"Love the shoes !!! Customer service is amazin..."
CamillaVerified
no issues
Purchased item
Square-Toe Sleek Slingback Flats (Felicia)
"Run 1 size small"
ItaVerified
Needed advice on width, it was provided immediately.
Purchased item
Square Toe Block Heel Slingback Sandals (Alyssa F)
"Love the style, height of heel and print."
AnneVerified
Easy, great service.
Purchased item
Double Bow Ties Cutout Ballet Flats (Emma)
"Love the shoe but much too wide for my foot...."
ShannonVerified
I originally ordered the size I always get. They did not fit. The company was generous enough to send me a new pair at no cost and did not want the old pair back so I was able to give them to my favorite women's shelter.
Purchased item
Square-Toe Sleek Slingback Flats (Felicia)
"I really like the shoes. I would size up by..."
AnnVerified
Very nice on phone and accommodating.
Purchased item
Single-Strap Mary Jane (Clara)
"Loved the shoes, but did not fix well, due to..."
JaniceVerified
Great experience!
Purchased item
Square Buckle Velvet Flats (Aida)
"Beautiful shoes. Excellent customer service."
FrancescaVerified
Great service very happy
Purchased item
Metal Bow Ballerina Flats (Eva)
"Very nice!!"
FrancescaVerified
Great company. Excellent merchandise.
Purchased item
Penny Loafers (Finoa)
"Beautiful!!"
JenniferVerified
Ivy and customer service team were responsive to my request and questions. I sent the shoes back UPS, which is more expensive, but I wanted I tracking number because the shoes are expensive.
Purchased item
Crystal Chain Pointed Toe Flats (Aida)
"Had to return the shoes because they are too..."
RaizyVerified
such good customer service!!
Purchased item
Double Bow Ties Cutout Ballet Flats (Emma)
"best experience ever!!!
so so so happy !!!"
AlexandraVerified
customer service was super prompt and resonsive when I needed a different size.
Purchased item
T-Strap Mary Jane (Clara)
"These shoes are darling and super comfy!"
BethlehemVerified
Very nice
Purchased item
Pointed Toe Metal Tie Flats (Aida)
"Looks good. It seemed it like it would be bi..."
PatriciaVerified
Got exactly what I ordered and shipped promptly! Would order again. Their shoes are beautiful.
Purchased item
Sleek Slingback Pumps (Helen)
"They look and fit great! Shipping was prompt..."
EarlineVerified
Customer service was great!
Purchased item
Square-Toe Sleek Slingback Flats (Felicia)
"I love this color and the shine is just right..."
MiriamVerified
No issues
Purchased item
Sleek Prints Slingback Flats (Freya)
"They look really good but not very comfortabl..."
KVerified
Easy and as ordered, wrapped to perfection
Purchased item
Patent Metal Buckle bow Flats (Anita)
"Beautiful shoe!!! Made so well , reminds me..."
SharonVerified
Timely shipping
Purchased item
Flower Ballerina Flats (Eva)
"Perfect fit"
JaniceVerified
Shopping and receiving very satisfactory. Quick delivery.
Purchased item
Double-Straps Slingback Mary Jane (Alyssa S๏ผ
"Perfect. Now have this style in red and pink..."
CherylVerified
On point!
Purchased item
Trapezoidal Buckle Flats (Aida)
"Love these shoes......all 9 nine pair!!!"
AnnVerified
Customer Service was responsive
Purchased item
Sleek Slingback Pumps (Helen)
"These shoes are a great value - very well mad..."
VickyVerified
Couldnโt be easier. I bought something twice from a place chainsaw bc they were less expensive and found out they werenโt legit. This is worth paying a little more.
Purchased item
C Buckle Pointed Toe Pumps (Olivia)
"These are the best! The heel height is perfec..."
DeniseVerified
I needed an exchange and it was flawless.
Purchased item
Square-Toe Sleek Slingback Flats (Felicia)
"Great customer service and lovely shoe. Every..."
JulieVerified
Chefs kiss ๐
Purchased item
Square Buckle Velvet Flats (Aida)
"Im tickled pink. ๐ i wore them yesterday for..."
ShereeVerified
Good
Purchased item
Pointy Bow Flats (Aida)
"Love the shoes!!"
SamanthaVerified
I found the shoes i needed easily and shipping was very quick!
Purchased item
Patent Bow Ballerina Flats (Eva)
"I collect and wear vintage/vintage inspired d..."
MarciaVerified
good . my only objection is having to pay for returns . fortunately i'm not returning but have reluctance to getting another style due to your policy
Purchased item
Flower Ballerina Flats (Eva)
"really cute shoes and very comfortable. a bit..."
LisaVerified
the return process is not easy
Purchased item
Square Buckle Velvet Flats (Aida)
"they run larger than normal. at least a half..."
Jo AVerified
.
Purchased item
T-Strap Mary Jane (Clara)
"Absolutely love these shoes. The quality is s..."
JaneVerified
ITWAS GREAT!
Purchased item
Cap-Toe Ballet Flats (Elena)
"THEY FIT PERFECTLY AND I LOVE THEM!! I CAN'T..."
JudithVerified
I had a slight problem with one of my she selections getting delivered. It was over the holidays so a very busy time for all deliveries. Customer service was easy to communicate with via email and very timely in their responses. They resolved the issue immediately. I love all 4 pair that I own now!
Judy A.
Purchased item
Square Buckle Velvet Flats (Aida)
"This is one of four pair of shoes I purchased..."
KatherineVerified
The return process was very difficult and I was given a hard time about my item being eligible for return even though it still was. I still have not received a refund.
Purchased item
Elastic Strap Mary Jane (Clara)
"The shoe was fine, but didn't fit right so I..."
PatriciaVerified
Excellent customer service
Purchased item
Double Bow Ties Cutout Ballet Flats (Emma)
"Loved the shoe, just to large. Exchanged for..."
LisaVerified
Helpful, but delayed. Have to do everything by email. Would like it if the return system was a little easier.
Purchased item
C Buckle Flats (Aida) Black
"Really nice looking shoe. Very flattering...."
TessVerified
I think you need to respond when I sent my pair back
Purchased item
Square Buckle Velvet Flats (Aida)
"I ordered and they were too small I returned..."
AnnetteVerified
Very easy purchasing experience.
Purchased item
Crystal Buckle Embellished Flats
"I wore these on my wedding day. They are stun..."
JoanneVerified
Excellent customer service.
Purchased item
Open Back Prints Mary Jane (Helen)
"Love the shoes! Fits great and looks great!"
JessicaVerified
The description needs to be more thorough.
Purchased item
Patent Single-Strap Mary Jane (Clara)
"These shoes are VERY flimsy with a thin rubbe..."