I placed this order on November 13 and still haven’t received it. The order status page shows it hasn’t shipped yet. I’ve tried to be patient, but the shipping delay seems unusual, so I’ve reached out to support by email and Instagram DMs a couple of times for an update and haven’t heard back.
What made this especially frustrating is that today I received an automated email asking me to rate my items, even though I haven’t received them or gotten any response from support.