Base London Store review | Loox

Base London store reviewsSee product reviews

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David H.Verified
Efficient and professional with speedy delivery!
Dettori Grain Ankle Boots Brown
Purchased item
Dettori Grain Ankle Boots Brown
"Quality, style, price!"
Paul S.Verified
Fast service
Portland Washed Chelsea Boots Tan
Purchased item
Portland Washed Chelsea Boots Tan
"Fast delivery and the boots look well made"
Stephen C.Verified
I bought 2 pairs of shoes, that are top quality for £108 ... beautiful and they were dispatched and delivered quickly for free.
Locke Rub Off Derby Shoes Bordo
Purchased item
Locke Rub Off Derby Shoes Bordo
"l bought a size 9 , I can forgive the fact th..."
Nicola G.Verified
No customer service whatsoever
Collins Washed Loafers Navy
Purchased item
Collins Washed Loafers Navy
"Terrible customer services. Would NOT buy fro..."
Mark R.Verified
Please refund my money as soon as possible
Brunel Lace-up Boots Bordo
Purchased item
Brunel Lace-up Boots Bordo
"I have not received the order. Apparently a..."
Lorna F.Verified
Simple transaction
Angelo Waxy Oxford Shoes Brown
Purchased item
Angelo Waxy Oxford Shoes Brown
"Gorgeous shoes"
Nicky D.Verified
Looking forward to my next purchase !
Knight Hi Shine Double Monk Black
Purchased item
Knight Hi Shine Double Monk Black
"Speedy delivery,excellent quality and price p..."
Glenn C.Verified
When you order a size 11 which you expect to fit and it’s way too small and it costs to return the shoe; that’s disappointing. Even more disappointing because I loved the look 👀 of the shoe.
Drum Suede Loafers Navy
Purchased item
Drum Suede Loafers Navy
"The shoe looks great; delivery was speedy. Ho..."
Andrew R.Verified
Always easy when I get products from Base.
Bruno Waxy Loafers Bordo
Purchased item
Bruno Waxy Loafers Bordo
"Lovely shoes as always from Base the only iss..."
Jana D.Verified
Would recommend positive experience
Dime Waxy Derby Shoes Black
Purchased item
Dime Waxy Derby Shoes Black
"Bought for my son, very comfortable"
Jason W.Verified
Good quality and quick delivery
Dickson Pull Up Combat Boots Black
Purchased item
Dickson Pull Up Combat Boots Black
"Good quality and quick delivery 👌"
Richard E.Verified
do not respond to the hello email address provided to ask about and exchange and ask for their help in choosing a next pair to match my existing boots, shameful conduct, customer service is non-existant.
Boulton Toe Cap Boots Bordo
Purchased item
Boulton Toe Cap Boots Bordo
"Tried contacting Base via the hello email 3 t..."
Christopher E.Verified
Nil
Yukon Grain Brogue Shoes Black
Purchased item
Yukon Grain Brogue Shoes Black
"Elegant and professional look"
Graham S.Verified
Very easy shopping experience. Minor issue with the courier but that was nota Base problem. I have bought from Base online before and will do so again.
Garfield Washed Loafers Tan
Purchased item
Garfield Washed Loafers Tan
"Not been worn in anger yet but very nice shoe..."
Leo D.Verified
Great
Bell Washed Brogue Shoes Brown
Purchased item
Bell Washed Brogue Shoes Brown
"Great delivery and great shoes"
Kieran B.Verified
Great quality products at brilliant prices
Dealer Burnished Brogue Boots Brown
Purchased item
Dealer Burnished Brogue Boots Brown
"Great quality boots. Wear them in the office...."
Andy T.Verified
No
Virgil Waxy Chelsea Boots Black
Purchased item
Virgil Waxy Chelsea Boots Black
"Great boots"
Ian M.Verified
Excellent service all round
Yukon Grain Brogue Shoes Tan
Purchased item
Yukon Grain Brogue Shoes Tan
"Shoes arrived on schedule very good quality s..."
Tom P.Verified
Hard to establish a return
Kennedy Washed Loafers Brown
Purchased item
Kennedy Washed Loafers Brown
"Sixes are awful. I’m a size 8 and shoe feels..."
David R.Verified
Slow delivery
Script Washed Derby Shoes Navy
Purchased item
Script Washed Derby Shoes Navy
"Improve quality of leather uppers and reduce..."
