Jordan S.Verified
The order arrived 2 weeks late.
Purchased item
Baby Snorlax Onesie
"It arrived 2 weeks late."
Pokemon Shop store reviewsSee product reviews
David C.Verified
Deliver on order in good time.
Purchased item
Zekrom Pokemon Figure
"Good product arrived in time before birthday..."
Anjan Kanti B.Verified
Came very delayed, poor tracking details.
Purchased item
Giant Pikachu Pokemon Plush
"Very squishy, cute but the colour could be be..."
Leonard K.Verified
Shipping took too long and was sent a Pikachu that is was not advertised on the website. Looks like a fake Pikachu.
Purchased item
Giant Pikachu Pokemon Plush
"This is not product that was in the pictures..."
Bernadette A.Verified
Never again
Purchased item
Umbreon Pokemon Plush
"To say it’s poor quality is an understatement..."
Maggie D.Verified
Did not receive the second part of my order despite numerous emails to chase up. Not been refunded either.
Postage even for the first part was slow.
Purchased item
Greninja Pokémon Plush
"I ordered this and a warturtle for my 2 child..."
Aaron H.Verified
Order arrived safely, kept me well informed throughout transit and the item is 10/10
Purchased item
Shipping Protection
"10/10, arrived safely and packed well"
Roxanne C.Verified
The toy was fake and did not match the photos on the website. It was cheap and poor quality. When I contacted the site I recieved no reply at all. Unreliable, fake and no response. Don’t buy from them
Purchased item
Charizard Plush 2024
"I have already contacted you via the email yo..."
Kyle S.Verified
Tried sorting a return, the company failed to email back
Purchased item
Ash Ketchum Costume
"Tried to return as I did not want it, the par..."
Jenny S.Verified
Great quality products and helpful communication!
Purchased item
Baby Snorlax Onesie
"So cute! Can't wait for my friend's baby to b..."
Gregor T.Verified
You ripped me off. I’ll never use this site again
Purchased item
Sylveon Pokemon Plush
"Looks nothing like Sylveon. Obvious knock off..."
Audrey B.Verified
It was straightforward to order and it arrived as expected
Purchased item
Raichu Pokemon Plush
"I bought this for my grandson and he is absol..."
Thomas B.Verified
Poor service no option for 0
Purchased item
Mega Charizard X Y Plush
"Bad quality, contacted you for refund you con..."
Jayne R.Verified
No communication regarding lateness or apology
Purchased item
Midday Lycanroc Pokemon Plush
"My order was ordered on 6th December for Chri..."
Yanina G.Verified
Delivery times are much slower than anywhere else else
Packed cheaply hence an out of shape toy that is stuck like that not badly but not great for the money
Purchased item
Mega Charizard X Y Plush
"It’s ok it arrived very late and was quite cr..."
Bob F.Verified
Tracking was terrible
Purchased item
Cyndaquil Pokemon Plush
"This Cindiquil arrived with no authentication..."
Kieran P.Verified
Long delivery time and poor quality
Purchased item
Glaceon Pokemon Plush
"Poor quality soft toy and delivery took an ag..."
Andrew W.Verified
Needs to be clear that it’s 3-4 weeks for delivery. Far too long.
Purchased item
Gengar Pokemon Plush
"You keep pushing me for a review and it’s not..."
Jan P.Verified
Easy site to navigate
Purchased item
Psyduck Plush 2024
"Took a while but then coming a long way. Very..."
Luke H.Verified
Great pricing and easy website to navigate
Purchased item
Mimikyu Pokemon Pillow Plush
"Very comfy and good quality"
Victoria H.Verified
Very helpful and efficient.
Purchased item
Sleeping Charmander Plush XXL (35cm)
"Very pleased. Exactly as advertised."
Zoe M.Verified
Website fairly easy to navigate but could do with better product photos and clearer information on shipping (they do not make it clear that many items are shipping from China)
Purchased item
Charmander Onesie
"Disappointed in the quality of this overall...."
Margaret G.Verified
Very disappointed with delayed response to my complaint.
Purchased item
Fuecoco Plush
"I was very disappointed with the quality of t..."
Anna C.Verified
Waited far too long for the parcel to arrive, they were birthday presents so my grandson got them 5 days after his birthday. So definitely won't order from you in the future.
Purchased item
Charmeleon Pokemon Plush
"Was ok, grandson was happy with it."
Sam C.Verified
Easy to do
Purchased item
Vulpix Pokemon Plush
"Well packaged and fairly quick delivery. Love..."
Philip G.Verified
As per previous, delivery company PDN failed to delivery two times and no communication.
Purchased item
Snorlax Plush Toy 2024
"Failed delivery 2 times by PDN. Even though t..."
Liz W.Verified
Took a bit longer than expected. But great service.
Purchased item
Cubone Plush 2024
"Great service"
Sarah N.Verified
Not been delivered
Purchased item
Charmander Large Plush XXL
"Have not received it after 15 days"
Julie S.Verified
Easy website and very helpful regarding delivery etc
Purchased item
Sleeping Charmander Plush XXL (35cm)
"This is amazing. I have bought it for my Gran..."
Steffan P.Verified
Ordered over 3 weeks ago and paid for 3-5 day delivery.
3 weeks later still waiting on delivery after finding it was being shipped from China, even though it was ordered via uk website and not stating delivery would be so long.
Purchased item
Blastoise Pokemon Plush
"How can I be asked to leave a review
When i s..."
Hanna S.Verified
Delivery was not as fast as expected, but arrived in the end.
Purchased item
Squirtle Pokemon Plush 2024
"All good, bit late in the delivery, recipient..."
Sarah E.Verified
Communication was poor but the item did arrive after some time.
Purchased item
Snorlax Plush Toy 2024
"Was concerned as it was difficult to track th..."
Sara C.Verified
As previously
Purchased item
Black Pikachu Hoodie
"Delivery took 2and a half weeks and the item..."
[email protected] J.Verified
See previous comment
Purchased item
Giant Pikachu Pokemon Plush
"Fine although delivery not that fast...Good,..."
Chris B.Verified
Item not arrived yet almost 1 month after ordering
Purchased item
Togepi Plush 2024
"Item not arrived yet, almost 1 month after or..."
Judith D.Verified
Easy - although it did not arrive in time for his birthday.
Purchased item
Shiny Rayquaza Pokemon Plush
"My grandson Max loves it!"
Darren N.Verified
Fantastic
Purchased item
Charizard Plush 2024
"This was a present for a special friend and t..."
Juddea M.Verified
Website is easy to use, the item was posted quickly and arrived in the designated time
Purchased item
Shipping Protection
"Really great service from ordering to deliver..."
Sam M.Verified
Zero response to emails to return a product that does not fit. Awful / non-existent service.
Purchased item
Ash Ketchum Costume
"Ordered small, far too small. As per the refu..."
Connor H.Verified
Boxes may be damaged figurine was good.
Purchased item
Mewtwo Pokemon Figure
"Box arrived quite badly damaged figure is in..."
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