BRIGHT™ United States store reviewsSee product reviews

No

Made it JUST in time for Christmas! Happy with shipping and the soccer ball. Looking forward to outside time with it to do some more tricks

The package arrived

Shipping is a little slow

When I told you it had not been delivered You should have sent another. Your company is disgusting, they treat you like a piece of garbage.

No good

Customer service is great but so disappointed in the product

We’re excited to play with the ball but can’t until we get the piece needed to blow it up

China garbage

Would not recommend to anyone

Did not receive. Would like a refund.

Took a long time to recieve.

I was expecting this to be shipped from the United States. It was shipped from China and took a long time to get here.

Have not received my order, 16 days later.

Complete scam. Ball is not as advertised and customer service is a joke

Never received football.

Very deceiving advertising does not reflect light at night play only for video on screen

Scam

Not bright

Terrible experience. Faulty product that won’t inflate. Poor customer service.

My bank was calling me regarding a fraudulent transaction. I had to call them back….. Yes… it is Me. I normally do not order anything from Hong Kong!!

Get more reliable shipping.

Awful! DO NOT BUY

No - just disgusted!

Never got it

No clue what it’s like. I ordered it 16 days ago and still haven’t received it. Says it won’t even arrive for five more days . Absolutely ridiculous. If I’d have known this I wouldn’t have ordered from them- never again .

Never received my order.

They are definitely not worth the hype in the videos that are advertised. I wish I would have found other real peoples videos before I ordered.

You should remove the United States from the name. Very misleading

Atrocious. Ordered 12/9. 12/24 still isn’t here. Would give 0/5 stars if I could. I want refund

Dont brand your company as "Bright United States" when all your product, shipping, etc comes from China. Broke my trust, likely won't purchase from you again.

Please send me a refund and I will happily return the product

Didn’t arrive in time and no one responds to calls or emails

Ordered 1 football on December 6th for this seasons Christmas gift to my friend. Today is December23rd and I still don't have it. Very disappointed with the ridiculous amount of time it's taking to get this 1 single football to Ohio. "Bright" keeps sending me surveys to see how I like the football I still haven't received.....If it's not here by tomorrow, I'll just get a refund, and Bright can keep it and ask the next person who doesn't get it how they like it. Quick update from ME since Bright messaged me after my review on how they'd "look into" my delay. It's now 3 days later (December 26th) and surprise surprise, still no football or update on my delivery. Apparently Bright is really good @ taking my money, which they did immediately upon my order way back on December 6th. They're just really bad at giving me anything for it. What a great business model! Take the customers money, deliver nothing, say they'll look into it, let me know that there's still time to order more of their fictious products and that my bogo offer is still good, then stop communication. I'm in the wrong business I think.....

Never sent the items I purchased and didn’t tell me until I asked where my order was that one part was back ordered. Because of this I won’t receive any the items for Christmas despite ordering well in advance.

Have customer service that has a phone number to actually talk to a representative to handle issues like mine. Not receiving items I ordered a month ago.

Placed an order on Nov 27, it still has not arrived and tracking has not been updated since Dec 9. Customer service refuses to acknowledge package may be lost and repeatedly tell me my package is on the way even though they have no way of verifying that. Also, this website DOES NOT ship from the US, they ship from China which is part of the problem with items taking so long. Shipping insurance is not worth it since they won't acknowledge my package may be lost.

I paid for expedited shipping in 1 to 4 business days. Ordered December 6. Arrived December 20th. In your FAQ online, it says How long will it take to get my order? Rest of the World: 3-5 working days. It Took 10 business days. /14 calendar days. And your team just kept having an answer they kept changing, moving the gold post. Oh the official start date starts now or now or now. Great advertising with a product that doesn’t deliver at all what it implies. Complete rip off.

Did not come on time as it said in email

Took a long time to receive, it came from China