Alexandre C.
I didnt receive my product.
Purchased item
In case you mess up (extra set)
"I didnt receive my product"
Graphene store reviewsSee product reviews
Barry S.
Order never arrived
Purchased item
Rolex Datejust 41mm Protection Kit (Jubilee)
"Order never arrived. Delivery to a wrong part of the country with no abilit..."
Scott D.
Slow to get
Purchased item
In case you mess up (extra set)
"Not easy to attach and not good."
Frank L.
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Purchased item
Rolex GMT Master II Protection Kit (Oyster)
"Your company has not responded to any of my requests via chat, email and we..."
Ryan C.
See previous
Purchased item
Rolex Yachtmaster Protection Kit (42mm)
"There was an additional fee I had to pay UPS to receive my package. I email..."
Josh A.
Took a month come get shipped and I had to pay an extra 76.00 for my package to get delivered.
Purchased item
Royal Oak Protection Kit (39mm Ultrathin)
"I had to pay 76.00 to receive my package. Very disappointing."
Jeffrey L.
Shopping experience was great. But please read my feedback on the product. Would be really nice if we can have one more watch face + bezel cut per set.
Purchased item
In case you mess up (extra set)
"I'm able to apply the film successfully on the bracelet. However it is extr..."
Arturo O.
Great customer service.
Purchased item
Cartier Santos (Small)
"Great product, great customer service."
Cade I.
Extremely poor customer service & communication.
Purchased item
Omega Sea-master 300M Protection Kit (42mm)
"Company is non-responsive after multiple attempts to contact and get an ETA..."
Onkar B.
Easy and efficient - I did have to pay tariff tax so make sure to account for that - as they didn’t tell me
Purchased item
Rolex Submariner Protection Kit (40mm)
"As described easy to apply - highly recommended"
Jayson L.
Not happy
Purchased item
Omega Aqua terra Protection kit (41mm)
"Received the wrong size. It said 41mm but wasted both bezel protectors tryi..."
Mahmoud H.
I would be happy to provide a detailed step-by-step briefing and also add more types of protection. I saw this in several places and in the end I preferred to buy through you.
Purchased item
Rolex Datejust 41mm Protection Kit (Jubilee)
"The protective material looked nice for the first two days, then it started..."
Rajat J.
Very nice product and service unlike some reviews
Purchased item
Rolex Milaguass Protection Kit
"VERY NICE PRODUCT AND SERVICE. UNLIKE SOME REVIEWS."
Christian P.
I haven’t received my order after one month.
Purchased item
In case you mess up (extra set)
"I haven’t received my order."
Tarrell J.
Ordered over 1 month ago and still haven't received my order or tracking. Despite my multiple follow-up attempts, no one has communicated the status of my order to me.
Horrible customer service!
Purchased item
In case you mess up (extra set)
"oredered over 1 month ago still havent received my order."
Daniel A.
Donot order! Zero communication! Took a moth to arrive!! Refund is impossible!!
Purchased item
Rolex Daytona Protection Kit (116500)
"It took a month to arrive, no response from the company. I would like to re..."
Paul F.
Quick shipping great product.
Purchased item
Rolex Datejust 41mm Protection Kit (Jubilee)
"Perfect fit and easy to install !"
Lester L.
Order was easy, shipping to Canada took over 4 weeks
Purchased item
8° Single Watch Pouch
"Case is quite small, very tight fit for a Rolex watch"
Justin P.
I never received my order.
Purchased item
In case you mess up (extra set)
"I never got my packages…"
Marco P.
The cost of $105.00 is inconceivable, unacceptable after verifying the material, especially when compared to the cost of other similar and more recent models (6-digit reference). More measures not precise!
Purchased item
Rolex Daytona Protection Kit (16520)
"The cost of $ 105.00 is inconceivable, unacceptable after veryng the materi..."
Fares M.
Terrible experience. I bought product almost a month ago nothing was delivered. They didn’t even care to make sure product was delivered. Every time I tried to reach out vague or no response at all. I wouldn’t recommend to buy from this business if you live in North America.
Purchased item
Rolex GMT Master II Protection Kit (Jubilee)
"This has been a scam I bought nothing was delivered. I tried contacting sup..."
Alexander K.
All perfect
Purchased item
Rolex Datejust 31mm Protection Kit (Jubilee)
"Top"
Impladent S.
didn't get full order
Purchased item
Rolex Oyster Perpetual Protection Kit 41mm
"didn"t get fron in order and that is most important"
Luke M.
Scamming people!
Purchased item
Rolex Datejust 41mm Protection Kit (Jubilee)
"Way too expensive for what it is, I ordered a $30 option on Amazon, and it..."
Brad P.
Product didn't ship until after disputed with PayPal. Tried to return unopened package. No response from Graphene
Purchased item
Rolex GMT Master II Protection Kit (Oyster)
"Buyer beware. Product didn't ship until after dispute with PayPal."
Shujen F.
Easy
Purchased item
Rolex Yachtmaster I Protection Kit (40mm)
"Other than it took too long to get it, but it was worth the wait, thanks 😊"
Mike M.
Will not buy from again.
Purchased item
In case you mess up (extra set)
"I have not recieved it yet AND HORRIBLE communication. I emailed twice and..."
Jonas E.
Horrible, this place sucks.
Purchased item
Rolex Daytona Protection Kit (2023)
"Horrible company, horrible customer service, and the shipping date says it..."
Brian C.
Teriible
Purchased item
In case you mess up (extra set)
"Never received my item no response from Custer support"
Dean B.
Never received my order.
Purchased item
In case you mess up (extra set)
"Never received my order.. actually been waiting for it. Disappointing."
Daniel Q.
Product never ships
Purchased item
Tudor Blackbay 68 Protection Kit (43mm)
"My product never even arrived"
Ryan W.
All to common…ordered, paid, but never received.
Purchased item
Rolex Yachtmaster I Protection Kit (40mm)
"I never received the product."
Stergios C.
Top
Purchased item
Rolex GMT Master II Protection Kit (Jubilee)
"Top💙"
Priyank R.
No customer service response for issue I had..didn't stand by their product and offer complimentary replacement
Purchased item
Rolex Submariner Protection Kit (41mm)
"The dial is hazy and near the date on the Rolex sub date, it keeps making b..."
Mista B.
Never received the package!
Purchased item
Rolex Skydweller Protection Kit
"I still didn’t receive it. I got a tracking number that shows fedex never g..."
Bradley L.
Still have not received the product! 14 days ago a FedEx label was created and no updates since.
Purchased item
Rolex GMT Master II Protection Kit (Jubilee)
"Buyer be aware! I ordered early June and a shipping label was created. No m..."
Tommy O.
Easy
Purchased item
Rolex Sea-dweller protection kit
"Decent kit, wish there was some basic printed instructions though"
Andres Y.
I contacted them through email and chat but they never replied. Stay away.
Purchased item
Rolex Daytona Protection Kit
"Really bad product. Is visible. Really not worth applying. Is also ver expe..."
Richard H.
Asked for refund of extra charge. No replies yet
Purchased item
Rolex GMT Master II Protection Kit (Oyster)
"Asked for refund of extra charge. No replies yet"
Bo W.
Good stuff
Purchased item
Rolex Day-Date II Protection Kit
"Everything works great."
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