Carol B.Verified
Website was user friendly and easy to navigate.
Purchased item
Smart Light
"I am very pleased with Unit 1. So glad I pur..."
UNIT 1 store reviewsSee product reviews
Geoffrey O.Verified
It should be possible to purchase each light mount type independently instead of as an expensive bundle. Why are you making people pay double or triple for extra mounts that they don't need like a helmet mount when they purchased the Unit1 helmet? It's frustrating spending $40 on mounts and not even being able to attach the lights to my bike because they're the wrong type and you can't rotate the lights on mounts so that they will be orientated to function as blinkers which was the whole reason I bought the lights.
Purchased item
Smart Light Mount Pack
"For the high price you pay for the lights, th..."
Stephen G.Verified
I had issues with delivery time with the lights I ordered before, but the helmet delivery was fine.
Purchased item
AURA Mips
"The helmet fits great. It's by far my favorit..."
Zabdiel J.Verified
Easy to buy
Purchased item
Smart Light Mount Pack
"I love the Unit 1, just was a little bit upse..."
Terry L.Verified
Website is very easy to use, and I was able to navigate to the products I was interested in.
Purchased item
UNIT 1 Remote
"Your videos on how to utilize the equipment r..."
Jon A.Verified
Great shopping experience. Easy selection through to completing the order. Was fully informed of my order status all the way to delivery. Great job UNIT 1!
Purchased item
AURA Mips
"I had an accident that resulted in reconstruc..."
Benoit D.Verified
Easy to go through, I was a bit desappointed that some parts cannot be send to Canada (the visor that can change with or without sunlite).
Purchased item
AURA Mips
"Really has I expected, really convenient helm..."
Hannes H.Verified
The products seem a too pricy considering what you get for the money. Everything could feel of higher quality and some functions aren’t thoroughly thought through.
Purchased item
Smart Light
"While the idea of the lights and the charging..."
Alexandre B.Verified
Easy to order online
Purchased item
Helmet Visor
"It's a clean visor. I like the magnetic idea..."
Mariano C.Verified
The website flagged my buying process as scam, but Laura helped me to fix it.
Purchased item
Smart Light
"Glad to finally have the lights in Costa Rica..."
Carlos G.Verified
Wish you would use a faster carrier. It takes too long to receive items.
Purchased item
Water Bottle
"Very nice addition."
Rebecca W.Verified
Super easy and worry-free.
Purchased item
Magnetic Brim
"Phenomenal helmet, I have Epilepsy and have n..."
Christof D.Verified
The purchase itself went very smoothly; my backpack was delivered within a few days.
Purchased item
TORCH Backpack
"I love the Unit1 backpack and all its feature..."
Jeffrey M.Verified
Good value for your money.
Purchased item
Riding Kit
"It does where it is made for. Like all the st..."
Jamie H.Verified
quick and easy to check out
Purchased item
Smart Light Mount Pack
"The magnets on the rear seat post mount aren’..."
Ray M.Verified
👍🏻
Purchased item
Smart Light
"Excellent! Like the ability to switch front a..."
Jesus V.Verified
Thumbs up
Purchased item
AURA Mips
"Great helmet"
Sam K.Verified
Great!
Purchased item
UNIT 1 Remote
"Works well, pairs awkwardly the first turn th..."
Brett T.Verified
Like the helmet. Very comfortable. The lights work great. Has some trouble syncing with the turn notification tool. The helmet does appear big, but it’s the same size as my giro helmet.
Purchased item
UNIT 1 Remote
"Works pretty well. Does not always synch time..."
Joao B.Verified
Very easy and quick delivery.
Purchased item
Helmet Visor
"The nose spacing is not adjustable and lets i..."
Hjalmar K.Verified
Received my order within 2 business days!
Purchased item
Adaptive Helmet Visor
"Ideal for use in changing weather conditions!..."
Pavol B.Verified
very good, simple, cool
Purchased item
Helmet Visor
"very good"
Danai R.Verified
Fast shipping
Good quality
Purchased item
Smart Light
"Good quality"
Igors K.Verified
Amazing customer service! The best people work there
Purchased item
Turn Signals
"Battery is not the best. You have to charge t..."
Mark S.Verified
The most important part was the great customer service I got. I got very quick responses for my inquiries and problem resolution. Unit 1 was even quick to give me a refund when I pointed out that my order had items that were on sale. For problem resolution, they sent me a picture and video on how to solve my issue with the power switch.
Purchased item
AURA Mips
"Love the Aura helmet! From the very first inq..."
Susan A.Verified
It was fun shopping at Unit 1. I had a question about how the system worked and a phone call was set up. My questions were answered very well. The customer service at Unit 1 was very good.
Purchased item
UNIT 1 Remote
"I took my first ride with the Aura helmet, ba..."
Phillipe M.Verified
easy
Purchased item
UNIT 1 Remote
"simple to use"
Mike M.Verified
The order process is great. The packaging is unique and perhaps a little too fancy. The products are wrapped up in designer containers that feel to good yo throw away.
Purchased item
Helmet Visor
"The visors are a good idea, but they really d..."
Ben Y.Verified
There is a need to clarify what is being sold and what is optional.
Purchased item
TORCH Backpack
"I like the bag; it's useful for carrying my b..."
Michael K.Verified
Unit 1 is a no nonsense company! I love their products. Top quality.... But I will say the app could be a bit less confusing... But I managed to get both my helmets set the way i wanted!
Purchased item
Adaptive Helmet Visor
"i great addition! I welcome the added deflect..."
Berndt B.Verified
good
Purchased item
Magnetic Brim
"Required product delivered. Correct color. Re..."
Daynon M.Verified
More a la carte accessory options would be preferred. But still a good experience and fast shipping.
Purchased item
TORCH Backpack
"Awesome backpack definitely worth the money a..."
Olumuyiwa O.Verified
Good customer service.
Purchased item
UNIT 1 Remote
"Just nice and innovative"
Howard Z.Verified
I bought the helmet using the Shop app and I find this works great as you get notifications and tracking.
Purchased item
AURA Mips
"High quality and easy to set up.
You can adju..."
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