My experience with OLLO Audio was overall very positive, although it started off a bit bittersweet. There was an issue with the first shipment, as I initially received the wrong R1 headphones, and communication was a bit slow due to the holiday season. However, once we reconnected, the team was very helpful and everything was resolved smoothly. I truly appreciate their willingness to fix the situation and the professionalism they showed, which ultimately left me with a great impression of the br