I've purchased one package to try out the product. Suddenly, my credit card was charged $85.73, and when I contacted customer support, I was told a subscription was created on my behalf, even though I DIDN'T SUBSCRIBE. I made sure I didn't click on any subscription hyperlink or options. Two weeks going back and forth with the website via chat, exchanged emails, and I was promised a refund since the second order they created without my consent wasn't even fulfilled, so they had plenty of time to