Sital P.Verified
Bad bad
Purchased item
Gothenburg - Pull Down Spray Dual Handle Swivel Spout Kitchen Faucet
"Quality is bad"
Paragon Faucets store reviewsSee product reviews
Alec M.Verified
Horrible customer serivce and extremely misleading/potentially illegal return policy.
Purchased item
Dintel - Antique Brass Pull-Out Kitchen Faucet
"Return policy and "30 day money back guarantee" is very misleading. Your pr..."
Martin K.Verified
Horrible company.. No working phone number. Ghost address in Anaheim CA. Cheap junk ships directly from China and takes almost 1 month. Try returning something. They try anything to avoid taking returns. Read the BBB reviews. They're all bad.
Purchased item
Helsingborg - Smart Modern Waterfall Bathroom Faucet
"Lies on your website about shipping times. It took 26 days to get my direct..."
Dr Don H.Verified
Easy to navigate WEB site. Great product, reasonably priced - - A WIN-WIN!
Purchased item
Sarpsborg - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible
"Fantastic product - - very innovative - - a kitchen faucet with TWO water i..."
Jason G.Verified
Never received my faucet
Purchased item
Halle - Three-Hole Waterfall Bathroom Faucet
"I never received my faucet and it's been about three weeks or a month you g..."
Shoko H.Verified
Terrible product and experience
Purchased item
Faaborg - Pull-Out Kitchen Faucet
"missing parts, missing install guide, then the connection hose is the incor..."
Dave H.Verified
Shipped in a very timely manner. Well packaged.
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"Great design. I felt that the engineering was a little light in that the ma..."
John T.Verified
Took to long to arrive was told1-2 to be shipped. Was ordered from USA was shipped from China took so long had to order another tap. Requested to cancel order multiple times
Purchased item
Shipping Protection
"I am not happy with the service or quality of your product. It took forever..."
Alan M.Verified
buying was easy, but the product didnt met my expectations , size is small
Purchased item
Stavanger - Professional Pull-Down Kitchen Faucet With High Arc
"well the high arch is not even high faucet its very small for my sink, can..."
Tim D.Verified
Easy purchase, shipped quickly
Purchased item
Gothenburg - Pull Down Spray Dual Handle Swivel Spout Kitchen Faucet
"Just installed it a week ago, so far very impressed with the craftsmanship..."
Michael R.Verified
Ordered over two months ago and still not delivered.
Purchased item
Faaborg - Pull-Out Kitchen Faucet
"Ordered on February 14th and I have yet to receive the product. I’ve commun..."
Daniel W.Verified
Don’t say you are shipping in two days but then it’s 6 weeks
Purchased item
Trier - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible and Pull-Down Spout
"Nice faucet, but would never recommend. Took 6 weeks or more to arrive"
Cynthia R.Verified
Shipping! It arrived weeks(!) later than expected. Had to pay for plumber to return to the house to install.
Purchased item
Gothenburg - Pull Down Spray Dual Handle Swivel Spout Kitchen Faucet
"Works well and looks right in the space."
Toby W.Verified
Complete failure.
Purchased item
Gothenburg - Pull Down Spray Dual Handle Swivel Spout Kitchen Faucet
"Never received it. It is almost two months later, and they charged my cred..."
Elliott P.Verified
Shipping took longer than expected
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"Needs to be taller and wider. Does not fit a larger sink very well."
Jonathan M.Verified
no issues, as it should be.
Purchased item
Stavanger - Professional Pull-Down Kitchen Faucet With High Arc
"very nice tap"
Charmaine C.Verified
Very easy kept undated with shipping
Purchased item
Odda - Modern Waterfall Bathroom Sink Faucet Single Hole Single Lever
"They are awesome taps
Love them"
Vishal B.Verified
Received the product on time
Purchased item
Middelburg - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible
"Very good product"
Corin D.Verified
I want to support smaller businesses, and I will pay more for their products, but now I am inclined to shop with big retailers because of a more seamless return process when something goes wrong.
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"The item does not fit my counter, and I tried to return through online form..."
Alex Z.Verified
What can I say?
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"Completely different from product video, support just ask questions and van..."