Stephen L.Verified
Quick delivery
Sikes Washed Chelsea Boots Tan
Purchased item
Sikes Washed Chelsea Boots Tan
"Boots are unreal"
Lakshminarayanan S.Verified
Website was easy to navigate
Knight Hi Shine Double Monk Black
Purchased item
Knight Hi Shine Double Monk Black
"Amazing product, quick delivery"
James D.Verified
Nothing to add
Roebuck Chelsea Boots Bordo
Purchased item
Roebuck Chelsea Boots Bordo
"I have only had the boots a few days and alre..."
Andrea S.Verified
Swift courteous service.
Franklin Hi Shine Brogue Shoes Bordo
Purchased item
Franklin Hi Shine Brogue Shoes Bordo
"Lovely quality shoes, swift delivery, speedy..."
Akin H.Verified
Boots are all way good very happy !
Bloom Burnished Chelsea Boots Black
Purchased item
Bloom Burnished Chelsea Boots Black
"Happy with boots just not happy I didn’t get..."
Cameron A.Verified
Quick delivery and quick refund when I returned an item which was too small
Franklin Hi Shine Brogue Shoes Black
Purchased item
Franklin Hi Shine Brogue Shoes Black
"Had to return as it was a bit small but loved..."
Graham H.Verified
Top quality
Sid Combo Loafers Black/White
Purchased item
Sid Combo Loafers Black/White
"Great looking, great fit, great price."
Andrew P.Verified
Keep up the good work. Been wearing your footwear since my House Music days of the 90s. Sorted clobber...
Ashland Pull Up Toe Cap Boots Black
Purchased item
Ashland Pull Up Toe Cap Boots Black
"Quick order. Great pair of boots. Better than..."
Carmelo M.Verified
Good
Bloom Burnished Chelsea Boots Black
Purchased item
Bloom Burnished Chelsea Boots Black
"Nice"
Nihat E.Verified
A good customer experience.
Kennedy Washed Loafers Brown
Purchased item
Kennedy Washed Loafers Brown
"Good fit, stylish, great sale price, delivere..."
Karl D.Verified
Ordering process as you would expect, however returns less easy to detail.
Drum Suede Loafers Brown
Purchased item
Drum Suede Loafers Brown
"Shoes appeared ok, unfortunately they did not..."
Scott S.Verified
Disappointed the only shipping option is royal mail. Will not be buying from you again until this changes or royal mail gets better unfortunately.
Boulton Toe Cap Boots Bordo
Purchased item
Boulton Toe Cap Boots Bordo
"I like these boots, they're very comfertable..."
Sam O.Verified
Very good site with lots of choice. Will be shopping here again.
Dettori Grain Ankle Boots Brown
Purchased item
Dettori Grain Ankle Boots Brown
"Absolutely gorgeous boots, so happy with them..."
Rob A.Verified
Please see previous comment.
Boulton Toe Cap Boots Black
Purchased item
Boulton Toe Cap Boots Black
"Could you tell me if these boots were custome..."
Joseph G.Verified
Delivered earlier than expected
Russo Hi Shine Loafers Black
Purchased item
Russo Hi Shine Loafers Black
"Great looking but a bit narrow"
Wing T.Verified
Service has been fine so far, unfortunately the boots didn’t fit
Boulton Toe Cap Boots Brown
Purchased item
Boulton Toe Cap Boots Brown
"I was happy with the ordering and delivery wh..."
Mauricio M.Verified
Love it
Snapper Suede Loafers Brown
Purchased item
Snapper Suede Loafers Brown
"Love it"
Jalal A.Verified
Highly recommended
Ashland Pull Up Toe Cap Boots Black
Purchased item
Ashland Pull Up Toe Cap Boots Black
"High quality boots. Well made"
Jim S.Verified
No
Kennedy Washed Loafers Brown
Purchased item
Kennedy Washed Loafers Brown
"Firstly material was of poor quality for the..."
Scott W.Verified
Please bring the zinc boots out again with a different colour elastic. Green is great, mustard would be amazing too
Zinc Pull Up Chelsea Boots Tan
Purchased item
Zinc Pull Up Chelsea Boots Tan
"I ordered a size 11 (because I Am an 11)! T..."
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