Gabriela A.Verified
Good
Purchased item
IR2 INFRARED Flat Iron - 1"
"Good"
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Lucia A.Verified
Great. I got my products in good shape
Purchased item
IR INFRARED 2" Blowout Brush
"I love it. I upgraded my hair dryer brush to..."
Angioletta V.Verified
I made a purchase didn’t received any confirmation , purchase was done double Instarted a refund Hasn’t being almost impossible to contact you guys is unbelievable Very Bad customer
service . Phone number provided doesn’t deal with product issues What kind of BS
Purchased item
IR INFRARED 3" Blowout Brush
"I started a return but hasn’t received any re..."
Adilen N.Verified
Super fast shipping
Purchased item
IR INFRARED Thermal Styling Brush 32MM
"Everyone says how nice and blown out my hair..."
Liliana P.Verified
The worst 😫
Purchased item
IR INFRARED Thermal Styling Brush 32MM
"I return my and still waiting for my money ba..."
Carolyn B.Verified
Long waiting period and difficult to connect with customer service
Purchased item
Interchangeable 1" Blowout Brush Attachment
"Did not give good lasting results. Handle to..."
Janet W.Verified
Very bad customer service🤬
Purchased item
Interchangeable 1" Blowout Brush Attachment
"No one told me that the two pieces I bought d..."
Tracey S.Verified
Didn't get the item I ordered and I told them and not heard back help
Purchased item
IR2 INFRARED Flat Iron - 1.5"
"I was sent the wrong flat iron I have a claim..."
Amie S.Verified
Again I didn’t get what I ordered. I’m out $26 and can’t get anyone to respond from Sutra to get any resolution for over a month now. This is ridiculous!!! So disappointed!!!
Purchased item
Heat Guard Hair Serum
"I ordered this product costing me $40 over a..."
Eglyser B.Verified
Love it
Purchased item
IR INFRARED 3" Blowout Brush
"Excellent"
Theresa S.Verified
Good
Purchased item
IR INFRARED 2" Blowout Brush
"Love it! This is my second one! Last one just..."
Susy T.Verified
Fast shipping
Purchased item
Heat Guard Hair Serum
"Amazing product leaves hair super soft"
Carolin R.Verified
No seca bien el cabello. No me gusto
Purchased item
IR INFRARED 2" Blowout Brush
"No seca bien el cabello"
Yudeny L.Verified
Me deja el cabello muy suave y liso
Purchased item
IR INFRARED 2" Blowout Brush
"Es muy bueno me gustó mucho"
Susanne D.Verified
They respond quick and take care of their customers
Purchased item
IR INFRARED Thermal Styling Brush 32MM
"It’s aesthetically pleasing and easy to use!..."
Leslie K.Verified
Delivered as promised.
Purchased item
BD INFRARED Blow Dryer
"This is my second Sutra blow dryer. I also bo..."
Kevin O.Verified
Easy to purchase.
Purchased item
IR2 INFRARED Flat Iron - 1"
"My wife needs more guidance on how to use...."
Melinda S.Verified
I was sent the wrong item and wasn't given a chance to correct it. Having no phone number for customer service is a large red flag and I will never purchase from this company again.
Purchased item
IR INFRARED Thermal Styling Brush 43MM
"I swear I originally ordered the 32mm styling..."
Beatrice G.Verified
Easy to use site. Shipping time was adequate.
Purchased item
IR2 INFRARED Flat Iron - 1"
"Best flat Iron ever."
Rebecca W.Verified
Would have given five stars but there was delayed and unclear information about shipping and expected arrival. Also I received one product that was not correct, but I believe that is being handled.
Purchased item
Interchangeable AirWand™ Curler
"It was hard to find any information about how..."
Vicki D.Verified
Product said out of stock so I expected to wait for a while to receive it. I was surprised to find it delivered within a week. Great service on a prior experience using the warranty when I experienced a fault. Customer service was prompt and efficient.
Purchased item
IR2 INFRARED Flat Iron - 1"
"This is my second flat iron from Sutra. I pur..."
Jenny B.Verified
Excellent service, very nice. I can recommend
Purchased item
IR INFRARED 2" Blowout Brush
"I loved it when I used it. It's easy to use,..."
Jill H.Verified
Great customer service
Purchased item
IR2 INFRARED Flat Iron - 1"
"Great customer service! Absolute best flat i..."
Yanelis H.Verified
Good,thanks you
Purchased item
IR2 INFRARED Flat Iron - 1.5"
"Very good"
Yanina F.Verified
I loved it. I love my new hair styler!!
Purchased item
Fast Dry Microfiber Hair Towel
"Awesome!!"
Abby E.Verified
No problems with the delivery
Purchased item
IR INFRARED Thermal Styling Brush 43MM
"Nice product!"
Angie M.Verified
Great custumer service!!
Purchased item
IR INFRARED Thermal Styling Brush 43MM
"Amazing product!!"
Taylor P.Verified
Super straight forward, I also like that there’s a warranty
Purchased item
Accelerator 3500 Blow Dryer
"I’ve been happy with this hair dryer so far!..."
Miralis T.Verified
Muy buena lo recogiendo al 100
Purchased item
IR INFRARED 3" Blowout Brush
"El mejor cepillo secador deja el cabello espe..."
Leidy B.Verified
Excelente thank
Purchased item
IR INFRARED Thermal Styling Brush 32MM
"Excelente"
Charmelyns H.Verified
Muy biena, la recomiendo
Purchased item
Fast Dry Microfiber Hair Towel
"Me encantó, grande y bien absorbente"
Johana R.Verified
Envío rápido, muy eficiente.
Purchased item
Fast Dry Microfiber Hair Towel
"Exelente, me encantó"
Patricia P.Verified
The staff was very helpful.
Purchased item
IR INFRARED 2" Blowout Brush
"The IR infrared 2" brush works well, but I ha..."
Kanz D.Verified
Very fast shipping
Purchased item
2-in-1 Air Straightener and Curler
"Best hair straightener and curler I’ve ever p..."
Marilin F.Verified
Me encanta el cepillo es muy bueno y de muy buena calidad y el servicio am cliente también ordené por equivocación un cepillo que no era y escribí un email y me lo cambiaron por el producto correcto sin problema
Purchased item
Heat Guard Heat Protector
"Todo bien muy buen producto me encanta"
Midiala M.Verified
Me lo enviaron muy rapido
Purchased item
Professional 3" Blowout Brush
"Muy buen producto y muy cómodo con un buen pr..."
Meri O.Verified
I was impressed with the company letting me know they will take care of the brush they sent me as soon as they get the bigger brush
Purchased item
IR INFRARED Thermal Styling Brush 32MM
"It’s hard for me to say I was sent the wrong..."
Candice S.Verified
My purchase arrived quickly.
Purchased item
Heat Guard Hair Serum
"This product makes my hair shine and feel sof..."
Devon M.Verified
Hard to see if I was ordering what I meant to get.
Purchased item
IR INFRARED 2" Blowout Brush
"I was actually trying to replace the round ba..."
Angela C.Verified
Items are low quality and return fee is almost the entire cost of the item.
Purchased item
Interchangeable 2" Blowout Brush Attachment
"Wont fit the base. Waste of money"
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