Lisa R.Verified
I want to be able to return a product that does not match the description far more easily.
Purchased item
Sleeveless V-Neck Placement Print Dress
"Your product could match the image and you co..."
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Joanna P.Verified
Returns are not easy
Purchased item
Printed Loose Dress
"The dress doesn’t look the same in reality. I..."
Dave G.Verified
Excellent service
Purchased item
Sexy Transparent Lace One-Piece Lingerie
"Beautiful lingerie"
Tracey M.Verified
Delayed response to returns label. Offeted half refund..objected but no comms as to returning items
Purchased item
Sleeveless Maxi Dress + Matching Cardigan Set
"Make sure that cardigan matches the colour of..."
Jean C.Verified
Poor fit should be looser
Purchased item
Button Ruffle Sleeve 100% Cotton Dress
"This dress is too tight and the patterned one..."
Jenny C.Verified
I asked for returns label and I have not received it.
Purchased item
Short-sleeved V-neck printed casual top
"I have asked for a returns label two weeks ag..."
Helen S.Verified
Nothing to say
Purchased item
Lace-Paneled Lantern-Sleeve Dress
"It came very creased so I guess it might crea..."
Heather I.Verified
Little slow to deliver but on the whole acceptable
Purchased item
Slit sleeve solid color elegant dress
"Nice soft material and stretchy"
Elizabeth R.Verified
They do not respond to emails yo the customer service department.
Purchased item
Bralette Style Contrast Print Bikini
"It doesn't give me the coverage I expected f..."
Annalisa B.Verified
Disappointed first purchase
Purchased item
Sexy open crotch lace pajamas
"Really small size, sadly disappointing"
Ann K.Verified
Took a really long time to arrive compared to other companies
Purchased item
Denim Ruffle Shirt Dress
"Dress was much smaller than expected for size..."
Jennifer F.Verified
How do you return items
Purchased item
Sleeveless Maxi Dress + Matching Cardigan Set
"Doesn't look like the advert"
Dawn S.Verified
Brilliant thank you
Purchased item
Youthful Hooded Color-Block Sweater
"Very nice"
Alexis M.Verified
Great variety and sizes to suit everyone. Good service and value for money.
Purchased item
Diamond-Patterned Openwork Loose Top
"I chose this top as I liked the look of it a..."
Carolyn O.Verified
Easy but give plenty of time for delivery.
Purchased item
Halter-Neck Leopard Print Gradient Swimsuit
"Good fit, well made and beautiful colour."
Nicky S.Verified
Ship quick
Purchased item
Sleeveless Pleated Floral Dress
"L9ve it so much"
Julie A.Verified
Takes ages to receive
Purchased item
Sleeveless Maxi Dress + Matching Cardigan Set
"It's ok not as nice as in the photo ."
Yvonne H.Verified
It took a while to reach me as I thought I was ordering from a uk company
Purchased item
Button Ruffle Sleeve 100% Cotton Dress
"I did think the material may have been slight..."
Anne C.Verified
Usually I am happy with my purchases.
Purchased item
Printed Loose Dress
"I was very disappointed with this dress. The..."
Robert G.Verified
Hard to retrun items. No information in pack, return process more expensive and complex than other sites
Purchased item
V-Neck Solid Color Waist Dress
"By letting me return it"
Maxine Y.Verified
Lack of customer service support
Purchased item
Sleeveless V-Neck Placement Print Dress
"Was not as advertised
Very deceiving. Qualit..."
Angela S.Verified
Great packagong and speedy delivery
Purchased item
Diamond-Patterned Openwork Loose Top
"I love these tops. They hide a multiple of si..."
Mandy G.Verified
The returns service is appalling. I've requested 3 times with just an automated reply and no acceptance of my return. I understand returns cannot be made without acceptance
Purchased item
Ruffle V-Neck Long-Sleeve Blouse
"You could accept my return requests and refun..."
Shirley M.Verified
Awful in terms of returns!
Purchased item
Beach Pants Two-Piece Tankini
"I have attempted to return this item as it do..."
Heather B.Verified
Could not send back.
Purchased item
Diamond-Patterned Bra-Style Two-Piece Swimsuit
"Sizing is way out. Awful as it is too small"
Kerry M.Verified
Trying to sort out a return is a nightmare and still ongoing after a week!
Purchased item
Casual Denim Shorts Jumpsuits
"The colour is completely different.. more blu..."
Gillian G.Verified
Easy to order and pay, arrival time was ok not too long.
Purchased item
Button Ruffle Sleeve 100% Cotton Dress
"Nice material, size is good ."
Angela K.Verified
Definitely be a returning customer
Purchased item
Elegant Leopard Print V-Neck Dress
"Beautiful quality, fantastic fit …. Perfect"
Christine L.Verified
You’re happy to take the money and make it so hard to get your money back.
Purchased item
Diamond-Patterned Bra-Style Two-Piece Swimsuit
"The tops of the bikinis are so small didn’t..."
Nicola N.Verified
Good website and easy to order .
Purchased item
Casual Polka Dot Print Two-Piece Bikini
"Really flattering and good quality ."
Karen L.Verified
Easy to track
Purchased item
Two-Piece Body-Covering Printed Boxer Swimsuit
"Nice quality fits well"
Geraldine D.Verified
Communication was not perfect, would have preferred more details on the length of time from order to delivery.
Purchased item
Sleeveless Maxi Dress + Matching Cardigan Set
"Lovely colours, would hang much better with l..."
Jacky B.Verified
Fast delivery quality garments
Purchased item
Printed double-breasted blazer
"Fast delivery good quality and very reasonabl..."
Gail B.Verified
took a while to get here but tracking was informative
Purchased item
Crisscross Tie Cotton Linen Solid Tank Top
"nice colour"
Sarah A.Verified
Impossible to get through to arrange return and refund
Purchased item
V-Neck Casual Denim Top
"I have emailed several times to ask for a ref..."
Tracy B.Verified
Sent wrong size 4xl instead of xL
Purchased item
Sleeveless Maxi Dress + Matching Cardigan Set
"Poorly finished and sent the wrong colour jac..."
Sandra H.Verified
I was disappointment with the length it took for my order to arrive its was just over 3 weeks.
Purchased item
Fashion Casual Button V-Neck T-Shirt
"Sorry about the low score but I’m not too kee..."
Diane R.Verified
Treble communication
Purchased item
Zebra Print Slim Fit Swimsuit
"Order 4 by mistake so trying to send 2 back..."
Geneve K.Verified
I had no worries after irdeting
Purchased item
Casual Stretch Loose Wide-Leg Pants
"The pants are easy to wear and wash nicely I..."
Janet W.Verified
Easy to find what i wanted
Delivered by Relay whom ive never heard of before , thought it was a scam
Delivery driver polite
Purchased item
V-Neck Casual Denim Top
"Ordered size L when putting on thought it was..."
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