Rida A.Verified
Unfortunately, my order didn't get shipped out as it should have and I had to contact you to let you know. If I hadn't said anything, I don't know how long my order would have sat in your warehouse. That was disappointing for my first order from you.
However, I did appreciate that when I contacted you for ingredients clarification, you were able to get that for me, and even made sure to get the correct information before responding. Thank you for that, as allergy information is very important.
Purchased item
Fragrance-Free Hair Conditioner (12 oz)
"The formula for the conditioner has changed since the last time I used it...."