Susan C.Verified
Easy.
Purchased item
Signature Cord Drawstring
"Thank you."
Wanakome store reviewsSee product reviews
Jodie H.Verified
The shipping took longer than I expected but they did keep me informed.
Purchased item
Artemis Ivory Hoodie
"I love this hoodie so much. I have another one in a different color and de..."
Cindy R.Verified
I’ve purchased about 8 hoodies from this company over time and have always really liked them — the quality is good and they’ve been some of my favorites.
Recently I ordered a sweatshirt instead of a hoodie and unfortunately the fit just wasn’t right for me. The bigger issue is that customers have to cover the return shipping cost. Since I’m out west and the company is in Montreal, it was costly to return it.
Considering the sweatshirts are already quite pricey, paying over $30 to return something that doesn’t fit just doesn’t seem worth it. ( they only allow returns via Canada post) I still like their hoodies, but I do wish the return process was a bit more customer-friendly. Because of this experience, I’ll definitely think twice before purchasing from them again.
Purchased item
Hestia Black Full-Zip Sweatshirt
"I absolutely love these sweatshirts — I own six in different colours! They’..."
Maria O.Verified
Very good service
Purchased item
Athena Black Full-Zip Hoodie
"Excellent product"
Mandi T.Verified
I just love the sweaters and have a collection in the double digits all different colors and styles. Washes well and keeps its great form.
Purchased item
Eroda Hoodie in Juice
"The fabric is so soft and the color just pops. I love the patches on it and..."
Carl B.Verified
Très bon service, livraison rapide!!
Purchased item
Cassity Water Hoodie
"Très jolie et excellente qualité!!"
Anne-marie L.Verified
Il y a un bon service. Par contre, je suis déçue de devoir payer les frais d’envoi pour le retour de mon chandail.
Purchased item
Dee-dee Lux Teal Mix Hoodie
"Le chandail est beaucoup trop grand. Sa taille ne correspond pas à celle de..."
Kathryn A.Verified
Easy to order on line and fast delivery
Purchased item
Artemis Dark Heather Grey Hoodie
"Ordered it for a friend as a birthday gift and she loved it."
Andrea J.Verified
Annoying survey
Purchased item
Lensa Navy Mix Hoodie
"Good"
Ottlie G.Verified
Came quick easy process
Purchased item
Reese Hoodie in Chop/Chip
"Very nice sweat !"
Kelly W.Verified
hope have free return!!
Purchased item
Artemis Black Hoodie
"good as always"
Yana S.Verified
Lovely style ⭐️⭐️⭐️⭐️⭐️
Purchased item
Zeus Indigo Fade Full-Zip Hoodie
"Absolutely amazing! Great quality and an amazing service!"
Hana K.Verified
Keep up the great work.
Purchased item
Hera Printed Wide Stripe Oatmeal Full-Zip Hoodie
"This product is high quality, comfortable and looks great! Thank you!"
Charles E.Verified
My favorite 2 hoodies that I own.
Purchased item
Signature Cord Drawstring
"Came quick and as ordered."
Raelene D.Verified
Overall sizing is not accurate. I've purchased several items over the years and the sizing depends on the item - sweaters were tighter than sweater dress etc. Makes it hard to purchase confidently. My last purchase also arrived damaged from sun exposure.
Update: Although I have been disappointed with some of the products (and very happy with others), the company themselves is very good. I was pleasantly surprised that they followed up with me in a timely manner about a recent purchase with sun damage. The customer service was excellent and left me feeling heard and satisfied with the outcome.
Purchased item
Blair Navy Sweater
"I waited so long to purchase this sweater and kept going back and forth. So..."
Colleen S.Verified
Good service, delivered in a timely manner.
Purchased item
Arya Printed Hoodie Indigo
"Fit is a little tighter than my usual size with other W hoodies. Still soft..."
Alexis A.Verified
Glad to support a Canadian company!
Purchased item
Margot SPD Hoodie Grey
"It’s thick and warm. The only thing I’m not crazy about is how it feels zip..."
Victoria D.Verified
No
Purchased item
Nova Ivory Supersoft Full-Zip Sherpa
"Its soft and warm, runs a big large. I ordered a small and can wear a hoodi..."
Iliah P.Verified
Easy, quick shipping!
