Mayolo G.
I had a great experience, easy and clear to use along with fast shipping, overall very pleased with the process
Purchased item
Multi-Purpose Front Cargo Basket
"Itโs an awesome addition to my bike!"
Magnum Bikes Online store reviewsSee product reviews
Tarrence R.
Had to call to order my part because itโs not on the website. I needed a new display and shifter
Purchased item
Display - Magnum Velofox - Nomad / Scout
"Ordered a replacement because my electric shi..."
Gary C.
I was planning on buying the Lowrider, but then you pulled it off the website and the cruiser was put in its place. So I ended up buying the cruiser instead. The cruiser is a lot taller, but rides good. I already have a Lowrider and wanted another one because it rides really well.
Purchased item
Product Warranty Powered by SureBright
"The bike is great. The extended warranty not..."
William B.
Good
Purchased item
Battery - 36V 13Ah - i5
"I was very happy the battery fit. Perfitly Th..."
John O.
Product as expected
Purchased item
Battery Seat - i6 - Top + Keys
"As expected"
Scott H.
Would be nice if your reps had handled the products.
Purchased item
Payload Rear Carrier Bag - Left Side
"If you really really need panniers, these bag..."
Lisa L.
Could notorder from the we site, but did get link to order through customer service. Website said free shipping on everything over $200 but customer service insisted it was policy to pay $30 shipping on $300 battery. I am soooo sad the battery does not work after all of this effort. I had asked customer service to be extra sure it was functional before shipping. Apparently that step was ignored. I just dont know what do do. I did not have $600 to throw away and still not have my bike workin
Purchased item
i6 Battery - 48V 15Ah - UL Certified
"After having it forwarded to Panama to use, I..."
Donald V.
Nah
Purchased item
Universal Adjustable Bottle Cage with Anywhere Strap Adapter
"Haven't used it yet"
Enrique G.
It was ok
Purchased item
Multi-Purpose Front Cargo Basket
"Easy install and is very sturdy and secure. T..."
Nancy M.
Easy access easy to navigate through
Purchased item
HD Glass Handlebar Mirror (Left-Hand)
"Love the mirror so good to have easy to insta..."
Phillip B.
.
Purchased item
BumpStop Suspension Seat Post*
"Great feel, definitely rides smoothly."
Dustin S.
Actual customer service is awesome and very responsive
Purchased item
lock and keys-Premium III
"AI gave me the wrong part but was very impres..."
James R.
Easy peasy
Purchased item
Low Rider 2.0 (CPO)
"Very solid bike with great adjustability for..."
Lane I.
Very easy. No problems.
Purchased item
i6 Battery - 48V 15Ah - UL Certified
"Wonderful to have a new battery! Original one..."
Etan E.
Good store
Purchased item
Magnum Purist Water Bottle 21oz.
"Good quality"
Seon R.
Wonderful ride โค๏ธ love it
Purchased item
Throttle - Metro/Peak - 290mm w/ Horn Button
"Everything worked great ๐ thanks"
Andrew A.
very professional staff in organizing and processing my order and the product shipped was wrapped and protected as if it could be dropped from a roof top
Purchased item
HD Glass Handlebar Mirror (Left-Hand)
"Since it folds in and articulates up and down..."
Ryan G.
Great all around!
Purchased item
Cruiser 2.0 (Refurbished)
"I spent 2+ years looking for an ebike that co..."
Mary B.
Easy to do. But it looks like I ordered wrong Mirror. It will work though just not as adjustable as I thought it would be.
Purchased item
Universal Handlebar Mirror (Left-mount)
"Thought the mirror was going to be more adjus..."
William N.
Received the product super fast (I think two days!).
Purchased item
Multi-Purpose Front Cargo Basket
"Great bike!"
Ronald J.
Great experience!
Purchased item
HD Glass Handlebar Mirror (Left-Hand)
"Excellent!"
Francis C.
Very prompt and attentive!
Purchased item
Controller - Ranger 2.0
"This company is good with shipping out spare..."
Tony J.
Very friendly!
Purchased item
Multi-Purpose Front Cargo Basket
"Very practical!"
Corey D.
Yes!
Purchased item
Battery - 36V 13Ah - i5
"Great!"
Nick W.
Overall just perfect, from bike to customerservice
Purchased item
Throttle - Pathfinder Series - Twist
"Perfect!"
Tom T.
.
Purchased item
Chapter Collection E-Bike Helmet with Integrated MIPS and Taillight
"."
Gary S.
๐
Purchased item
Multi-Purpose Front Cargo Basket
"๐๐"
Kim B.
Easy
Purchased item
Display - Magnum Velofox - Upgrade for Pathfinder Series
"Works great! Came fast"
Nathaniel ,.
Works good
Purchased item
Adjustable Water Bottle Holder - "ABC" Any Bottle Cage
"Works good"
Darryl Z.
Good experience
Purchased item
Multi-Purpose Front Cargo Basket
"I have not had the opportunity to use it yet."
Samuel S.
N/A
Purchased item
Battery Seat - i6 - Top + Keys
"Staff member was really helpful straight forw..."
Joshua M.
If the Bikes lack anything . The Customer Service has to be among the Best in America . The Customer Care really does care . WORLD CLASS ....All Customer Service agents everywhere can learn . How to take care of customers by their team .
I mean with all my heart . #1 Reason I bought another Magnum Ranger . Was all because of their Customer Service . Electric Bikes will break . Something will go wrong . That's Life ! But if you get on the phone with careless Customer Service. It insults your Intellegence and trust . I work hard for my money . They make sure you know that they care about how you feel . They care about you !! Believe it ..
Just call ask for Carter , Krysta or Duffy .. Duffy is a technician . But he doesn't lie or play games . He tells you how it is. I value that . They all do !
Purchased item
Brake Set - Rear Hydraulic - -Ranger 2.0-Logan HD E 500
"Everything came perfect .
Saying that. T..."
Pamela H.
Easy to use!
Purchased item
Multi-Purpose Front Cargo Basket
"I have a Husband that is adapting his as a re..."
Andrew L.
Shipping was quick and checkout was easy with ApplePay.
Purchased item
Multi-Purpose Front Cargo Basket
"The two vertical bolts are too short and canโ..."
Dave R.
Well priced at Costco.
Purchased item
Multi-Purpose Front Cargo Basket
"At first glance the basket looks well made. H..."
Tim Y.
Very personable
Purchased item
HD Glass Handlebar Mirror (Left-Hand)
"Now I donโt have to look over my shoulder to..."
Daniel K.
Customer service was great!
Purchased item
BumpStop Suspension Seat Post (Unlisted; For Fulfillment)
"Makes the ride more enjoyable!"
John R.
It took me a long time to finally get one. I kept missing them when they were in stock.
Purchased item
i6 Battery - 48V 20Ah - UL Certified
"The new battery is great. My old one is tire..."
Tommy A.
We want to see discounts and or free shipping
Purchased item
Inner Tube - 26" x 2.3-2.4"
"I appreciate the opportunity to purchase oem..."
David P.
Great help to find the right part and delivered quickly
Purchased item
Controller - i6 - 48V
"Great help to find the right part and deliver..."
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