Ruth R.Verified
Shipping was really long, they lie on the website that it takes 5-10 days.
Purchased item
Pilates Essential Kit
"Delivery took forever avoid this company bet..."
FitCore store reviewsSee product reviews
Scott S.Verified
Delivery time was terrible - ordered 11th December - received 30th December
Purchased item
Pilates Reformer
"Great product but the delivery time was crazy..."
Anthony T.Verified
Late delivery, had stuff from China sooner .
Purchased item
Pilates Board - Pilates reformer set
"Took ages for delivery so late Christmas pres..."
Sarah F.Verified
See previous comment.
Purchased item
Pilates Loop Bands
"It took three weeks for them to arrive, you s..."
Katrina M.Verified
Awaiting a reply
Purchased item
Pilates Reformer
"Unit came damaged, I sent an email and was gi..."
Raéleigh C.Verified
Easy to buy just hassle with delivery.
Purchased item
Pilates Reformer
"Overall it’s ok, but it’s stiff to use & deli..."
J B.Verified
Very slow delivery and lack of information on tracking
Purchased item
Pilates Yoga Mat
"Although a bit more than I would normally pay..."
Hannah B.Verified
After ordering one of these from a different website through an instagram Ad and it not arriving, I was nervous the same would happen, but thankfully it arrived within about 3 weeks of ordering with no issues at all!
Purchased item
Pilates Reformer
"This is such a nifty little piece of equipmen..."
Charlotte W.Verified
Awful experience
Purchased item
Pilates Essential Kit
"DON’T BUY IT - awful experience, order took o..."
Bhavna P.Verified
Absolutely the worst customer service I've experienced.
Purchased item
Pilates Reformer
"Never received my item and when I spoke to yo..."
Paulette T.Verified
Ordering was very straightforward and I was kept updated with delivery
Purchased item
Pilates Reformer
"I bought 5hus item for my daughter's birthday..."
Tim P.Verified
Product never arrived.
Purchased item
Pilates Essential Kit
"Product never arrived."
John N.Verified
It has not arrived and it was supposed to be a Christmas present.
Purchased item
Pilates Yoga Mat
"I haven't received it yet and it was supposed..."
Delores E.Verified
Easy to place order.
Purchased item
Pilates Essential Socks
"I am pleased with my socks. Delivery came on..."
Karina M.Verified
Socks hast arrived yet
Purchased item
Pilates Reformer Pro
"My order didn’t arrived complete the socks we..."
Noleen M.Verified
Contacted customer services and still waiting on a reply.
Purchased item
Pilates Reformer Pro
"Terrible product, cheap plastic, no instructi..."
Komal U.Verified
Really poor experience. I have been refunded for half of the order, which I’m thankful for. Amelia has a done well responding. I just wish I would get the refund for the poor quality ball as well
Purchased item
Soft Pilates Ball
"This ball came discoloured and very poor qual..."
Kirsten F.Verified
Awful non existent customer service, and products has not arrived after 8 weeks and numerous chases
Purchased item
Pilates Reformer Pro
"It hasn’t arrived. I’ve sent emails that have..."
Nosa A.Verified
Poor and delayed response from staff
Purchased item
Pilates Reformer Pro
"The abs board keeps coming off the track. I'm..."
Zoe N.Verified
Wouldn’t recommend this site their customer service is terrible
Purchased item
Pilates Reformer Pro
"I’m unhappy with the quality of the board as..."
Sinead C.Verified
Seamless service
Purchased item
Pilates Reformer Pro
"Great piece of kit. Easy to get started and c..."
Reema I.Verified
Great
Purchased item
Pilates Reformer Pro
"Pilate machine itself is okay, good quality ...."
Joanna D.Verified
As I said ordered nearly a month ago and still have not received the order.
Purchased item
Pilates Reformer Pro
"I still haven't received my order. I just kee..."
Kim C.Verified
Problem at first with duplicate payment but Amelia sorted this out and correspondence good.
Purchased item
Free FiCore - Non-Slip Socks
"👍"
Steve T.Verified
I haven’t received it yet ???
Purchased item
Pilates Reformer Pro
"your asking me about it , and I haven’t recei..."
Stacy S.Verified
Fantastic team
Purchased item
Free FiCore - Non-Slip Socks
"Great 👍"
E.Verified
Really poor …. AVOID THIS COMPANY !!
Purchased item
Free FiCore - Non-Slip Socks
"Poor after sale service. Digital clock does n..."
Sarah M.Verified
Easy and no hassell
Purchased item
Pilates Reformer Pro
"Easy to use and fold away bought it for mysel..."
Yeukai C.Verified
No communication, longer delivery as expected
Purchased item
Pilates Reformer Pro
"The battery was not installed properly. The m..."
Lyndsay L.Verified
Not happy with purchase as not able to use it properly, communication not very good either
Purchased item
Pilates Reformer Pro
"The paddles get stuck on the groove at the be..."
Nikki C.Verified
Blocked me on social media
Purchased item
Pilates Reformer Pro
"I have refunded as absolute tat."
Tracey G.Verified
didn’t get all my order
Purchased item
Pilates Reformer Pro
"i only received the pilates reformer not the..."
Bianca H.Verified
Happy with product and customer service
Purchased item
Pilates Reformer Pro
"Customer service was speedy in replying to my..."
Renee D.Verified
Not very good at communicating; it is left up to the customer to chase the delivery.
Purchased item
Pilates Reformer Pro
"After patiently waiting for the product to ar..."
Michael A.Verified
Service was ok could have been better the delivery was a littel mixed as was marked as delivered
Purchased item
Pilates Reformer Pro
"Had no workout book to use. No where that sh..."
Kyeraa A.Verified
Love ❤️
Purchased item
Pilates Reformer Pro
"Very good 👍"
Jane M.Verified
.
Purchased item
Pilates Reformer Pro
"Good machine but only one strap supplied not..."
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