Loch Electronics store reviewsSee product reviews

The Loch team were exceptional at working through my issue and came out on top with a happy solution to my problem

It was easy to order arrived on time. It was packed with care so no damage Really delighted with this product

Great, had a question about this product and I received a prompt response to my inquiry.

The website is easily navigated and the overall purchase experience flawless

Efficienct shipping & easy set up! Will definitely be recommending

Customer support were actively engaged and respond promptly. Happy with my interactions with them.

Great experience.

Delivery was quick enough with DPD.

Experience wasn't bad, just wasn’t as positive as it could be. Having items "in stock" on the website but not allowing shipping was shitty. Chasing for unneeded personal information also wasn't great.

Arrived in days. Easy to set up.

Found this via FB and ordered it as a gift. The order was filled FAST and the dishwasher came quickly.

Customer service is very friendly, helpful, and responsive.

Website confusing in its sales discounts and the capsule types

Not even 2 months before the buttons went crazy and the power began to flicker then go off and start the whole cycle again from the beginning...eventually it just wouldn't work anymore.

Absolutely disgraceful. Brand new dishwasher, and it showed an E4 error on the very first use. I followed every single instruction in the manual exactly as told, yet the machine still doesn’t work at all. Completely unusable straight out of the box. This is by far one of the worst products I’ve ever bought. A brand-new appliance shouldn’t fail before it even completes its first cycle. Total waste of money and time. Avoid this rubbish at all costs.

Easy

From order placement to receipt and using Loch made it so easy.

It was great. Product came very quickly and customer communication is above and beyond. As in- you get an email right before arrival telling you important info about set up.

Very expensive for what it’s worth.

n/a

Very simple - no issues at this point. I was impressed with the packaging of the unit, and the fact that the box is sturdy and folds down for re-use is a nice touch

Took ages to be delivered, the outside of the dishwasher, inside the packaging arrive soaking, black mouldy and disgusting.

Was easy to order and kept upto date on delivery progress

Unable to speak to someone on the phone

First washer didn't work took hours of correspondence and videos and pictures to get a replacement

Thank you soooooo much!

The first unit which arrived simply did not work. A representative at the company and I became pen pals of sort, writing back and forth with questions and suggestions to try. Eventually we mutually decided a replacement was needed and one was sent. Truth be told, it took a couple of months of back and forth (with my taking lots of time to try and then report thing after thing I had tried and the company taking time before replying, too). Things worked out well in the end.

Straightforward

Good customer service. Answered my questions.

Smooth and fantastic fast shipping

The dishwasher itself is great. I was slightly confused until I read the manual, but overall, good stuff! I don’t have to wash nearly as many dishes—it helps me want to cook again.

Overall it’s a little asset for me.

I tried to order this from Amazon originally and had a really bad experience. Once I finally got a refund I bought directly from Loch and I didn't have any issues. The dishwasher arrived quickly.

Arrived in a timely fashion and was easy to use.

Great service, fast shipping, well packed

Love my dishwasher

Easy to order and fast delivery.

Very easy

My experience ordering Capsule was just plain easy! I found the process of ordering completely stress free.

Easy to purchase and arrived quickly