Purchased item
Cascade Limoges Hoodie
"Extremely soft and comfortable!"
Irma L.Verified
I sent an email to start the return process but I still did not get a reply.
Purchased item
Indie Contrast Panel Hoodie Teal Mix
"This hoodie is not as long as it looks on the website pictures. It actually..."
Etesonne Machabée N.Verified
Fast delivery
Purchased item
Nara Mulberry Sweatshirt
"très confortable, je l'adore ! Livraison rapide"
Holly J.Verified
These are totally worth it and you pay for what you get. Quality is top-notch.
Purchased item
Artemis Mahogany Hoodie
"The fit on these are amazing! Very complementary and I love the length of t..."
Connie T.Verified
Prompt shipments
Purchased item
Selene Old Rose Mix Hoodie
"Nice and comfortable. Love the hood. Would be even better if the hoodie had..."
Leah L.Verified
A little slower on shipment than expected
Purchased item
Lensa Navy Mix Hoodie
"Love it"
Tiffany B.Verified
N/A
Purchased item
Athena Rustic Red Full-Zip Hoodie
"Great cozy sweatshirt. Runs a little small so ordered one size up from my..."
Ashley S.Verified
.
Purchased item
Artemis Flame Red Hoodie
"I kept seeing to size up but my normal size is a xxl! Tried it anyway and t..."
Laura G.Verified
Shipping was a several weeks late from projected delivery date. Customer service was not helpful in responding to delays
Purchased item
Cascade Aqua Hoodie
"Tight fit in arms and body for a medium"
Elizabeth M.Verified
One of the items I ordered ended up getting refunded because there wasn’t any more stock which was disappointing. But the communication about the refund was good and the other items arrived in the timely manner as expected.
Purchased item
Hestia Rosso Full-Zip Sweatshirt
"Fits well, neck is weird if you won’t have the zipper all the way up so wou..."
Felicia N.Verified
Customer service is great. Shopping experience is great. They don’t have my size in a lot of the coats I wanted but there was still such a good variety to choose from.
Purchased item
Athena Rustic Red Full-Zip Hoodie
"The color is so beautiful! The button on the inside doesn’t really hold the..."
Janet H.Verified
.
Purchased item
Roxy Sand Mix Half-Zip Hoodie
"Such good quality sweats. Nice weight, good construction, easy ordering, go..."
Ryan W.Verified
I would not recommend shipping with usps as it took 4 weeks for me to get my sweatshirts. Probably still would not have them if I didn't go to post office.
Purchased item
Billie2 Lilac Hoodie
"Don't care for the fitment. Love the color though"
Meghan M.Verified
Shipping was a bit slow. Specifically time from order to time of shipping. It was over a week. Took 3 weeks to get the order.
Purchased item
Athena Rustic Red Full-Zip Hoodie
"Shipping took a bit longer than expected, but I love these things. So diffe..."
Jessica H.Verified
Fast shipping
Purchased item
Artemis NEP Ivory Hoodie
"Too loose but nice colour"
Alejandra L.Verified
Need more efficient return and exchange policies
Purchased item
Fairfax Dark Duck Hoodie
"Runs small and e exchange process is not easy. I had to mail it back on my..."
Brian R.Verified
My Overall experience with Wanakome was great!
Purchased item
Zeus Dolphin Full-Zip Hoodie
"The Hoodie is so comfortable I can easily fall asleep wearing it!"
Sharon R.Verified
No
Purchased item
Caprona Light Heather Grey Jogger
"Love this sweats. Great fit and great quality, nice and thick and warm."
Anne M.Verified
Fast delivery!
Purchased item
Margot SPD Hoodie Navy
"Great fit and exceptional quality. I placed another order for 2 more items..."
Anna G.Verified
5 star experience!
Purchased item
Hera Oatmeal Full-Zip Hoodie
"Love my hoodie!!!"
Amber B.Verified
Fast shipping, Awesome product
Purchased item
Lucia Printed Hoodie Choco Mix
"Great hoodie. My wife loved it."
Jasmin Q.Verified
Shipping was supposed to be 5-7 days but took over 3 weeks.
Purchased item
Selene Lake Mix Hoodie
"Sleeves are WAY too long and the hoodie overall is much bigger than a mediu..."
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