Ordered 3 different tee-shirts, and ordered a small size in one of them by accident. Immediately emailed them to change the tee to a medium, and they emailed back that they would see what they could do. They couldn't change it in time before the order had been processed, but they went ahead and sent me the medium and told me to keep the small as well! Will be giving that one to someone it will fit. But amazing customer service!!!