The only downside to it all was not you replying back to me when I sent a email to you three times and you haven’t replied. I don’t want to complain. The bag is brilliant but the zips are broken and I have tried to get hold of you I don’t send it back until I’ve spoken to you, but I don’t want to give you a negative review either because I think the quality of the bag and the price of the bag is absolutely fantastic. Thank you so much.