I asked how to return, and was offered a percentage of my money back. After stating I would prefer a full refund, I was again offered a little more of a percentage. As far as I am concerned, this company is a rip off knowing more than likely their items would be returned. They say you could get a full refund, then when you ask how to return they begin the back and fourth with you. Never offering a full refund, that way they still make a profit on you. BS, if you ask me.