Carine B.Verified
Very good communication and experience.
Purchased item
Tsavo 3 W Purple
"These shoes are incredibly comfy—I feel like I could walk forever in them!..."
SAOLA USA © 2024 store reviewsSee product reviews
Daniel M.Verified
Great experience!
Purchased item
S Cannon Knit M 2.0 Wool Dark Denim Size 10
"Awesome shoes!"
Smita K.Verified
Great and efficient customer service for exchanges. Very satisfied. Thank you!
Purchased item
Bergen Waterproof M Caramel
"Great shoes! Comfortable and warm. Size up if in between sizes. Seamless cu..."
Kerwin Jr. H.Verified
Great shopping experience. The size was what was expected and desired.
Purchased item
Bergen Waterproof M Caramel
"The shoes fit well. Took about two days to break in, but they are comfortab..."
Brock D.Verified
N/A
Purchased item
Cannon Knit M 2.0 White / Navy
"Love them. Just bought another pair"
Ilya R.Verified
Streamlined, easy shopping and checkout. Fast delivery.
Purchased item
Cannon Waterproof M 2.0 Black
"Perfect fit. Super comfortable. Great at keeping my feet dry through San Fr..."
Charles D.Verified
Ok
Purchased item
Wanaka M Waterproof Dark Grey
"Shoes are far too narrow, and I have a narrow foot already. Not sure who th..."
Jonathan D.Verified
Saola did take both pairs back relatively quickly. Most dissapointed in how they look online vs. in person.
Purchased item
Tsavo M 2.0 Wool Steel Grey - Tobacco
"These shoes felt a little cheap and flimsy to me. I had to return both pair..."
Jerry D.Verified
Great site layout and easy purchase process
Purchased item
Cannon Knit M 2.0 Wool Black - Steel Grey
"Comfy. Feels good buying a well designed and thoughtful product!"
Anne J.Verified
Simple and straightforward
Purchased item
Tsavo M 2.0 Waterproof Burnt Olive - Obsidian
"The shoes are cute and fit great!
Shipping was swift and easy."
Michael C.Verified
Thanks for the return insurance and the easy return experience. I ordered a size 10.5 but should have gotten a 10 if it was available. Please keep more sizes on hand.
Purchased item
Wanaka M Waterproof Caramel
"I really like these soala Wanaka M Waterproof Caramel shoes at the moment...."
Michael O.Verified
Very easy process. Quick delivery
Purchased item
Tsavo W 2.0 Wool Navy
"Wife loves these shoes. Now has 5 pair."
Jonathan P.Verified
I do appreciate the flexibility and ease of the return/exchange process
Purchased item
Bergen Waterproof M Black
"Tried both 8.5 and 9 sizes. Both felt way too tight around the toes. I alw..."
Kim C.Verified
All went went with this purchase. Had issues reaching customer service in the past, but eventually all worked out.
Purchased item
Tsavo M 2.0 Waterproof Navy
"Most comfortable shoes!! Stylish and great for work or casual wear. Definit..."
Matt W.Verified
Fine.
Purchased item
Bergen Waterproof Warm M Chocolate
"This was my second attempt at buying these shoes and they were still too sm..."
Suresh C.Verified
Great!
Purchased item
Wanaka M Waterproof Chocolate
"Very comfortable and warm shoes! Can easily walk in them all day!"
Doug H.Verified
All went well except terrible service with USPS.
Purchased item
Tsavo M 2.0 Wool Steel Grey
"USPS evidently misplaced my order at the Denver sorting station for a week..."
Kelly K.Verified
Return and exchange was very easy. I originally ordered the wrong color somehow but it was not an issue. Shipping was quick.
Purchased item
Bergen Waterproof M Black
"The fit is pretty good (usually a women's 10w -11 purchased a mens 10) stil..."
Cynthia W.Verified
Went smoothly and prompt delivery.
Purchased item
Bergen Warm W White
"Just what I was looking for, comfortable, warm and cute for the infrequent..."
Mason B.Verified
Had to do a bit of research to determine sizing and feel comfortable buying shoes that I wouldn't have to return but appreciate what y'all do!