Leanne B.Verified
Experience as expected from online shopping
Purchased item
Augsburg - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible
"Tap purchased for kitchen reno yet to happen."
Samah M.Verified
Customer service is hard to reach.
Purchased item
Falkenberg - Touch Kitchen Faucet with Pull-Out Sprayer
"The Faucet is very frustrating to use. The touch feature is very finicky...."
Doreen B.Verified
Took long time to deliver
Purchased item
Trier - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible and Pull-Down Spout
"Tap was slightly damaged. Otherwhise fine"
Joseph K.Verified
THe shopping was very smooth and customer service was good in answering any questions.
Purchased item
5-Year Warranty
"The faucets are working very well. Good product."
Donna N.Verified
ordering was easy. Paypal and we were done. UPS billed us for customs clearance.
Purchased item
Falkenberg - Touch Kitchen Faucet with Pull-Out Sprayer
"The faucet works as described, however I find that the "touch" feature is s..."
Ralph M.Verified
Packaging could be better but faucet arrived undamaged.
Purchased item
Gothenburg - Pull Down Spray Dual Handle Swivel Spout Kitchen Faucet
"Just got it installed and it works great!"
Trina H.Verified
Trying to find my purchase email. I ordered a temperature read faucet.
Purchased item
Helsingborg - Smart Modern Waterfall Bathroom Faucet
"I did not order the waterfall faucet head.
I hope to figure out what went..."
Saurabh B.Verified
timely and intact delivery.
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"It served the purpose. I need to install Reverse osmosis filter. and did no..."
Shawn M.Verified
Product is not as advertised
Purchased item
Stavanger - Professional Pull-Down Kitchen Faucet With High Arc
"Purchased a black Stavenger kitchen faucet arrived with kinked hose, contac..."
Louise J.Verified
Customer service is terrible. Company does not stand behind their products.
Purchased item
Kitchen Sink Soap Dispenser Pump, Deck Mounted
"This is very poorly made and looks very cheap. I would not recommend."
Sandra M.Verified
The ordering was good. Didn't take very long to arrive. I'd note that the shipment doesn't say it's coming from Paragon, the company, but another source, in case you're concerned about that when you get notice of shipment progress and for billing purposes.
Purchased item
Kitchen Sink Soap Dispenser Pump, Deck Mounted
"It's a good choice for the kitchen area. Looks great. The plumber had no..."
Karen P.Verified
Regular updates on the parcel were very much appreciated
Purchased item
Odda - Modern Waterfall Bathroom Sink Faucet Single Hole Single Lever
"We won’t be installing for a few months as it’s a new build"
Philip K.Verified
Went online and purchased with no issue, but am not satisfied with their claim to be 100% satisfied. Left a more detailed review on the faucet.
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"Sadly, I was quite disappointed in their claim for 100% satisfaction. After..."
Rachel M.Verified
Return policy only 30 days and strict.
Purchased item
5-Year Warranty
"We purchased the product only to find out the sink is smaller than most ins..."
Thomas T.Verified
Easy transaction. Fast delivery.
Purchased item
Deckmount Plate for Kitchen Faucet
"Perfect match."
Deni C.Verified
Bad
Purchased item
Kitchen Wall Dish Rack
"Disreputable vendor. The one i got looks nothing like advertised"
Ali C.Verified
Really happy with my purchase.
Purchased item
Middelburg - Three-Way Kitchen Faucet with Filter Tap Reverse Osmosis Compatible
"Love this tap. Looks great in my new laundry."
Darren W.Verified
Average, 3 weeks to arrive despite 10 business day delivery stated
Purchased item
Stavanger - Professional Pull-Down Kitchen Faucet With High Arc
"The tap itself is not stable and wobbles. There is no way to tension the ta..."
Anthony C.Verified
I wish it was made in Canada, but every thing was good
Purchased item
Karlstad - Three-Way Kitchen Faucet with Filter Tap & Pull-Out Spout for Kitchen Sink
"Simple installation. I like the functionality and the basic look"
Robert R.Verified
Great experience!
Purchased item
Kitchen Sink Soap Dispenser Pump, Deck Mounted
"Love our new faucet!"
Paragon Faucets store reviewsVisit store