BRIGHT™ United States Store review | Loox

BRIGHT™ United States store reviewsSee product reviews

Cassie M.
Scammed with shipping and no true help with questions. Company calls it self bright united states to fool you into think it is made and shipped in the states when in fact it's from China. There's an old saying in Tennessee -- I know it's in Texas, probably in Tennessee -- that says, fool me once, shame on -- shame on you. Fool me -- you can't get fooled again.
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"I'd love to leave a review on the product but..."
Shawn W.
They don’t tell you the product is coming from China! I would have never ordered if I knew that in advance!
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"I haven’t received my package so I can’t real..."
Hannah K.
Never received the item. Complete scam
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"Never received the item. Complete scam!"
Jacqueline H.
Haven’t received it
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"I was asked to give a review. I would like to..."
Kelly W.
Delivery time is horrible
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"STILL waiting to receive my purchase"
Julia D.
I ordered a football for our grandson as a Christmas present on 12/10. It still hasn’t arrived not arrived as of January 1. Very disappointing.
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"I order a football on 12/10 and it still hasn..."
Janna C.
You never sent me the product that I paid $54 for
Starter Bundle
Purchased item
Starter Bundle
"I bought the starter pack on Dec 15 and you t..."
Gail M.
It took longer than expected to be delivered
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"My grandson loved them"
Lauren S.
Shipping took forever
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"Doesn’t light up like advertised"
Josh T.
No customer support or service. Terrible experience and still do not have what i paid $45 dollars for after waiting 2 weeks for any updates!!
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"Was promised it would arrive before Christmas..."
Corey P.
Horrible experience. False advertising as the ball does not light up. Ordered well before Christmas and still has not been shipped. Have sent multiple emails with canned responses saying that I cannot cancel my order.
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"False advertising as it doesn’t actually ligh..."
Eric E.
Same. Totally disappointed in process to revive items. Dec 2nd order. It’s Jan 1st and still have not seen it
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"Can’t add or review anything. Ordered on Dec..."
Angie D.
Terrible still don’t have my order!
BRIGHT™ Soccer ball
Purchased item
BRIGHT™ Soccer ball
"I placed the order have not received it! I’ve..."
Jermaine W.
Shop elsewhere if possible
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"This company is a fraud,I still haven't recei..."
Betsy-kay H.
Worst product ever. See my review comments.
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"This was the most disappointing item I have e..."
Adrienne B.
I never received my package
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"I never received my package"
Kerry S.
Customer Service not responding
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"This ball is not as advertised. Company is u..."
Krista K.
Not delivered
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"Have not received it yet. It’s been 3 weeks"
Mandy B.
I will never shop this company again. I’m still waiting to hear back from them on the damaged unusable products they sent.
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"I never received tracking information and it..."
Ashley F.
Order was guaranteed by Christmas. I have yet to receive order or hear back from costumer service.
BRIGHT™ Basketball
Purchased item
BRIGHT™ Basketball
"Order was guaranteed by Christmas and still h..."
Daniel P.
Never received it
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"I never received it"
Courtney K.
Would like a refund… I still have not received my order, it’s Jan 1st and I ordered for Christmas gifts which I was told would arrive in time. Nothing has arrived and I would like the order cancelled and my money back please.
BRIGHT™ Basketball
Purchased item
BRIGHT™ Basketball
"Still have not received my order that was sup..."
Jeigh L.
Not transparent about delayed delivery times and cannot cancel order even though it hasn’t shipped 3 weeks after ordering
BRIGHT™ Night Vision Glasses
Purchased item
BRIGHT™ Night Vision Glasses
"If I received my product I could review…… ord..."
Lynda B.
TERRIBLE
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"I will never order anything from you again!!!..."
Stacy M.
Never received it
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"Never received it ☹️"
Trisha W.
Items were never received
BRIGHT™ Volleyball
Purchased item
BRIGHT™ Volleyball
"Item was never received"
Kyle F.
It never arrived
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"It never arrived"
Daniel V.
Fuck off you thief’s!
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"This is a scam. I never received my order...."
Brandon M.
Haven’t received it yet. Been couple of weeks
BRIGHT™ Basketball
Purchased item
BRIGHT™ Basketball
"Haven’t received it yet. Been couple of weeks"
Brandon B.
Almost a month and no delivery. Simply unacceptable!
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"It's been almost a month and you've managed t..."
Tina D.
Nothing been received here.
BRIGHT™ Soccer ball
Purchased item
BRIGHT™ Soccer ball
"No products received. I need to take this fu..."
Andrew D.
Advertised in a way that isn’t clear about how it works.
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"Didn’t notice the choice to not select it."
Amanda M.
Never got the football! Can’t find where it is and the tracking miner and site I’ve been given gives me zero information. Terrible company!
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"I ordered a football on Dec 15th for a little..."
Krystal H.
It's been multiple weeks and my order hasn't even been shipped yet. I am very disappointed and upset. I looked forward to to get these for my children. I am hoping I will still receive them but I won't be holding my breath.
BRIGHT™ Soccer ball
Purchased item
BRIGHT™ Soccer ball
"I ordered on December 9th and still have not..."
Jonas L.
Scam!!! I never received my order!!!
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"Don’t buy! I have sent multiple emails regard..."
Ricki-jo W.
Prompt replies in regards to my order inquiries. So that was a plus. The soccer ball and football seem great quality and the kids love how they reflect light. It was just too bad that the shipping took SO long.
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"Never recieved the gift bags at all and I’m s..."
Sandra K.
Never received
BRIGHT™ Care Shipping Insurance
Purchased item
BRIGHT™ Care Shipping Insurance
"Never received the order…"
Simon L.
Paid for upgrade delivry service and a pump and finally none of that. Thanks
BRIGHT™ Christmas Bag and Card
Purchased item
BRIGHT™ Christmas Bag and Card
"Hi, because of Canada Post Strike your were s..."
Eileen R.
Customer service doesn’t give a reply but can send automatic email to request review.
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"Haven’t received product yet with no update o..."
Amber W.
The advertising was very different from what I though the ball could do. I thought they were glow in the dark balls, and I was super excited for my son and nephew. Thankfully, they still think they are really cool for doing videos at night, they just need to be able to see the ball to be able to catch it.
BRIGHT™ American Football
Purchased item
BRIGHT™ American Football
"One of the footballs was sewn incorrectly and..."
BRIGHT™ United States store reviewsVisit store