Lucent Los Angeles Store review | Loox

Lucent Los Angeles store reviewsSee product reviews

Visit store
Arturo D.Verified
Shipping was in a timely manner and the product I ordered fit.
THE NOIR
Purchased item
THE NOIR
"Boots look really nice. Very classy!"
Christine C.Verified
They misrepresented their terms on the website. Beware that they don’t accept returns for refund. They only do return for exchanges.
THE FLORENCE
Purchased item
THE FLORENCE
"This is very uncomfortable. And beware that they don’t accept returns for r..."
Martin T.Verified
Cool
THE MALIBU
Purchased item
THE MALIBU
"Cool"
Tanya B.Verified
Somewhat disappointing even thought the product is a nice quality.
THE IVORY
Purchased item
THE IVORY
"Disappointed that in my effort to request RETURN LABEL because the fit was..."
Jose M.Verified
Very fast delivery thank you
THE MARILYN TRIBUTE (BLACK)
Purchased item
THE MARILYN TRIBUTE (BLACK)
"Beautiful boots good quality love them"
Erick P.Verified
Excellent 10/10
THE GREYSTONE
Purchased item
THE GREYSTONE
"I love the boots they are really exceptional 10/10 🔥💪🏼"
Jim J.Verified
Awsome!
THE BLUE PANTS
Purchased item
THE BLUE PANTS
"Quality Material! Nice look!"
Khajalnisa S.Verified
Amazing! Easy!
THE CLASSIC MIDNIGHT
Purchased item
THE CLASSIC MIDNIGHT
"They are so beautiful- my man loved them so much!!"
Nicholas B.Verified
Easy, quick and great overall experience
THE STERLING
Purchased item
THE STERLING
"Bought a pair too small and the return process was super easy and quick. Bo..."
Jeffrey O.Verified
Jonathan and Shawn were very professional and conscientious every step of process. Many Thanks! Jeff
THE MARBLE
Purchased item
THE MARBLE
"Jonathan and Shawn have been very professional, helpful and conscientious t..."
Antonio B.Verified
D
THE MALIBU
Purchased item
THE MALIBU
"Great fit and great material."
Daniel H.Verified
Cheap as hell in the wrong size
THE MARILYN TRIBUTE (BLACK)
Purchased item
THE MARILYN TRIBUTE (BLACK)
"Cheap as hell in the wrong size"
Fred W.Verified
Customer support doesn’t respond
THE MALIBU
Purchased item
THE MALIBU
"Did not receive. Called and emailed customer support multiple times. Filed..."
John Y.Verified
They don’t do returns😩
THE RISTRETTO
Purchased item
THE RISTRETTO
"Cheap not comfortable and runs short"
Stephanie G.Verified
Fast shipping. Website was very user friendly.
THE TUSCANY
Purchased item
THE TUSCANY
"Extremely pleased with my purchase. Stunning boot, perfect fit and very com..."
Josh L.Verified
Great!
THE RODEO
Purchased item
THE RODEO
"I really enjoyed these boots!"
Jordan V.Verified
Great team that responds quickly.
THE MARILYN TRIBUTE (BLACK)
Purchased item
THE MARILYN TRIBUTE (BLACK)
"Incredible boots that feel as good as they look. 10/10."
Willard C.Verified
Fast and easy
THE MALIBU
Purchased item
THE MALIBU
"Best Chelsea boot I have ever owned"
Antonio M R.Verified
Shopping experience was smooth, everything was pretty straight forward. Shipping was pretty fast overall great experience.
THE CLASSIC MIDNIGHT
Purchased item
THE CLASSIC MIDNIGHT
"Boots where better than what I expected. From the fit to the materials ever..."
Kenneth C.Verified
Easy transaction, fast shipping.
THE FLORENCE
Purchased item
THE FLORENCE
"Fiancee loved the boots! Perfect fit."
Jamie C.Verified
very fast shipping easy to use website great quality product
THE MARILYN TRIBUTE (GREY)
Purchased item
THE MARILYN TRIBUTE (GREY)
"Great quality"
Freddy S.Verified
Very responsive and great attention to detail.
