Orvyla ordering was easy. I did contact them in mid May because I ordered in late April and my order was shown delivered, but I couldn’t locate it. I contacted Orvyla, they responded pretty quickly with options on how to contact the carrier. It was a bit confusing, the tracking number that was originally provided was not an accurate number. I eventually found my package tossed in my yard, nowhere near my porch or door. So my experience with Orvyla was fine, the delivery service, not so great.