Pamela W.Verified
As I was making payment the amount changed from $300 to $500 dollars and I couldn’t stop it!
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"Be careful when making purchase. I thought my..."
LUUX BAGS store reviewsSee product reviews
Tomeka S.Verified
Haven’t tried it
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I haven’t tried it yet but I know it’s will b..."
Catherine M.Verified
It will be useful
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"The back was a nice gift to have"
Angela S.Verified
Didn’t like design and doesn’t hold very much
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"It really doesn’t hold much"
Johnny L.Verified
Purchase for my wife and daughters
Purchased item
The Secret Bag
"Great Customer Service"
Patricia T.Verified
Your customer service is non existent.
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I ordered not 1 her 3 free. Just received 1...."
Valarie B.Verified
As a company not very helpful
Purchased item
Luux Bags Original: Classic Edition
"It arrived late and the zipper of of poor qua..."
Natalie B.Verified
I wish I could give it a zero it’s a scam don’t shop here like ever
Purchased item
Luux Bags Original: Classic Edition
"I never got my fucking bag they just take you..."
Roseann T.Verified
okay
Purchased item
Shipping Protection
"Love the product but shipping was longer than..."
Christi C.Verified
Terrible customer service
Purchased item
The Secret Bag
"I want to return it I received a duplicate or..."
Shirra M.Verified
Love the bag shipping took forever
Purchased item
Shipping Protection
"Love the bag shipping took forever"
Felicia F.Verified
Haven’t been able to resolve the issue of getting the right bag. Very disappointed and at this stage just want my money back.
Purchased item
Shipping Protection
"My experience wasn’t great l did not receive..."
Lysander T.Verified
I WANT A REFUND AND DUE TO I HAVE NOT RECEIVED MY PURCHASE.
Purchased item
Luux Bags Original: Classic Edition
"I made a purchased on 5/1/26 and it is now 6/..."
Janice W.Verified
The bag was bulky and did not zip up correctly
Purchased item
Shipping Protection
"I emailed customer support to let them know I..."
Wanda M.Verified
No great since the zipper broke and I couldn’t use the bag. So you repair zippers?
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"The first time to use bag and the zipper brok..."
Dannette C.Verified
Easy
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"Will be using in a week"
Twyla W.Verified
It was a scam off of the brand Luxe. I never received my order. I placed my order on May 2, 2026 and it never came. The site is a scam.
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"I never received my order."
Natassia B.Verified
It was easy and convenient help me to organize everything.
Purchased item
The Secret Bag
"I love the bag it's amazing. I wasn't good at..."
Janine B.Verified
trash
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"it was a total lie and a rip off it is trash!..."
Brenda L.Verified
Cheap product that looks super cheap. I would never take this bag on a flight or a cruise.
Purchased item
Luux Bags Original: Classic Edition
"I bought the tan and black version and it loo..."
Arlene L.Verified
I been going around and around with the CSR Rachel for a week trying to return these items for a refund and order those with the rollers. You need to work on better customer
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I like the product overall; however, I believ..."
Donna M.Verified
Shopping was ok my problem is the zipper, it gets stuck,
Purchased item
The Secret Bag
"Its a nice bag the zipper gets stuck,"
Pink D.Verified
The delivery date kept changing and after I sent a email letting them know I would be out of town it was mysteriously delivered but I never received it
Purchased item
Shipping Protection
"I never received the package and I will NEVER..."
Richard S.Verified
Takes forever to reply. Uses gofo for shipping but gofo customer relations doesn’t even work
Purchased item
Luux Bags Original: Classic Edition
"Never received product and support is being u..."
Tanya S.Verified
Replaced a bag that was damaged on delivery.
Purchased item
The Secret Bag
"Received the new luxh bag and it's wonderful..."
Yolanda S.Verified
It was great experience shopping no complaints thanks
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"It is a better travel bag make it simple make..."
Ramona F.Verified
After several months and several emails, I've yet to receive my luggage, So the service plan was not needed and although the customer service team has been helpful, they have been slow to respond and I'm still yet waiting on my refund for both my luggage and the service plan. 😑
Purchased item
Shipping Protection
"I never received my luggage"
Mary W.Verified
Disappointed because the ad was fault to advertisement
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"The ad said buy one get three free +2 free gi..."
Heidi O.Verified
Need to return
Purchased item
Shipping Protection
"Would like to return them"
Shay D.Verified
Asked and answered
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"Doesn’t reduce wrinkling or keep fancy clothe..."
Juanita W.Verified
My clothes was rink and I had eight days worth of clothes in there
Purchased item
Shipping Protection
"I used the bag and all my clothes was wrinkle..."
Jennifer F.Verified
Poor shipping
Purchased item
Shipping Protection
"Ordered a month ago and still don’t have bag"
Donna H.Verified
Fast easy experience
Purchased item
Shipping Protection
"Wonderful bag! So many pockets to organize it..."
Candida S.Verified
The idea is a good one, but the zippers are poor quality and the design of the bag is dependent on those zippers working. It is just poor quality for the price.
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"The zippers are not strong. There are so many..."
Marilee F.Verified
Just refund my money as I still do not have the bag that I ordered in April!
Purchased item
Luux Bags Original: Classic Edition
"I never received the bag! I had to purchase..."
Kimberlee R.Verified
Never received any bag as of 5/27/2026
Purchased item
Shipping Protection
"I have never received any products as of 5/27..."
Hailey F.Verified
Never received the package or a refund. And its been about a month since I ordered... sorry I didnt have a better review
Purchased item
The Secret Bag
"Get it to the right adress... I never receive..."
Gigi S.Verified
Great
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"Love it all"
Sherry H.Verified
I was under the impression that the bag came with a way to compress the hang-up clothing so that it didn't wrinkle, but that was not the case or I didn't find a way to do that! I was VERY disappointed with that fact as it was one of the main reasons I purchased the bag. I used the bag on my last trip and it was fine, just wished it compressed the hang-up closed as advertised!!!
Purchased item
FREE GIFT: Luux Bags Cosmetic Satchel
"I was under the impression that the bag came..."
Jaime J.Verified
No one returned my message
Purchased item
Luux Bags Original: Classic Edition | Buy 1 Get 3 Free
"I tried contacting customer service no word...."
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