THE IVORY ELEGANCE
Purchased item
THE IVORY ELEGANCE
"Shoes were a great. Had to get them in a different size, but over all they..."
Tony M.Verified
Love all the styles. Wish l could afford every single boot
THE CALABASAS
Purchased item
THE CALABASAS
"absolutely beautiful and worth every penny"
Filip K.Verified
Shopping was quick and easy. Shoe size came in small and not true tl size. Size one up in case you buy.
THE RISTRETTO
Purchased item
THE RISTRETTO
"Size 12, heel is too tight didnt fit. Ended up giving it away to roomate. P..."
Gary F.Verified
Easy to complete purchase.
THE RODEO
Purchased item
THE RODEO
"True to size. Well made."
Jerald W.Verified
Fast shipping
THE IVORY PANTS
Purchased item
THE IVORY PANTS
"Ice pants good fit"
Brandon T.Verified
I wish it was cheaper but material and everything I get it!! 🤩🤩
THE PAISLEY COMFORT
Purchased item
THE PAISLEY COMFORT
"Love it !!!"
Justin D.Verified
Quality is completely suspect.
THE MARILYN TRIBUTE (BLACK)
Purchased item
THE MARILYN TRIBUTE (BLACK)
"The bottom IMMEDIATELY scratched entirely off. The image is unrecognizable...."
Brian P.Verified
The service was top of the tree!!! I will be ordering again !!
THE DUNE
Purchased item
THE DUNE
"It’s a beautiful well constructed boot!!! Shawn is a real first class .. He..."
Christopher S.Verified
Dishonest
THE RISTRETTO
Purchased item
THE RISTRETTO
"Your site says returnable, very clearly. For a full refund. But you refus..."
Kevin J.Verified
I saw the shoes I wanted to buy but waited until the next day, but the next day the price went up like $30. I realized they must have been on sale but I didn't understand that when I first saw the price. Maybe 15-20 minutes before customer service closed, I sent a message asking if it would be on sale again and it said there would be a 5 minute wait but no one ever got to me. I returned to these boots weeks later and noticed someone replied to me the day after I sent my message and helped me get the same discount so I made sure to buy them then and there.
THE RISTRETTO
Purchased item
THE RISTRETTO
"They look incredible and the price was great as well, especially since I go..."
Mani Ç.Verified
See my previous review
THE DUNE
Purchased item
THE DUNE
"The shipping was very slow, exchange to a larger size took forever. While t..."
Cynthia S.Verified
Excellent professional service.
THE RODEO
Purchased item
THE RODEO
"Beautiful well made boot!"
Andrew M.Verified
Excellent customer support!
THE MARILYN TRIBUTE (GREY)
Purchased item
THE MARILYN TRIBUTE (GREY)
"It’s a lil bit bigger than I thought it would be but it looks and feels goo..."
Silvestre G.Verified
Still have not received order 🤦🏽‍♂️🤦🏽‍♂️
THE PAISLEY FITTED
Purchased item
THE PAISLEY FITTED
"Still haven’t received the order! It’s been almost a month 🤦🏽‍♂️🤦🏽‍♂️"
Rony F.Verified
Amazing!
THE SAHARA
Purchased item
THE SAHARA
"Nothing but compliments! Super comfortable!"
Kermit C.Verified
Shipping time is long
THE FLORAL
Purchased item
THE FLORAL
"Love the shirt! Ordered the shorts to match at the same time, but taking a..."
Anthony S.Verified
Easy and customer service was amazing at every level of my purchase.
THE MARILYN LONDON
Purchased item
THE MARILYN LONDON
"Comfortable, stylish, and excellent quality. I love them, they will be perf..."
Charles C.Verified
Perfect
THE MAVERICK
Purchased item
THE MAVERICK
"Everything was perfect, from the moment I ordered. Received a quality boot!"
Cristi F.Verified
My order was delivered fast, and the packaging was top-notch!
THE FLORENCE
Purchased item
THE FLORENCE
"This boot is Everything! The leather, the cut, the heel, just fantastic!"
Lucent Los Angeles store reviewsVisit store