Lastaforest store reviewsSee product reviews

I want a total refund

Delivery and communication needs to be advised

I will definitely be ordering from this company for all my espresso needs. highly recommend

Poor

I know before the holidays it must have been intense for them, but they did not communicate with me about the delays, I had to write to them to get info.

Poor quality item. Took 33 days to receive item. Customer service could not provide delivery timeframe

They’re very accommodating as a company and offer quality products.

Would have been good to have more communication re status of order but otherwise all good

I never received a reply to my email, no follow-up whatsoever. I'm really disappointed; it doesn't reflect the brand image at all.

Good customer service, bad delivery service

Never again

Terrible, never shop with them. My products never arrived.

Great

Start by delivering the product.

It was nice they were willing to send to greenland it can be a little difficult to find companies that do

You never sent what I ordered and refused to give a refund when I asked for one. Thanks for nothing — literally.

It’s been two months since I ordered, you have done nothing to be proactive in informing me of this delay or making this situation better. Your company seems incapable of managing your supply chain or logistics and shipping.

I don't receive my order

Never received my order!

Na

Super great service.

We did not get an answer on our mail

Broken and unusable

The reason my video does not show the product is because my order was placed on November 20th. At the time, it stated that it would arrive within 8 days, but today is January 5th and it still hasn’t arrived. I have been in contact with the company requesting a response, as the order has not been delivered. For this reason, my review is not based on the quality of the product, but rather on the fact that it has not arrived, I have not received a clear response, and I have not received my refund e

No

because of the times it takes to get our ordered product

I have sent three emails attempting to return it with no reply.

I ordered in november, still did not receive it. And no tracking info on it Where is my order

😃👍

Shipping tracking was not available

I ordered on November 10. It’s now January 1 and still haven’t received.

Horrible customer service. Took close to two months for the whole shipping. Do not believe what is written in their website. You can buy similar items locally with similar prices and much better customer service and much much much faster shipping

NA

Good products

The worst customer service, it took more than 2 months to arrive

Straight forward service and regular delivery updates

same as last one

1 month for delivery were too long

Service extremely poor - delivery was initially described as 5-8 working days during payment/checkout. It took almost 1.5 month. Communication is non-existent, you only get AI-assisted replies and tracking is only available in Chinese.. (My Chinese is not up to scratch...) Overall quality of the goods is pretty poor. Will def NOT be returning.

No