DeFlorance store reviewsSee product reviews

Easy ordering. Fast shipping!

Fast easy

Refund would be a $30 charge!

Shopping was fine but delivery was slow. I also decided not to return them because the return process was not worth it and the time it takes for a return was concerning. Wish I had just ordered shoes from Amazon

Easy to order and delivery is sooner than you anticipate. Great company to deal with!

The order went smoothly. And then downhill from there!

I only got the insoles because they were zero dollars as a promo and then somehow I still got charged 19.90 for them, 10 day shipping time is less than a view as well. I don’t think I’ll ever buy this brand again.

Returns feel impossible, and there is no straight forward way to do this that is supported by the company. From what I can tell, I have to ship the product at my own expense to China, and hope that it's received and acknowledged, which means I'm paying for tarrifs on a product that I am dissatisfied with.

Your return process causes unreasonable burden on the customer as shipping to China requires an EEI filling.

It was good.

Ease of ordering

Sent me 2 pair when I only ordered 1!

I was very excited to get the shoes as they look on the ads like shoes I would wear. Upon receiving them, I put them on and the cushioning is not uniform within the sole. Please send me instructions as to how to return.

Very good

Website was easy to navigate and my order came fairly quickly

Easy process

Good price, ordering and delivery

Purchasing is easy. Returns are not.

Easy ordering and quick delivery