It took 5 emails over 3 weeks to get someone to realize my order wasn’t properly submitted; while being told things were on back order/out of stock EXCEPT the Discovery Set which I ordered. Also felt like AI was used on FB messenger when I commented as such on a post. Was really excited for this, and was not awesome for a first impression. Thank you to whomever pushed my order thru, and I will give another chance since it is such a stellar product.