Dinorah N.Verified
Love it
Purchased item
The Hatch
"Perfect fit. It fits all my chargers . Everyt..."
AVIO store reviewsSee product reviews
Dashnim M.Verified
Waste of my hard earned money!
Purchased item
The Collapsible Carry-On
"The zipper went bad all of a sudden and the m..."
Richard C.Verified
Impressive customer service.
Purchased item
Apex Vacuum Backpack
"Great product and great personalized customer..."
Marissa M.Verified
Quick delivery
Purchased item
The Hatch
"Bought it and used for my Italy trip. Great..."
James E.Verified
no issues, everything arrived, somehow ordered an extra item
Purchased item
AVIO Packing Cubes
"not have any need to use yet"
Mary Alice T.Verified
No issues
Purchased item
The Hatch
"Great to keep everything in the same place wh..."
Pamela L.Verified
Easy took a long time to arrive
Purchased item
The Hatch
"Not what I thought"
Leta D.Verified
Quick shipping
Purchased item
The Hatch
"It’s very nice!"
Kari M.Verified
The company is amazing and the products arrived pretty quickly
Purchased item
Avio Cloud Travel Pillow
"The pillow is amazing in the case that it com..."
Tyler S.Verified
Easy ordering
Purchased item
The Collapsible Carry-On
"Used it for the first time this weekend, pair..."
Paul H.Verified
Took FOREVER to get it after my order was placed.
Purchased item
Apex Vacuum Backpack
"First, it's a pretty nice backpack. Generall..."
Terry F.Verified
Fast delivery!
Purchased item
The Hatch
"I am a “Girl Scout”…I love always being prepa..."
Kaylyn W.Verified
Honest about the product.
Purchased item
The Hatch
"It is excellent! Just like it was advertised!"
Joseph E.Verified
Ordered product on Feb 2nd. March 1st inquired about product and the shipping company said they had the order to ship but no product. Contacted AVIO and they said they shipped. Got the run around and email saying product was on the way. Avio said my order was lost and they would expedite a new a new order March 15th that was would take up to 72 hours to deliver. It is now March 21st and still no product. Completely dissatisfied with the customer service and the still yet to be delivered product.
Purchased item
AVIO AIRPUMP
"I can't add a picture or video because I orde..."
Ryan M.Verified
Shopping experience was easy and straightforward.
Purchased item
AVIO Foldable Carry-On
"The luggage was great! It collapsed when not..."
Phyllip B.Verified
Feel like my bag was defective
Purchased item
AVIO APEX TRAVEL BACKPACK
"Used it once and already the strap that faste..."
Alfred R.Verified
It took a while to get the bag and pump but it is a good purchase.
Purchased item
AVIO AIRPUMP
"No complaints"
Wayne S.Verified
same as last
Purchased item
AVIO AIRPUMP
"The bag worked well, I was disappointed that..."
Gerald F.Verified
Overall everything went smoothly, just had to wait a little bit for the backpack to arrive.
Purchased item
AVIO APEX TRAVEL BACKPACK
"I love my new backpack, tons of storage space..."
Scott L.Verified
Process was fine
Purchased item
AVIO APEX TRAVEL BACKPACK
"Way too heavy on its own, the fabric feels li..."
Rob S.Verified
shopping was great, I expected the delivery to be sooner as I ordered in what I thought was enough time to get before a trip. But as I got closer to the trip date with no status update, I reached out to customer service and they informed me of the delay and once I knew that, I calmed down and just went on my trip and waited to receive and use on my next trip.
Purchased item
AVIO APEX TRAVEL BACKPACK
"The backpack is very nicely made. It is a li..."
Rajendra C.Verified
very responsive and courteous.
Purchased item
AVIO APEX TRAVEL BACKPACK
"Back is too heavy and bulky! heavier to hold..."
Micah V.Verified
The product was great. My only issue is the shipping time, but I believe the product is worth the extra wait time.
