Pamela K.Verified
Never received order!
Purchased item
Shipping Protection
"I’ve never received my order!"
LUUX BAGS store reviewsSee product reviews
Donna L.Verified
It's not as big and luxurious as the videos show. Doesn't hold as much as advertised. I couldn't even pack enough for 3 days in it. I would not recommend paying that kind of money for the bag.
Purchased item
The Secret Bag
"Says on invoice a $59 value! I would NOT pay..."
Terry S.Verified
Horrible experience waited OVER 30 days for delivery
Purchased item
Shipping Protection
"I had a trip planned leaving 1/23.
I ordered..."
Cynthia P.Verified
No
Purchased item
Luux Bags Original: Classic Edition
"Heavier than expected"
Lynn D.Verified
Love the way it looks. Think I’ll like it.
Purchased item
Shipping Protection
"Not used it yet"
Jennifer H.Verified
Never again, and I will never refer anyone to you!
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"Not received."
Schalene R.Verified
I have not received it yet.
Purchased item
Luux Bags Original: Classic Edition
"I have not received it yet."
Rajkumar N.Verified
Please send me the secret hidden package
Purchased item
Shipping Protection
"I did not receive the secret hidden package a..."
Debbie C.Verified
Very disappointed, would not purchase again
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I was disappointed on how thin and extremely..."
Roxane J.Verified
I did see the same product after my purchase a lower costs.
Purchased item
Luux Bags Original: Classic Edition
"Was very prompt with shipping. I'm using it..."
Cindy C.Verified
Haven’t gotten order yet.
Purchased item
Shipping Protection
"Haven’t gotten order yet."
Kim C.Verified
No……just really disappointed. I hope the bags; especially the zippers and snaps, hold together for the ten weeks we are traveling right now
Purchased item
Luux Bags Original: Classic Edition
"I was very disappointed with the quality of t..."
Kathie S.Verified
No
Purchased item
Shipping Protection
"The bag is fine. Was expecting a little bette..."
Stacia S.Verified
Service was good, but it took a long time to receive the bags. The zipper broke the first time using the bag, so I cannot use it again.
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I used the bag once, and the zipper broke. I..."
Cynthia J.Verified
The bags are very cheap looking and I would like to send them back.
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"The bags are very cheap looking and I would l..."
Gwen D.Verified
I love it.
Purchased item
Luux Bags Original: Classic Edition
"It was all I thought it would be and more."
Patricia P.Verified
I purchased two of them. One of the snaps came off one of them the first time my daughter used it. Other than that these bags are really nice. Takes a little getting used to how to pack them, but overall I'm very happy with how much they can hold.
I did think I was going to get wheels with them though and those didn't come. I must have not ordered correctly.
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"Did not receive this item."
Wanda L.Verified
It was quick and easy. Very affordable.
Purchased item
Shipping Protection
"Quick and easy. Great bags."
Katherine K.Verified
So easy! I was afraid I was not going to be able to receive my bag in time. It has come and I have 3 more weeks to go! Very excited
Purchased item
Luux Bags Original: Classic Edition
"I am so excited about this bag. My trip is in..."
Nancy K B.Verified
Experience was awful. Waiting was almost a month. The delivery company was negligent so purchase insurance. Never received my bags and will not try to repurchase.
Purchased item
Luux 2-Year No-Risk Warranty
"Have the delivery people deliver on porches n..."
Connie B.Verified
I would recommend this bag to my friends and family.
Purchased item
Luux Bags Original: Classic Edition
"love the bag, beautiful craftsmanship, the on..."
Virginia C.Verified
No I won’t buy it again
Purchased item
Luux Bags Original: Classic Edition
"The zippers will not stay zipped should have..."
Raquai W.Verified
I NEVER received the purchase. I had to open a case with PayPal to.get my money back. I'll never order from here again
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"I NEVER received the purchase. I had to open..."
Darlene W.Verified
Na
Purchased item
Luux Bags Original: Classic Edition
"It made packing easy"
Barbara D.Verified
The communication was lacking and the shipment process was extended in regards to length of time.
Purchased item
Luux Bags Original: Glide Edition
"The duffle bag is made cheaply of vinyl and w..."
Jeanette S.Verified
Came on time.
Purchased item
Luux Bags Original: Classic Edition
"I love the bag. I have not used it yet but I..."
Jennifer R.Verified
Ordering was simple and I received my bag on time !
Purchased item
Shipping Protection
"Absolutely love this bag!"
Milley S.Verified
Delivery was terrible
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"Cheaply made"
Laurie B.Verified
Ordering was fine but receiving it been another thing.
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I have received two bags of the buy one bag g..."
Janine L.Verified
I want a refund!
Purchased item
Luux Bags Original: Classic Edition
"You charge $129 for this bag. It’s on Amazon..."
Kathryn R.Verified
No
Purchased item
Luux Bags Original: Classic Edition
"I love the color getting ready to pack it goi..."
Michelle B.Verified
Very easy to order online
Purchased item
Luux Bags Original: Classic Edition
"Just got my bag in the mail the color is beau..."
Patricia S.Verified
I understand that Amazon is now showing some of your bags. LUUX needs to get out of the shipping business and sell their products only through Amazon. I wish I had never purchased anything through LUUX.
Purchased item
Shipping Protection
"Explain to the customer on all electronic adv..."
David S.Verified
nice quality
Purchased item
Luux Smart Luggage Scale
"accuate portable"
Bonita R.Verified
Customer Service is good, when I text them about an issue they do get back to you
Purchased item
Luux Bags Original: Glide Edition
"I was so impressed with the bag it was a perf..."
Debbie S.Verified
Thought it would be nicer.
Purchased item
Shipping Protection
"Plastic was cut that covered the bag."
Leona G.Verified
I would like my money back
Purchased item
Shipping Protection
"You can't pack as much in them as advertised...."
Natasha P.Verified
After many weeks of waiting I never received my order but my money has been kept by the company.
Purchased item
Luux Bags Original: Classic Edition
"I never received my order, it never arrived."
Cheron T.Verified
I am pretty discouraged that I thought I would be getting a nice quality product for paying what I did even though one was discounted. And they took quite some time to get here which violates returning.
Purchased item
Luux Bags Original: Classic Edition
"The material is very thin and the quality is..."
Beverly M.Verified
Return amount paid. Have never returned amount paid and I never received any product.
Purchased item
Luux Bags Original: Classic Edition
"Return amount paid I didn't receive any items..."
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