Lorne K.Verified
Amazing service and even better product.
Purchased item
THE MILAN
"Purchase experience online was very easy. Delivery was on time. Customer se..."
Lucent Los Angeles store reviewsSee product reviews
Rich C.Verified
The order was easy and my boots arrived a few days sooner than expected! Win!!
Purchased item
THE SAHARA
"The boots were a perfect fit. The quality was superb. Looking to purchase m..."
Tracy B.Verified
Great shopping experience
Purchased item
THE AMERICANA
"I returned the boots due to I have big calves and was unable to wear the bo..."
Anthony D.Verified
Great
Purchased item
THE MERLOT
"Great"
Randall B.Verified
Order was easy to complete with quick shipping.
Purchased item
THE BLUE LUX
"The shirt fits well, and looks and feels great!"
Shawn C.Verified
Easy ordering
Purchased item
THE ROME CLASSIC
"Amazing well made most comfortable boots she ever had."
Jodi S.Verified
Excellent service, quick delivery and exceptional product!
Purchased item
THE VIENNA
"Love it so much I bought a second pair. Impressed with the beautiful qualit..."
Lou B.Verified
Having issues trying to process a return. Poor customer service
Purchased item
THE FRONTIER
"Very tight fit."
Stevie W.Verified
Looking forward to shopping more
Purchased item
THE IVORY COMFORT
"Love the material"
Anthony D.Verified
Had to wait a month for the shoes to ship but worth the wait.
Purchased item
THE FRONTIER
"Great shoes, worth the wait!"
Hb O.Verified
Very bad cutting and no customer service
Purchased item
THE FRONTIER
"Very bad cutting. I have many Italian shoes but these designed so badly, th..."
James D.Verified
Easy and fast shipping.
Purchased item
THE LUCIEN
"I was blown away by the quality of these croc skin Chelsey boots. Don’t be..."
David F.Verified
Excellent, they fit me perfectly, they are super cute, I recommend them.
Purchased item
THE NOIR
"Excellent, they fit me perfectly, they are super cute, I recommend them."
Sharon W.Verified
Beautifully crafted women’s boots. Perfect fit.
Purchased item
THE TUSCANY
"Beautiful boots. Well crafted. Can’t wait to wear them."
Erick F.Verified
Great, money well spend, happy with products.
Purchased item
THE SCALLOP TEE (WHITE)
"Soft and very good quality clothing."
Bill M.Verified
Adi in customer service made this purchase an absolutely amazing pleasant experience. Will be back for sure!
Purchased item
THE LUCIEN
"Beautifully made and great looking boots! They felt like they were made for..."
Cesar R.Verified
You have terrible customer service
Purchased item
THE MIDNIGHT ELEGANCE
"You have terrible customer service"
Iulia B.Verified
I needed to exchange my boots for a larger size, and the customer service team handled it exceptionally well. They were prompt, helpful, and made the entire process smooth and hassle-free. Truly excellent support!
Purchased item
THE VENICE
"Amazing!"
Saul P.Verified
My original purchase was the mona lisa boots however i was contacted and was told that they were out of stock even though the website didn't mention that. I had to swap since the wait was too inconvenient for me. The Lucent representative was very effecient and helpful to me during this waiting/swap process. However i when it comes to the online shop i feel Lucent needs to improve as i really wanted the mona lisa boots. It should have a OUT OF STOCK status when its not available.
Purchased item
THE NOIR
"The boots look very nice and elegant, however some of the suede in the bott..."
Wilson C.Verified
Confiable y muy buena
Purchased item
THE MALIBU
"Fue buena y efectiva. Me gustó mucho su producto"
Perla E.Verified
Wonderful.
Purchased item
THE NOIR
"I absolutely love these black suede boots. I am a Dean Martin Tribute artis..."
James R.Verified
5 star experience
Purchased item
THE FRONTIER
"Excellent quality shoe highly recommended"
Felino Jun Q.Verified
🤙🏼
Purchased item
THE NOIR
"🤩🤙🏼"
Wenzor D.Verified
3 stars only because there’s no place to check sizes. Everything else was good though!
Purchased item
THE WINE FLORAL
"Very high quality, exactly what I was looking for."
Barcaro H.Verified
Easy process
Purchased item
THE CHARLOTTE
"Beautiful shoes some of the best made shoes I've ever bought."
Taylor D.Verified
Great!
Purchased item
THE PAISLEY FITTED
"Great!"
Nigel E.Verified
It was ok just wasn't my size and couldn't find size chart
Purchased item
THE ZERMATT
"Since it was no size chart, I couldn't fit a L. I need a XL"
Sean S.Verified
When boots will arrive?
Purchased item
THE MADRID
"Its been from July 7th saying label created but I haven't received the boot..."
Rafiat K.Verified
Nice
Purchased item
THE NOIR
"Nice quality. It looks more nicer than the picture.i will definitely buy an..."
Jeffrey R.Verified
Customer service responded quickly.
Purchased item
THE NOIR ZIPPER
"Nice fit for an athletic build, lightweight."
Tye S.Verified
Dope
Purchased item
THE NOIR PANTS
"Dope!"
Eric H.Verified
Delivery was quick.
Purchased item
THE RISTRETTO
"The shoes are wonderful. They fit well and the quality is fantastic."
David C.Verified
I want to be informed once a wider calf design is made in the style of this one.
Purchased item
THE FLORENCE
"There was damage on it, but I received good customer service."
Kevin P.Verified
Took me 4 months to get my boots
Purchased item
THE MARILYN TRIBUTE (BLACK)
"They feel great and look great"
Erick A.Verified
customer service was good, but they tell you an item will come in on lets say Mid May and then keep updating you with delays
Purchased item
THE RIDER
"Leather feels too cheap for the rider boot and seems too fit small. For the..."
Matthew M.Verified
👍
Purchased item
THE WESTERN HARNESS
"👍"
Kim B.Verified
I had a very good encounter with customer service. They took care of me right away and issued a refund quickly as well as re-ordering a new boot.
Purchased item
THE VENICE
"The boot did not zip all the way up so I had to get a full size bigger in t..."
Laura D.Verified
Fast delivery, fast answer in the support area
Purchased item
THE AMERICANA
"Amazing quality and right size"
Michael S.Verified
A nice pair indeed!
Purchased item
THE WINE COMFORT
"A nice pair!"
Alex Z.Verified
I had an awesome experience with Lucent Los Angeles! I originally ordered a pair of size 12 boots, but unfortunately they were too small. I reached out to their support team, and they were incredibly kind and helpful—they let me exchange them for a size 14 with no hassle at all. The new pair fits perfectly and I absolutely love them. Great quality, great style, and even better customer service. Highly recommend!
Purchased item
THE VANGUARD
"I had an awesome experience with Lucent Los Angeles! I originally ordered a..."
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