Purchased item
AVIO APEX TRAVEL BACKPACK
"Excellent backpack. I have used it for a vari..."
John G.Verified
I ordered a return within 30 days of receiving my bag and your team denied the authorization to return it, citing I was over the 30 day mark. Not true, I requested within 30 days of receiving the bag. After attempting to explain this, they ignored me. Now about the product - The bag is bulky, heavy, and uncomfortable to wear. The bladder in the main compartment is obnoxiously in the way for when not being used. The motor is cheap. I really just don’t like it, and will not use it. I’m furious that I bought this and was not allowed to return it. Of course I accept responsibility for waiting til the last couple days of the 30-day window, but I was within it, and your team comes off rude for ghosting me after attempting to explain that. I was still requesting the return within 30 days. Also - the thing that irks me the most - the social media links on your website are just images - and I can’t find a lot of info about your team, your company, or anything that makes your operation look less than hacky. Little things like that, and the bad reviews about experiences with your team online, make me feel scammed. Thanks a lot for a great experience, NOT! I never complain like this, honestly. Change my mind!
Purchased item
AVIO APEX TRAVEL BACKPACK
"I ordered a return within 30 days of receivin..."
Peter L.Verified
Great experience from start to owning this great backpack
Purchased item
AVIO APEX TRAVEL BACKPACK
"This has got to be one of the BEST backpacks..."
Tatsiana H.Verified
Apparently backpacks were on back order and nothing was noted about it during check out. Nobody reached out after the order was placed either. I had to reach out to check on the status of the order and that’s when I found out the backpack was on back order. This was supposed to be a gift that arrived almost a month later. The support team was very responsive and offered to refund a shipping cost.
Purchased item
AVIO APEX TRAVEL BACKPACK
"It was a present for my husband and he absolu..."
Benjamin M.Verified
Great looking product, amazing quality!
Purchased item
AVIO HATCH
"Great looking product, amazing quality!"
Brigitte A.Verified
It was fine. Shipping took a bit long, but no big deal
Purchased item
AVIO APEX TRAVEL BACKPACK
"I’ve only used it on one trip so far. I like..."
Chad C.Verified
Website and ordering were easy, customer service is top notch as I asked a few questions knowing it would likely be delayed due the holiday season and they were very responsive.
Purchased item
AVIO APEX TRAVEL BACKPACK
"This is a phenomenal backpack. I like a lot..."
David K.Verified
I wish it shipped a little bit faster - that's the only critical feedback I can offer.
I highly recommend expanding the product line into smaller bags too, potentially a laptop bag with multiple pockets and carrying strap.
Purchased item
AVIO APEX TRAVEL BACKPACK
"I was a bit skeptical of this travel backpack..."
Amy C.Verified
I ordered a backpack on 12/6/25 and still have not received it
Purchased item
AVIO APEX TRAVEL BACKPACK
"I never received this item!!!!"
Glenn C.Verified
Good experience
Purchased item
AVIO APEX TRAVEL BACKPACK
"Good travel pack"
Rick S.Verified
Love it!
Purchased item
Apex Vacuum Backpack
"It’s amazing. Well built, sexy, and comfortab..."
Gordon H.Verified
NO
Purchased item
AVIO Air Pump
"You can actually send me the product. First o..."
Edwin A.Verified
Mixed feelings about the product
Purchased item
Apex Vacuum Backpack
"The bag does seem sturdy enough and well thou..."
Abir T.Verified
Good. Would have loved faster shipping but can't complain.
Purchased item
Apex Vacuum Backpack
"Everything about it."
Cederick B.Verified
N/A
Purchased item
Apex Vacuum Backpack
"I like the look and feel, but haven't put in..."
Amanda L.Verified
Thank you
Purchased item
Apex Vacuum Backpack
"My son likes it."
Matthew T.Verified
So far so good.
Purchased item
Apex Vacuum Backpack
"I’ve been traveling with the pack for a littl..."
Jason M.Verified
Love it
Purchased item
Apex Vacuum Backpack
"Love it."
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