I wanted to reach out and share my recent experience with my order, hoping we can find a way to make things right. This is my third attempt at reaching out and I have yet to receive a response. This is very disheartening & disappointing.
When I received my package, I was really excited to try out the new fragrances. However, I soon realized that none of the bottles had the names of the fragrances on them. Unfortunately, I don't remember which scents I ordered, and this has left me feeling quite frustrated. To add to this, the sample fragrance I received came in a bottle that doesn’t spray, which was a bit disappointing too.
I was really looking forward to this order, so it's been quite a letdown from one issue to the next. Without a packing slip or any information inside the package, I’m at a bit of a loss.
Could you please let me know how we can resolve this? I would be grateful to know which fragrance is which, and if possible, receive a sample bottle that sprays correctly. I truly appreciate the sample and your help with sorting this out.
Thank you so much for your assistance. I look forward to hearing from you soon.