Purchased item
Wanaka M Waterproof Chocolate
"Shoes look better in person than I was expecting and are comfy. I usually w..."
Chance S.Verified
Easy to use site
Purchased item
Tsavo M 2.0 Waterproof Ultimate Grey
"They are super comfortable!"
Tina J.Verified
Easy!
Purchased item
Bergen Warm W Black
"Really comfortable!"
Diane B.Verified
Order arrived very quickly despite the busy holiday season
Purchased item
Tsavo M 2.0 Waterproof Navy
"I gave them to my husband for Christmas. He loved them. Great style and ver..."
Sherry T.Verified
Like that it comes in 10.5
Purchased item
Cannon Knit M 2.0 Wool Burnt Olive
"Super cute, comfy, versatile"
Melody K.Verified
Rough to manage
Purchased item
Tsavo M 2.0 Black
"Not what was expected and returning the product"
Jeffrey F.Verified
Horrible. It has been 41 days since I submitted my order and I have yet to receive my purchase. I now will not be receiving an item I purchased because “it’s out of stock in my size.” Which I found to be a lie when I searched the website today. Saola email only customer service is lackluster and frustrating. The current status of my order is as follows: I have been refunded for one pair of shoes, should receive two pairs of shoes January 8, 2025 - 48 days after my order and for all my trouble Saola has shared with me their “sincere apologies.”
Purchased item
Cannon Knit W 2.0 Wool Burnt Olive
"I was excited to purchase these shoes as gifts for family members and was g..."
Sean O.Verified
Great customer service, but disappointed that you don’t ship direct to Canada.
Purchased item
Alta Vibram M Olive
"Stylish, super comfortable and surprisingly warm for cold weather. Great bu..."
Jeanne S.Verified
😍
Purchased item
Cannon Knit W 2.0 Wool Navy
"I usually wear an 8 but got an 8.5 and it is perfect! They feel great!"
Tim O.Verified
Very easy and smooth
Purchased item
Cannon Knit M 2.0 Wool Navy
"Love the shoes - Great look and feel"
Jenna M.Verified
So happy I took the leap and ordered. Loved the shoes and easy process.
Purchased item
Cannon Knit W 2.0 White / Burgundy
"Fantastic shoes, held up to many long days of walking on vacation. Super c..."
Monica S.Verified
This is the 4th pairs of shoes I have purchased from Saola and we love them! Very nicely made and really comfortable. My sister struggles with foot issues and these are very comfortable for her!
Purchased item
Cannon VL M Charcoal
"This is the 2nd pair of this style of shoe that I have purchased, and he lo..."
Leta K.Verified
Easy peasy!
Purchased item
Bergen Warm W Caramel
"OK, y'all... This is my new favorite, hands down. I feel like my feet have..."
Kirsten B.Verified
Easy peasy.
Purchased item
Bergen Warm W Black
"These are fashionable AND comfortable!"
Jeff F.Verified
Wool isn’t vegan.
Purchased item
Tsavo M 2.0 Mecca Orange
"Love the shoes, but really disappointed to see an ad this morning for an “e..."
Craig F.Verified
Returning the shoes was an inconvenience.
Purchased item
Bergen Waterproof M Black
"Nicely designed shoes but were too small and had to be returned for larger..."
Jeffrey K.Verified
Easy transaction, and that speaks volumes. Many thanks and cheers!
Purchased item
Cannon Knit II Burgundy M
"Quick shipping always makes for a good start. The Cannon Knit 2's are ridi..."
Kellee B.Verified
easy straight forward. if you could offer size 5 that would be awesome
Purchased item
Tsavo W 2.0 Faded Green
"These shoes are great. I bought them for teaching creative movement to pre..."
Brett W.Verified
Fantastic customer service!
Purchased item
Cannon Knit M 2.0 Wool Navy
"Great shoes and wonderful customer service"
Robison M.Verified
return easy
Purchased item
Tsavo M 2.0 Utimate Grey
"To bad you do not have anything bigger than size 13 or I would not have ret..."
Ted M.Verified
very quick and easy
Purchased item
Tsavo M 2.0 Waterproof Black
"The shoe is great. I always ordered a 10 1/2 and they fit great but this s..."
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