Michael D.Verified
Delivery was fast, products as described
Purchased item
The Petbuds Desk-Mount Cat Perch
"Iggy used to sit on my keyboard/mouse and sta..."
PetbudsAU store reviewsSee product reviews
Heidi P.Verified
Very helpful and always responded with my questions.
Purchased item
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot Litter Box
"Great machine. Makes life so much easier"
Charles B.Verified
Purchasing was fine, but i feel like there was a lack of communication after the purchase.. I had no idea when it was going to arrive
Purchased item
The Petbuds Desk-Mount Cat Perch
"Its good quality and my cats love it. They fi..."
Chantelle G.Verified
..
Purchased item
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot Litter Box
"Perfect, was a little confusing at first to g..."
Joe G.Verified
Convenient
Purchased item
Dog Car Seat Cover
"Good for protection"
Paul W.Verified
Crap on phone took over a month to arrive
Purchased item
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot Litter Box
"Cat box is great delivery time super slow cus..."
Zara M.Verified
Parcel took 6 weeks to arrive. Customer support was helpful.
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"The second time cleaning it the plastic door/..."
Mrs V.Verified
It took a long time to arrive but the communication was very good when I followed up on it.
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"It’s a joy not to have to scoop everyday!
It..."
Janette W.Verified
Ok
Purchased item
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot Litter Box
"My cat will not use it.
Waste of money."
Nadia R.Verified
Delivery took a while
Purchased item
Smart Pet Feeder
"Nice unit. My only issue was that the auto fe..."
Melissa S.Verified
Great company, great products
Purchased item
Dog & Cat Fur Remover with Self-Cleaning Base
"Great gadget it works so well."
April M.Verified
Very long delivery time, not transparent that their warehouse is overseas. After 5 weeks I had to demand they send one from their Australian warehouse.
Purchased item
Heavy Duty Cat Litter Box Liners
"Theyre bin bags. They work like bin bags."
Deb P.Verified
Highly recommended
Purchased item
Soft Pet Finger Toothbrush
"Highly recommended great product love the cas..."
Tamara W.Verified
Great. But slow shipping (out of their control)Chased up twice and customer service was excellent and chased it up with the shipping company promptly.
Purchased item
ROJECO 2.2L Pet Automatic Water Fountain Ultra Silent Motion Sensor
"My cats won’t use it at all. No matter what I..."
Samantha B.Verified
There was a bit of a wait but the customer service made up for it. Staff were quick to respond and always gave answers.
Thank you
Purchased item
Petbuds Smart Cat Litter Box | Automatic Self Cleaning Robot
"Amazing machine love the fact it empties itse..."
Tayla D.Verified
Staff don’t have a clue where items are coming from, took nearly 3 months for a crappy Chinese made cat wheel to arrive.
Purchased item
Extra large size Cat Running Wheel for larger Breed
"The item is horrible, the design is cheap and..."
Duncan M.Verified
The shipping took ages and I wish it had been more clear at the purchasing stage just how long the wait would be.
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"I love the kitty litter machine I ordered. Fi..."
Peter L.Verified
Good
Purchased item
Heavy Duty Cat Litter Box Liners
"A plus"
Jenna L.Verified
Not the best products, cheap material
Purchased item
Large size Double Layer Waterproof Cat Litter Mat
"Crap"
Josephine M.Verified
The delay was stupid
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"I hated this automatic cat litter!
Would be..."
Byron T.Verified
Good
Purchased item
Petbuds Tonepie Smart Automatic Cat Litter Box | Effortless Hygiene for Cats
"Works great. No issues. Can be difficult to c..."
Christine J.Verified
Took longer then they said for item to arrive. They only send generic messages
Purchased item
Petbuds Tonepie Smart Automatic Cat Litter Box | Effortless Hygiene for Cats
"Throws out more litter then needed such a was..."
Tiffany C.Verified
Horrible
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"Nightmare dealing with petbuds from beginning..."
Mark B.Verified
Came super late and had to contact PetBuds multiple times to find out where it was. The delivery company was horrible and left it in open view and did not knock on the door at all, but I hope this doesn't change anyone's mind, as it's actually an amazing product..
Purchased item
Petbuds Tonepie Smart Automatic Cat Litter Box | Effortless Hygiene for Cats
"This robot litter box is amazing highly recom..."
Wende R.Verified
Happy with this whole experience.
Purchased item
Dog & Cat Fur Remover with Self-Cleaning Base
"This really works easily to pick up my cat’s..."
Nikia S.Verified
Not up front about the extent of the potential delivery time. They also claimed I’d received a text message verifying my address when I definitely had not.
Purchased item
Petbuds Tonepie Smart Automatic Cat Litter Box | Effortless Hygiene for Cats
"Product works well. Cleans most of the litter..."
Raymond C.Verified
Slow shipping. Bad communication. Said item was in AU and that it was different than the ones on AliExpress for way less and it wasn’t in either case. Shipped from China. Is exactly like the AliExpress ones. Happy to support a local business. But, if you are just a drop shipper then price, communication, etc all need to show that there is value in paying a little more.
Purchased item
ymmud
"Took way longer than the estimated time to ar..."
Ayan I.Verified
Order came so late
Purchased item
ymmud
"Horrible, the urine leaks and it doesnt even..."
Anne W.Verified
Took over 5 weeks to arrive
Purchased item
The Tonepie Q-CLEAN: The Ultimate Self-Cleaning Litter Box for a Healthier Cat & Happier You
"Works ok, but my cat is quite large over 7kg..."
Hannelie B.Verified
Waited to long for product to arrive. No phone number to call. Cats not using it.
Purchased item
Large size Double Layer Waterproof Cat Litter Mat
"Traps sand keep the area clean."
Natasa B.Verified
The delivery was slow (2 months waith) but the PetBuds team was wonderful and responded to all my queries and concerns
Purchased item
Cat Litter Mat
"It took 2 months to deliver but it was worth..."
Giorgia C.Verified
Too long to process order
Purchased item
ymmud
"I ordered the automatic cat litter on 14 June..."
Heidi M.Verified
Received no support for the product I bought unsure if it’s faulty or not but no one helps you
Purchased item
ymmud
"It doesn’t work. It randomly turns and kitty..."
Kamilia K.Verified
Shipping is way too slow
Purchased item
65L Automatic Smart Cat Litter Box LIMITED QUANTITY SALES PRICE
"2 months and I STILL HAVEN'T my product. I wo..."
Bradley R.Verified
Postage taken a long time.
Purchased item
65L Automatic Smart Cat Litter Box LIMITED QUANTITY SALES PRICE
"Have not received it yet."
Leanne B.Verified
Wouldn't respond to return request
Purchased item
Smart Pet Feeder
"Too hard to use, wouldn't connect to internet..."
Dotty T.Verified
Quick shipping best price great product
Purchased item
Smart Pet Feeder
"Best price online, love how compact this is...."
Janelle D.Verified
Easy to order quick delivery
Purchased item
Nylon LED Night Safety Dog Collar
"Really good to see when we walk him in the da..."
Ryan N.Verified
great
Purchased item
Nylon LED Night Safety Dog Collar
"great product"
Tony D.Verified
Great service
Purchased item
Nylon LED Night Safety Dog Collar
"Purrfect"
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