased item
2PC 3.5 Carat Emerald Cut Solitaire Wedding Ring Set With Marquise Cut & Round Cut Wedding Band
"Gorgeous!"
Zoya M.
Good
Purchased item
Louily Exquisite Marquise Cut Women's Earrings In Sterling Silver
"Beautiful and reasonable price."
Christine S.
It was good dealing with Louily Jewelery , my order arrived safely
Purchased item
Louily Stackable Art Deco Half Eternity 0.6 Ct Marquise Cut Women's Wedding Band Set In Sterling Silver
"Love the style and quality"
Whitney W.
Easy experience
Purchased item
Shipping Protection
"Received my ring much faster than expected. T..."
Anthony B.
This jewelry helped provide a confident solution. My wife's engagement ring is a family heirloom and we did not want it to get it lost while vacationing. We were able to find an exact clone for her to wear while out of town and keep the real one safe and secure.
Purchased item
Shipping Protection
"The experience was perfect"
Jacob C.
Size is just too big
Purchased item
4.0Ct Marquise Cut Twist Hidden Halo Engagement Ring Travel Ring In Sterling Silver
"The size is to big! Brand new still in box"
Jamielee A.
So accommodating and helpful.
Purchased item
1.0Ct*2 Heart Cut Toi et Moi Yellow Gold Moissanite Engagement Ring in S925 Sterling Silver
"It looks real! It’s so pretty"
Alicia L.
Very good experience. Affordable and easy to purchase.
Purchased item
Unique 4.0Ct Marquise Cut Insert Wedding Ring Set For Women In Sterling Silver
"Very good quality, arrived fast and fits true..."
Nelson Y.
A wonderful and easy experience!
Purchased item
Shipping Protection
"Craftsmanship is where the Louily set truly s..."
Christine L.
You don’t honor your refund policy!!!
Purchased item
Classic 0.6Ct Insert Wedding Band Engagement Ring Enhancer
"I tried to return this and had to dispute it..."
Navdeep K.
I will
Not order again
Purchased item
3 Ct Oval Cut Simulated Diamond Wedding Band Ring For Women In Sterling Silver
"I want to return it. It has tag on. I didn’t..."
Anita F.
Fast shipping great packaging
Purchased item
Shipping Protection
"It was chunky and too thick as not what photo..."
Mariel M.
Beautiful pieces!
Purchased item
Louily Sterling Silver Classic Pear Cut Earring
"These look so beautiful in person and are a p..."
Stephanie D.
Easy to buy
Purchased item
Shipping Protection
"Unfortunately one of the rings was missing a..."
David K.
Delivery took a while to get into Australia 🇦🇺
Purchased item
Louily Moissanite 2.0 Carat Round Cut Pendant Necklace
"It’s just what I expected 👍"
Brittany M.
Good
Purchased item
Wholesale Fee 2 (Can't Use Any Coupon)
"Very helpful in all ways"
Penny G.
Unprofessional and doesn't communicate well
Purchased item
3.0Ct Pear Cut Engagement Ring With Engagement Ring Enhancer
"Poor communication and response time!! SCAM a..."
Karen B.
Could not return rings.
Purchased item
Shipping Protection
"Great looking ring."
Janis M.
No problems
Purchased item
Louily Yellow Stone Radiant & Triangle Cut Three Stone Engagement Ring In Sterling Silver
"Love it! Looks great!"
Patti D.
I’m out the cost of the ring and the company just will not call me or write me or anything for me to return it so I’m stuck with it and it’s too big
Purchased item
Louily Exquisite White Gold Cushion Cut Three Stone Engagement Ring In Sterling Silver
"Over a month ago, I received the ring the sam..."
Julane L.
Great
Purchased item
Shipping Protection
"Very nice!"
Meema E.
i got a stacked ring set and the one with a wide band was too small. Should consider having the wide band be a quarter size bigger.
Purchased item
Shipping Protection
"The larger ring was too small maybe because i..."
Helen C.
1 order so for, pleased!
Purchased item
7.0Ct Simulated Diamond Radiant Cut Engagement Ring Promise Rings In Sterling Silver
"Very elegant!"
Victoria N.
I want to return my ring and don’t know how.
Purchased item
Shipping Protection
"I did not like the style of the ring. I could..."
Ashley W.
There is not a phone number for me to contact and have communication about the problems and getting resolution resolved.
Purchased item
Shipping Protection
"Unsatisfied customer I wanted to return the s..."
Mercedes R.
Good experience
Purchased item
Louily Square Princess Cut Engagement Ring for Women In Sterling Silver
"Loved how it looked I ordered my normal size..."
Cheri E.
Already done
Purchased item
Difference Fee 5 (Can't Use Any Coupon)
"I had this ring made in a custom size and Lou..."
Wj H.
Great shipping, no worries, beautiful quality box it comes in along with a petite shining rag tha is truly essential and should be a staple in life. This screams only quality and class. So happy I found you guys! 💯🙌
Purchased item
Louily 5 Ct Luxury Eternity Round Cut Wedding Band In Sterling Silver
"A beautiful stunning quality piece that is di..."
Diana M.
Should be specific when it comes to exchanging and returning
Purchased item
Louily Gorgeous Halo Radiant Cut 3PC Wedding Ring Set For Women In Sterling Silver
"Way to big and when the tried to exchange the..."
Noreen O.
Delivery took too long and it was definitely not worth the wait. Very disappointed
Purchased item
Louily Moissanite 2.0~4.0 Carat Round Cut Engagement Ring
"Dull and looks fake. Does not sparkle as depi..."
Paige A.
Would not recommend
Purchased item
Shipping Protection
"The shipping was forever long, the ring itsel..."
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